Mycube Safe Reviews

Name: Mycube Safe
Rating: 4.90

4.9 Rating 429 Reviews

97 %

of reviewers recommend Mycube Safe

4.9

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Mycube Safe 5 star review on 20th December 2024

Anonymous

Anonymous // 01/01/2019

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“Seriously cool. I’m obsessed. And so we’ll packaged!!”

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Posted 2 years ago

“I only received my pouch but not my safe yet. Please locate and send.”

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Posted 1 month ago

Hi Keith, we looked at your order and you did not order a safe. You only ordered the accessories. If you would like to order a safe, you can reach out to us at support@mycubesafe.com or call us at 800-590-1592 and we would be happy to help with your order. Thank you

Posted 3 weeks ago

“We have had nothing but problems with this safe and cannot get any customer service help. I would strongly recommend against purchasing a MyCube Touch.”

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Posted 1 month ago

Hi Susan, thanks for reaching out. We have reached out to you several times to find out what issue you're experiencing. We looked at our support tickets and see numerous times we have reached out. Can you please get back to us and we will be sure we address your question. Thanks so much (support@mycubesafe.com - 800-590-1592)

Posted 1 month ago

“Very good quality. Easy to install and program. Arrived on time. The safe sticks out from the wall more than I thought. I wouold buy this safe again.”

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Posted 1 month ago

“At this price point I would expect a refined product. The usability of the biometrics was extremely poor. It worked about two out of 10 times.”

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Posted 2 months ago

“Safe is very solid! Easy to set up and use! Fits perfectly in bedside drawer..”

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Posted 2 months ago

“Bought it a month ago, terrible packaging crushed the battery pack so haven’t been able to use it yet. Customer service has been saying they are shipping one for three weeks and no tracking #. Don’t do it, it’s a scam or terrible management. One of the two.”

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Posted 2 months ago

Thank you for your review. We are sorry for this issue. We double box all our shipments. We have the battery pack in stock and are shipping this out to you. Our owner also emailed you to apologize and assure you that we stand by our products and our customers. We take this matter very seriously. Thank you for your trust in Mycube.

Posted 2 months ago

“I bought the full size safe with fire proof and live in the high rise condo building. The delivery man left the safe on the curbe side without notification prior to delivery. He was rude and very unprofessional.”

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Posted 3 months ago

Thank you for your review. We looked into this with our shipping company and they confirmed that the dispatcher called in advance of the delivery. They are required to do this because with this safe, it's strictly delivery with appointment. We also confirmed with the shipper that you signed the delivery paperwork. On our website and in our pre-delivery email that we send you, we list white glove service being an option which is an add on that you can select at an additional cost. We spoke to the delivery service about the attitude of the driver to make sure all truckers treat our customers in a professional and respectful manner. If you have any further questions, please feel free to reach out to us at support@mycubesafe.com or by calling us at 800-590-1592. Thank you for choosing Mycube.

Posted 2 months ago

“The mycube safe offers all of the features that I want in a safe: space, adjustable shelves, fire safety and security.”

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Posted 3 months ago

Thank you so much for your wonderful 5-star review. We really appreciate your kind words!

Posted 2 months ago

“Flimsy at best. There were no bolts to secure the safe in the floor. I had to buy them. Bottom seems very thin. Very small for a jewelry safe. Expensive and would not buy it again.”

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Posted 3 months ago

Thank you for your feedback. We followed up with you over email several weeks ago and gave you instructions about the hardware pack. Every safe comes with a bolt kit that you can use to install your safe. This model is one of our largest safes and all the dimensions and weight are listed on the product page on the website. If you have any further questions, please feel free to reach out to us at support@mycubesafe.com or by calling us at 800-590-1592.

Posted 2 months ago

“The customer service at this company is above 5 stars!”

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Posted 4 months ago

“My Cube Safe is great looking, heavy duty & hidden in the wall of a closet. I really appreciate the design & functionality!”

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Posted 4 months ago

“My safe was absolutely beautiful! Customer service was fantastic! I highly recommend a My Safe! I love it!❤️❤️❤️”

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Posted 4 months ago

“Amazing. Do easy to install. Great internal space And aesthetically great looking”

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Posted 4 months ago

“Second one I own. Slight problem with setting the combination but Customer Service was great and he talked me through it quickly. Would certainly buy again.”

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Posted 4 months ago

“Great safes for all needs!”

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Posted 5 months ago

“Nadine is trying very hard to fix this problem. This has been extremely frustrating! This was one of the most Important things in my closet was this beautiful safe. And it came in black not sure what happened but I have a all white closet and I would never have chosen black. Nadine was very sweet and kind”

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Posted 5 months ago

“High quality safe, met expectations”

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Posted 5 months ago

“It was larger than I realized, which was a good thing. I am loving it.”

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Posted 5 months ago

“Love it for my jewelry”

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Posted 5 months ago

“Quality piece, came on time and works well. Would recommend to others. Hopefully it will last a good long time…”

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Posted 5 months ago

Mycube Safe is rated 4.9 based on 429 reviews