My Holidays Reviews

Name: My Holidays
Rating: 2.75

2.8 Rating 163 Reviews

44 %

of reviewers recommend My Holidays

Company Reviews

Questions

Metrics

2.8

Based on 163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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My Holidays 5 star review on 6th February 2023

Manik Balwantrao Gumte

My Holidays 1 star review on 2nd September 2022

Petr Ponomarev

Anonymous

Anonymous // 01/01/2019

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“Fraud company. I wish I had read review here before I book ticket with this fraud company.”

Helpful Report

Posted 1 year ago

“They are complete scammers. Once ticket is booked they don’t help in any kind of changes like rescheduling and cancellation. If you have booked tickets through them stick to the dates or forget your money. Pathetic response on emails and calls. This company should be shut down. Terrible experience with their customer care.”

Helpful Report

Posted 1 year ago

“Please stop this website. It’s a total scam. They have a pattern of indicating low fares. You pay they collect the money, never send you the ticket then they send you a message that they have higher rate. Their activity should be stop. Such website shouldNT be allowed to operate. I am not sure they are based in Qatar because Qatar usually don’t let this kind of business operate on their name on their territory. I was based in Qatar for over 20 years and business are well controlled. It’s totally SHAME”

Helpful Report

Posted 1 year ago

“Had to change flights (due to airline not me) told I would get a full refund. 12 weeks later promised it was done. No money. Over 30 emails later 2 seperate transfers done and still $300 short. Ive never worked so hard to get my own money back. Promised each email that finance had transferred, they had not. Finally 4 months later the last $300 is done. Not an experience I would ever repeat and would urge anyone else to avoid.”

Helpful Report

Posted 1 year ago

“Very bad experience, The policy of the company is very bad when we buy tickets there is lot of hidden charges and in refund also they are deducting 40 % please do not book tickets from this company”

Helpful Report

Posted 1 year ago

“CANNOT TRUST THEM ON BOOKING REFUND LIKE ROCKET SCIENCE , WE HAVE TO BEG BEHIND THEM”

Helpful Report

Posted 1 year ago

“Un site bien peu recommandable et c'est un euphémisme. je leur ai acheté un vol Marseille->St Petersburg le 16 avril. La compagnie est Air Algérie. Muni de mon numéro de réservation, je vais sur le site d'Air Algérie et constate qu'il n'y apparaît que le vol Marseille->Alger. Je contacte donc Myholidays.com qui me répond que le vol Alger->St Petersburg a été annulé, puis que je vais être remboursé mais que 60 USD ne sont pas remboursables. Après réclamation, ils me répondent qu'à titre commercial, ils me rembourseront une dizaine de dollars de plus. Puis silence radio...Pas de remboursement. Après quelques relances, ils finissent par me répondre que je ne serai pas remboursé, car soit-disant j'aurais modifié mon vol auprès d'Air Algérie, ce qui est totalement faux. Bref, si vous avez un problème avec cette compagnie, n'espérez aucune aide de leur part. Ils garderont tout simplement votre argent. Bref, il s'agit d'une escroquerie !”

Helpful Report

Posted 1 year ago

“Scam, Scam, Scam, I am approaching the Dubai Consumer protection court. They put cheap tickets on website and then take your money then call you back after 2 hours to say this is not valid. so this is the jist 1. misleading information 2. scamming to just take money and later ay that oh we will give you complete refund. 3. then call you up and threaten to accept the refund. Scam, Scam, Scam, Scam See you in court.”

Helpful Report

Posted 1 year ago

“I booked a flight for 2300 SAR, but at checkout, I was charged 2600 SAR. After hours of inquiry, they canceled my reservation and demanded an additional 1900 SAR to proceed with the same flight. Unable to afford the extra cost, my holiday plans were ruined. Additionally, I lost all the money paid for accommodation, car rental, driver services for a week, visa fees, and more.”

Helpful Report

Posted 1 year ago

“BiiiiiiiiiG Indian Scammers, Guys be aware before booking the flights with MY HOLIDAYS, they get you trapped by showing low fare, if you travel with the booking you would be lucky, but God forbid if you need to cancel the ticket you will get penny or may be max 21$. I booked the ticket for my family for around 1200 QAR in emergency as i lost the job, however my company extended 1 more month so i need to cancel the ticket, While booking the ticket it was clearly mentioned in BOLD Letters REFUNDABLE, so i booked the ticket with MY Holidays, after cancelling they will send the consent mail to accept the refund of 21$ and when you ask for clarity they will not mention clearly and will make you round, as you cannot expect refund of 21$ for 328 $Tickets and by the way i cancelled the booking atleast 8 days before the departure ,when i visited their office they say their office is only to collect the money and they will not allow anyone to meet in office they will say our all services are online and they will deal only over the call from Noida (India). When i mentioned that the ticket was refundable they say Yes we gave refund of 21$ which means the refund could also be 1$ haha what a way to get the people book your refundable ticket.i asked the name of the guy he mentioned Vaibhav when asked for full name he refused, Finally i asked them to share me the cacellation charges details from Airline he said will send me over the email which he never send. This is my Booking ref number - MHF241566978.”

Helpful Report

Posted 1 year ago

“My holidays is doing fraudulent service. I booked a ticket to Dubai and cancelled the same within 48 hours. The airline' cancellation charges is only 240 AED, but My Holidays took AED 200 as cancellation charges. They sent mail the refund will reach me in 8 weeks. When we asked for the reason, nobody answer me properly. They are scammers. Don't book tickets here.”

