Thank you so much for the review Carol! We're delighted that the material quality and sizing met your expectations, and we're glad it arrived quickly. We appreciate your feedback and hope you enjoy your purchase!
Have a great day, Ben from My Linen
Hi Kerry, Thank you so much for the kind words! We're thrilled that you found our site easy to navigate and efficient. That's exactly what we strive for, and it's wonderful to hear it's working well for you. We hope to see you again soon!
Have a great day, Ben from My Linen
Thanks for your review! We’re so glad to hear your delivery was prompt and that the coverlet is just what you were after, it’s always a win when it’s perfect for the warmer weather! If there's anything else we can help with in the future, don’t hesitate to reach out.
Have a great day, Ben from My Linen.
“Ordering, payment and information about the blanket I selected went smoothly. Tracking info good. The product looks as ordered but at this time of year, I've not used it yet. Will look to use My Linen in future. Cheers”
Thanks for your review Larry, we appreciate you sharing your experience with us! We're really glad to hear that everything from ordering to tracking went smoothly and that the product arrived as expected. While you haven’t had a chance to use the blanket just yet, we hope it keeps you cosy when the time comes. We look forward to having you shop with us again in the future!
Have a great day, Ben from My Linen.
“Great service Aust Post sent me a text I didn’t see a didn’t get my sheets for another 6 days. The Sheets look good and looking forward to sleeping on them”
Thanks for your review Evan. While I am delighted that you’re happy with how your new sheets look and you're looking forward to sleeping on them, I would like to apologise for the inconvenience that the delivery delay caused you. Australia Post can sometimes be a bit tricky with missed notifications and we completely understand how frustrating that can be. We hope you continue to enjoy your new sheets and get many good nights’ sleep from them!
Have a great day, Ben from My Linen
Thank you for your review! We're glad to hear the gift looks lovely, we hope it brings lots of joy when it's finally unwrapped and put to use. If there’s anything else we can help with in the meantime, feel free to reach out.
Have a great day, Ben from My Linen
“I was very pleased with the product I received. The quality is beautiful. What I wanted in my order was 2 long single sheets and 2 pillowcases with a king flat sheet to match. But that was not possible and I received two single flat sheets I do not require.”
Thanks for your review Christine, I’m really glad to hear you were pleased with the beautiful quality of your order, we truly appreciate your kind words! It sounds like what you were hoping for may have been one of our split king sheet sets, which include the exact combination you mentioned. If you're ever unsure or need help finding the right option in the future, feel free to reach out, we’re always happy to help.
Have a great day, Ben from My Linen.
Thank you for your review Teresa, we're really glad to hear that you're enjoying the softness of your new sheets, sounds like they’ve made for some lovely sleeps! We hope you continue to love them and we can’t wait to have you shop with us again in the future!
Have a great day, Ben from My Linen.
Thanks for your review John. We're glad to hear that the sheets are good quality and fit your split queen bed well! We always aim to offer both comfort and proper fit, so it’s great to hear that worked out for you. We’re always here to help!
Have a great day, Ben from My Linen
Thank you for your review Janelle! We're glad to hear you're happy with the quality and colours, our team puts a lot of care into making sure our range is both stylish and reliable. We hope you continue to enjoy your purchase!
Have a great day, Ben from My Linen.
“Only criticism is to make your website more user friendly......and flow on from type of linen to size, then colour and price. Don't add on suggestion after we have ordered.
Too confusing”
Thanks for your review William. We appreciate your feedback on the website, it really helps us know where we can continue to improve our customer experience. While I’m glad you were happy enough to leave a positive rating, I’d like to apologise for the confusion our current layout caused. I’ve passed your thoughts on to our team as we’re always looking at ways to make shopping with us easier and more intuitive.
Have a great day, Ben from My Linen
Thanks for your review Norma! I’m really glad to hear you absolutely love the cover, that’s always lovely to hear. I’m sorry to hear the sizing wasn’t quite right this time, but hopefully it still works well enough for now.
Have a great day Ben from My Linen
Thanks for your review Jeanette, we're really glad you've enjoyed our fast shipping, we've found that everyone loves a fast efficient service! Come back and see us soon.
Have a great day, Ben from My Linen
Thank you for your review Jill, I'm so glad to hear you're happy with the extra deep wall sheets, they really do make all the difference when it comes to a perfect fit! We appreciate you taking the time to share your experience and we hope to see you again soon.
Have a great day, Ben from My Linen.
Hi Alison, thanks for your review.
While I’m really glad to hear you’re otherwise happy with your order, I’d like to apologise for the issue you're having with the edges not straightening out. I completely understand how frustrating that can be, especially when everything else is just right.
It’s great that you're already chatting with our team via email. If there’s anything more we can do in the meantime, please don’t hesitate to let us know.
Have a great day, Ben from My Linen.
Thanks for your review Jessica. We're really glad you've enjoyed our fast shipping, we've found that everyone loves a fast efficient service! Come back and see us soon.
Have a great day, Ben from My Linen.
“Love the sheets just have a horrible smell to them when I opened them. Smell was like vomit. Love the fact that you supply split Queen sheets. There is a market for the.”
“The product from and experience with My Linen was terrific. We bought the 4 zone electric blanket and find it really versatile, allowing 1 or both sides of the bed to have whole body or feet only warmth. This is excellent, since only 1 of us has cold feet. The only item we would recommend improving is the zipper at the base which faces up and was scratching. Some soft fabric stitched over the top of the zipper fixed the problem. Even during Covid times the blanket was delivered in a very short time, without incident.”
“thank you all, yes my experience was good. especially the guy that helped me was very patient and informed me what i needed as i was not experienced in the the new split king single sheets. will come back for more one day. and tell others about your services. thanks again. lucyanne”
“I liked the product but unfortunately it did not fit my bed. I have an adjustable bed and bought a Super King bedspread, but it was short on the sides by around 15cm each side, even though I put the longest side across the bed.”
