My Friend Alice Reviews

Name: My Friend Alice
Rating: 4.32

4.3 Rating 108 Reviews

81 %

of reviewers recommend My Friend Alice

4.3

Based on 108 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Email:

customerservice@myfriendalice.com.au

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My Friend Alice 5 star review on 3rd September 2022

Carmel Hoolahan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered and paid for two tee shirts, only one arrived. After contacting the company via email I was told they would post another out. That was weeks ago, and the shirt hasn't arrived. They are now not responding to emails or voicemails. Very disappointed, I am trying to get a refund through my credit card provider.”

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Posted 4 years ago

“Great products, easy efficient service and delivery. And the ONE and only time I've opened the parcel and not been dissapppointed. Well done!”

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Posted 4 years ago

“Fast postage, good sizing, flattering dress.”

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Posted 4 years ago

“Disappointed that other top I ordered was out of stock, it was available when I ordered several days before. If I had been notified I would have purchased something else instead of paying $7.95 postage for a $20 top!”

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Posted 4 years ago

“Sevice only extents to buying any problem Customer ignored”

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Posted 4 years ago

“A pleasure to deal with.loved that i actually received a phone call about an issue.love that personal touch.glad i have found this fabulous site”

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Posted 4 years ago

“I like the colour range at comfort of the pants. I hope to purchase some more soon.”

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Posted 4 years ago

“MFA has a great range of brands and I can always find what I want.”

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Posted 4 years ago

“Got my order very quick, material is great and shirt just beautiful”

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Posted 4 years ago

“Skirt is soft, comfortable and well made. True to size 😊”

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Posted 4 years ago

“Great service speedy delivery good prices”

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Posted 4 years ago

“They have the worse customer service ever. It took nearly 2 weeks to received the item I ordered. As soon as I got it I packed it up to return as it was hideous. It said I would find a return sticker in the package but no there was not. I followed the steps on the website and that did not work either. I made my own label and paid $9 to return. I emailed them once again an still nothing except an email for me to review .”

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Posted 4 years ago

“Great business to deal with - prompt service and great range of products.”

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Posted 4 years ago

“Despite problems with delivery due to Christmas rush it did arrive sooner than other purchases completed on later dates Lovely dress for a affordable price”

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Posted 4 years ago

“Quick delivery”

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Posted 4 years ago

“Cannot really rate accurately as its still not received”

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Posted 4 years ago

“Very happy with the service. Delivery was prompt.”

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Posted 4 years ago

“Excellent. Fit, style and quality.”

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Posted 4 years ago

“It’s beautiful but far to big an I’ve been trying to contact the office for 2 weeks to do an exchange but have no answer. Tried emailing both email address, calling, Instagram message and also Facebook. Also I ordered a 12 not 16”

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Posted 4 years ago

“Quick shipping and beautifully packaged. The dress was as described on the website and a good fit.”

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Posted 4 years ago

My Friend Alice is rated 4.3 based on 108 reviews