Helpful Report

Posted 1 year ago

“I had booked a flight for my wife for Jan 18th. Unfortunately her father passed away and I had to book another flight next day. I called myholidays and explained the situation they sent me an email since this was non refundable we cannot issue the refund. I called in again the next day and advised them of the situation that my wife has already left and still 20 days for the departure I would like to cancel the ticket. They advised me to send the death certificate which I did and it’s been 2 months I have not even heard back from them. What kind of service do you provide. I looked at some other websites and checked in case of death of immediate family member, they will gladly process the refunds. We are talking about $2000 which I am paying interest every month. Hoping someone will call us.”

Helpful Report

Posted 1 year ago

“Customer care providing false information, simply they are cheating and mistreating better do not make booking with my holidays.”

Helpful Report

Posted 1 year ago

“myholidays.com - real SCAMMERS !!! I would like to report the fact of fraud on 16-Jan-2024. It was necessary to purchase air tickets, there were no tickets with convenient connections on the airline's website and the required tickets were found on the website aviasales.com and were redirected to the website myholidays.com for purchase. After paying for the two tickets - $1950, I received a letter confirming the purchase of only one ticket, and for the second one I need to pay another $325, since the airline allegedly increased the price of tickets. I asked to cancel the purchase, the seller replied that this was impossible and offered to give a family discount of $100. We sent $225. And they sent us a reservation confirmation for two tickets. We then checked the availability of the reservation on the Air Europa website and there was only one ticket. We wrote to myholidays support again. They were told that this was a technical error and the issue would resolved in 4 hours. The next day, at our request, Air Europa confirmed and sent us both tickets. But after about 12 hours later we received a letter from airlines that the second ticket was canceled by travel intermediary myholidays.com and we need to contact them. Then we contacted myholidays support about cancelling , they answer is that there is an error on the airline’s side and they have not canceled anything and they need 24 hours to resolve the problem. After 24 hours nothing had changed, we contacted myholidays again and received a response that we needed another 24 hours. After the next 24 hours, we contacted myholidays again and they stopped responding to us completely, ignoring our request. There is no guarantee that the remaining ticket will not also be canceled by scammers from myholidays.com. Conclusion - never buy tickets on intermediary websites, especially MYHOLIDAYS.COM”

Helpful Report

Posted 1 year ago

“Good Customer Support And Good Fares, I booked reservation and received confirmed ticket within 30 minutes”

Helpful Report

Posted 1 year ago

“When i book the Air India ticket, choose the xpress flexi option with higher price and they issued the xpress value option. Then i spoke to costumer care they are talking about my mistake and keep hold line long time until i disconnect. There is no mistake and i paid flexi fare. Strange experience!!”

Helpful Report

Posted 1 year ago

“My holidays basically is involved in only collecting amount from people and not giving services to their customers. I have planned a tour to neral on 31st May 2023 and made an online payment to My holidays of Rs. 12000/-. On 1st June, early morning at 03.00 a.m. my father expired. And at 8.00 a.m. i requested them not to book the tour. They did not book the tour. Nor any hotel was booked at nerul. Now, I wanted to reschedule my trip and wanted to adjust the amount of ₹. 12000/- in this tour, but they denied to adjust. Hence, it is confirmed that they are only involved in collection of money and earning from them.”

Helpful Report

Posted 1 year ago

“Very bad working customer care is also very bad.”

Helpful Report

Posted 1 year ago

“Extremely Disappointed with MyHolidays I recently had a highly unsatisfactory experience with MyHolidays, and I feel compelled to share my disappointment. I booked a flight from Kochi to Dubai with MyHolidays, and due to a sudden and unnotified change in the flight schedule, I missed my flight. What makes this experience even more frustrating is the lack of adequate support and understanding from the MyHolidays customer service team. Despite providing clear evidence that the missed flight was a direct result of the unnotified schedule change, I have encountered nothing but resistance and delay in processing my refund. The sheer negligence and poor handling of this matter by MyHolidays have left me deeply dissatisfied. Their failure to take responsibility for the situation and provide a timely and satisfactory resolution is unacceptable. As a customer, I expected a level of care and professionalism that was sorely lacking in this instance. I urge potential customers to exercise caution when considering MyHolidays for their travel bookings, as my experience has been nothing short of disappointing and exasperating. The lack of accountability and support in addressing a situation that was beyond my control reflects poorly on the integrity and reliability of this service. In light of this experience, I am compelled to caution others against relying on MyHolidays for their travel needs. The absence of genuine concern for customer welfare and the failure to handle legitimate grievances with due diligence have left a lasting negative impression. I sincerely hope that my feedback serves as a warning to others and prompts MyHolidays to reevaluate their approach to customer care and issue resolution. Sincerely, Monish K Mohandas”

Helpful Report

Posted 1 year ago

“very bad experience ! they false charged me when i wanted to reschedule my booking and now did not even refund the amount. i am very frustrated with myholidays customer support where they dont provide proper answers over emails or chat or call. my refund was initiated and its been more than 45 days still they have not processed my refund. chat team will not even care to reply you back, their customer care will say i dont want to talk with you on phone. this is really not better way to treat your customer who have trust in you over online payments. i had really bad experience with support team who i have been in touch with. please stop treating you customers like this. #verybadsupport #refundissues”

Helpful Report

Posted 1 year ago

My Holidays is rated 2.8 based on 163 reviews