My Linen Reviews

Name: My Linen
Address: Unit 13/14-18 Preston St, Jamisontown, New South Wales
Rating: 4.81

4.8 Rating 642 Reviews

96 %

of reviewers recommend My Linen

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Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not the best quality! The colour was supposed to be white but turned beige/yellow after a wash. Also it was too big.”

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Posted 1 month ago

Thanks for the feedback Terri, We're sorry to hear the color changed after washing and the sizing didn't fit as expected. We'd love to help troubleshoot this with you - feel free to reach out if you have any questions about our care instructions or sizing. Have a great day, Ben from My Linen

Posted 1 month ago

“I ordered a set of split queen sheets. The top sheet I received drags on the floor on both sides. It's obviously a very large king sheet rather than a queen. I emailed the company and did not receive a reply.”

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Posted 5 months ago

Hi Keith, thank you for your feedback, and I'm sorry to hear the top sheet didn’t meet your expectations. We understand how frustrating it can be when something doesn’t feel quite right, especially when shopping online. Our flat sheets are designed with extra depth to suit deeper mattresses, which may be why it appeared oversized. We've looked into our system and couldn’t find an email from you regarding this, so I’m really sorry if your message didn’t reach us, we definitely want to help. If you’re still needing assistance, please feel free to reach out to our support team at support@mylinen.com.au or call us on (02) 4722 0620. Have a great day, Ben from My Linen

Posted 5 months ago

“Sheets pilled on first use”

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Posted 5 months ago

Hi Janis, thank you for your feedback, I’m really sorry to hear that your sheets pilled after the first use. That’s definitely not the experience we want for our customers. While pilling can happen from time to time depending on fabric blends and usage, we still want you to be happy with your purchase. If there’s anything we can do to help or if you’d like to chat further, feel free to get in touch with our support team at support@mylinen.com.au or give us a call on (02 4722 0620). Have a great day, Ben from My Linen.

Posted 5 months ago

“I foundout the item was out of stock AFTER I placed and PAID for the order.”

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Posted 8 months ago

Hi Angela, I apologise for the inconvenience this has caused you, but thanks for letting us know your thoughts. Your order has been posted and is currently waiting for collection at your local post office. If you need any further assistance, please don’t hesitate to reach out to our support team via email (support@mylinen.com.au) or call us (02 4722 0620). Have a great day, Ben from My Linen.

Posted 8 months ago

“Not the same quality as expected. I am highly disappointed.”

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Posted 3 years ago

“Towel was a beautiful colour but a very poor quality”

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Posted 4 years ago

“Quality was dreadful. So th I n you can actually see through and even after washing feel like plastic.”

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Posted 3 years ago

My Linen is rated 4.8 based on 642 reviews