My Pillow have a Customer Happiness Grade of C-. Customers love their delivery but are unhappy with their refunds.
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I bought a couple standard My Pillows a while back and LOVED them recently I saw them on sale and purchased 2 more They were HORRIBLE! NO STUFFING 👎You put them on sale half price with half the stuffing SHAME on you !
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- Anonymous
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GREAT sheets. I ordered queen size. Very happy. I will only order my sheets from MyPillow from now on. Price is ok but worth it. Delivery we in days. So I don't understand all these other bad reviews. For me had no problems.
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- Jenny N
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For a USA company , I was extremely disappointed with the delivery process.
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- Dave
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Delivery is way too slow! I thought we no longer had Pony Express.
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- Anonymous
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GREAT sheets. I ordered queen size. Very happy. I will only order my sheets from MyPillow from now on. Price is ok but worth it. Delivery we in days. So I don't understand all these other bad reviews. For me had no problems.
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- Jenny N
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Ordered 2 pillows on February 9th. They said it would take 10 to 14 days and just now received notice they shipped it.
Today is March First and Post Office hasn't picked it up yet.
Good product but shipping sucks, they should refund shipping cost of it take this long.
Never shopping here again.
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- DB
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I purchased a body pillow from the company MyPillow based on the description and the satisfaction guarantee. Turns out it's not really a pillow; it is a cloth bag with loose particles that move around. My wife has emailed several times about the problem. They were supposed to send a RMA label, but have not. We've repeatedly asked for a refund or an actual pillow. They're tactic now is to just ignore us.
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- Anonymous
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tried to call customer service to get a refund for expedited shipping and after following prompts for customer service, waited for 2 hours without anyone answering the phone.
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- Anthony ODell
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Pleased with the service and love the products
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- Anonymous
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Ruth Ann ….I can’t say enough about the excellent service I received a month ago. My mattress pillow top is the best thing I have slept on. It is so comfortable and it has made all the difference in my nights sleep.
I enjoyed listening to Amazing Grace and appreciate the kind words from Mike the owner.
More of us need to accept His Amazing Grace personally.
Thankyou for your excellent service.
All the way from Ontario.
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- Ruth Ann