“I have purchased linen from My Linen twice now and am so delighted with the quality, fit, and ease of putting the fitted sheets on the bed. The communication with the business is so quick with answers to questions. The delivery of orders are extremely quick. I will be purchasing more products in the future. Virginia”
Thank you so much Virginia! Reviews like yours make our day because it makes all the hard work worthwhile. We are so glad you have found your new sheets to be such great quality and easy to use, we know how important that perfect fit is! It also makes us happy to hear that our communication and delivery have been spot on. We can’t wait to hear from you again! Until then, we're here if you need anything.
Have a great day, Ben from My Linen.
Thanks for leaving such a great review! We're really glad you've had an enjoyable experience with us - we've found that everyone loves a fast, efficient service! We're also pleased to hear that you're happy with the quality of your purchase. Come back and see us soon.
Have a great day, Ben from My Linen.
Thanks for the awesome review Lorraine! We're really glad you've had an enjoyable experience with us, we've found that everyone loves a fast efficient service! We can't wait to hear from you again! Until then, we're here if you need anything.
Have a great day, Ben from My Linen
“My Linen, were great, ordered and my delivery was very quick, such great service and very helpful and friendly.
My quilt is perfect and very well made.
I am extremely happy!”
Thank you so much Desley for your amazing review! It truly makes our day to hear how happy you are, from the quick delivery and friendly service to the quality of your new quilt. We put a lot of care into what we do, so knowing that it’s all come together perfectly for you is incredibly rewarding. Also, thank you for sharing a photo of your bed, it looks absolutely beautiful! We’re so glad to have you as part of the My Linen family.
Have a great day, Ben from My Linen.
Thank you so much Karen for your lovely feedback! It’s fantastic to hear that everything arrived just as you'd hoped and that our team looked after you so well. We always aim to offer great service paired with high-quality products, so we're thrilled to know we delivered on both for you. Looking forward to having you shop with us again soon!
Have a great day, Ben from My Linen.
Hi Alison, thanks for your review.
While I’m really glad to hear you’re otherwise happy with your order, I’d like to apologise for the issue you're having with the edges not straightening out. I completely understand how frustrating that can be, especially when everything else is just right.
It’s great that you're already chatting with our team via email. If there’s anything more we can do in the meantime, please don’t hesitate to let us know.
Have a great day, Ben from My Linen.
Thanks for the awesome review Marilyn! 🌟 We are so happy to hear you enjoyed our service and that everything looks and feels wonderful, that’s exactly what we aim for! It means a lot that you’ll be choosing us for all your linen going forward. We can't wait to hear from you again! Until then, we're here if you need anything.
Have a great day, Ben from My Linen
“I made an error with my order, I contacted My Linen and they were very helpful sorting out my mistake. I would not hesitate to recommend this supplier”
Thank you so much for your feedback. We’re really glad you’ve enjoyed our service, it’s our pleasure! We are glad to have customers like yourself, it puts a smile on all our faces here at My Linen.
Have a great day, Ben from My Linen.
“We have a topper on our bed that makes it comfortable but very difficult for “average, normal sheets.
Just purchased a second sheet.
Wonderful fit and a breeze to make the bed.
Highly recommend
Thank you My Linen”
Thank you so much Anthony. Our team is always endeavouring to provide the best range possible so we are happy you have been able to find the perfect sheets for your bed! We appreciate such great customers as yourself, and we can't wait to hear from you again in the future!
Have a great day, Ben from My Linen.
Thanks for your review Jessica. We're really glad you've enjoyed our fast shipping, we've found that everyone loves a fast efficient service! Come back and see us soon.
Have a great day, Ben from My Linen.
“I am very happy with my recent purchase of Casey sheets and Logan & Mason mattress protectors for my split king adjustable bed. Excellent quality products and outstanding customer service from Michelle at MyLinen. My only concern is the high level of disposable packaging. I threw out 8 thick plastic bags, 8 sewn cotton bags with paper labels stitched on, and 2 buttons and button holes on each. I did keep the 16 buttons but I know I'll never use them. Added cardboard for structure in each package and structured, wire framed zipped bags for the mattress protectors. Many of these are theoretically re-usable, but not in practice.”
Thank you for your feedback. We are so happy to hear you are enjoying the quality of your new Casey sheets and Logan & Mason mattress protectors, and that Michelle was able to give you outstanding service. I’ll be sure to pass your kind words on to her. I do appreciate you sharing your thoughts on the packaging as well, I’ve passed this on to our team so we can look at ways to improve.
Have a great day, Ben from My Linen.
“I purchased some cotton sateen KB fitted sheets. They arrived within a couple of days and the quality is amazing, soft and silky without being slippery.”
Thank you so much Jodie. Our team is always making sure we can provide the best quality sheets possible so we are quite happy you have had a great experience! We hope you continue to love your new fitted sheets and we can't wait to have you shop with us again in the future!
Have a great day, Ben from My Linen.
Thank you so much Lisa, We’re thrilled to hear you had such a smooth and speedy experience with us. It really means a lot to know you’d recommend us so highly. We can’t wait to help you again next time you need something special for your home.
Have a great day, Ben from My Linen.
Hi Angela, I apologise for the inconvenience this has caused you, but thanks for letting us know your thoughts. Your order has been posted and is currently waiting for collection at your local post office. If you need any further assistance, please don’t hesitate to reach out to our support team via email (support@mylinen.com.au) or call us (02 4722 0620).
Have a great day, Ben from My Linen.
“Love the new quilt I recently purchased from My Linen for my guest room. With great quality, great price and free postage I couldn’t be happier with my choice.”
Thank you so much Lorraine, Reviews like yours make our day because it makes all the hard work worthwhile. We are so glad you found your new quilt to be of great quality and value, and that our free postage made your experience even better. We hope you continue to love your quilt and we can't wait to have you shop with us again in the future!
Have a great day, Ben from My Linen.
Thanks for leaving such a great review! Reviews like yours make our day because it makes all the hard work worthwhile. We are so glad you found our service and product quality so good. We appreciate such great customers as yourself, we can't wait to hear from you again in the future!
Have a great day, Ben from My Linen.
Thank you so much Helen, It’s wonderful to hear that everything met your expectations and that you had such a smooth experience with us. We really appreciate your support and can’t wait to see you back again soon!
Have a great day, Ben from My Linen.
Thank you so much, we’re thrilled to hear you had such a great experience with us. Our team works hard to make sure every customer is well looked after, and it’s wonderful to know we hit the mark for you. We can’t wait to see you back again soon!
Have a great day, Ben from My Linen.
Thank you so much De Graaf Marg, Reviews like yours make our day because it makes all the hard work worthwhile. We are thrilled you had such a great experience with us and we can’t wait to see you back again soon!
Have a great day, Ben from My Linen.
Thank you so much Anthony! We’re thrilled to hear you had such a great experience with our range, pricing, and customer service, and that your order arrived quickly. It really makes our day to know we’re delivering what our customers need. Come back and see us soon.
Have a great day, Ben from My Linen.
