My Pillow Reviews

Name: My Pillow
Rating: 1.55

1.6 Rating 212 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.6

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

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“Got a free gift that ended up with a secret subscription to 50$ 12 pack of disgusting energy drinks. Totally duped me. And the website is all pop ups and fake deals. I supported him and bought these way over priced pillows because of his values. Never again”

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Posted 3 days ago

“I ordered the wrong size pillow . Attempted to return the pillow but UPS wanted to charge $11.33 dollars for a return label . I contacted Amazon who contacted the company . No return label sent from company . I contacted AMAZON again and they contacted the company once again . The same response . They will email a label . Not holding my breath ! I will not order My PILLOWS again . Poor customer service .”

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Posted 3 days ago

“Don’t order my Pillow from this website I ordered on aug 13 and still not received them. I called they said they don’t ship out until 17 business days not counting weekends and holidays. So they made me pay 20.00 to receive in 5 days. Never again. Also customer service loves to tell you it’s not 17 days yet. It sounds like they have joy in telling you.”

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Posted 1 week ago

“My Pillow has had my order (and my money) for over two weeks and the best they can offer is "soon "and that "they will let me know." What a mistake on my part. Never again.”

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Posted 1 week ago

“Got the wrong pillows after waiting a month for them to get here one is fine the other had hardly no loft and was the wrong pillow very over priced and I’m very unhappy with the quality”

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Posted 2 weeks ago

“Bought one 15 years ago. Best pillow I ever had! Just got my new one.....HORRIBLE! Barely anything in it. DO NOT waste your money! A cheapy pillow ranks better than this.”

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Posted 2 weeks ago

“My Pillow 2.0 are awful. Followed all instructions and never fluffed up correctly. Kept thinking they would get better, but sadly no. Not enough fill in the firm and big chunks of uncomfortable fill in the extra firm. Not worth the price and do not recommend.”

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Posted 2 weeks ago

“My pillow wasn’t even half full. I washed it and dried it thinking it would help. It didn’t not happy at all. It is like sleeping with it in a ball just to have some softness. I am very dissatisfied”

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Posted 2 weeks ago

“Why would you sell sheets and not make pillow case not big enough for your pillow. Bought 3 sets all cases way too small. I don't get it. 🤔”

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Posted 2 weeks ago

“Garbage! Half filled and took a month to ship. They did send me a email at two weeks telling how the are "diligently" working to get it shipped. There must a total of 3 employees working there.”

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Posted 2 weeks ago

“Don’t buy mypillow. He never pays his employees. A horrible company.”

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Posted 3 weeks ago

“Why would it take 17 day to ship this is not exceptable .Do you make them to order i could live with 7 day but not 17.”

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Posted 3 weeks ago

“They didn't fluff up”

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Posted 3 weeks ago

“Do not waste your money on these pillows. Over a month to ship; absolutely no head support, your head sinks to the bottom of the pillow; very lumpy; the less expensive ones are exactly the same as the higher priced ones. These pillows are NOT the same as the original ones (which were excellent). Huge disappointment.”

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Posted 3 weeks ago

“I bought a MyPillow 15 years ago. Best pillow ever! I know over time, it is not as firm so I just took an older pillowcase and sewed it smaller to make the pillow firmer as suggested when I bought that first MyPillow. Now 15 years later and many other pillows I have invested in, I decided to order 3 more MyPillows. Still waiting for them to be shipped: that was 17 days ago and still waiting! Customer service sucks!!! 17 days and my pillows are still "processing"!!”

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Posted 3 weeks ago

“These are by far thethe worst pillows we have ever had at our B&B! Many complaints!”

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Posted 3 weeks ago

“Since my purchase 2 weeks ago, I’ve been receiving about 4-5 emails daily with all their specials. I have yet to even receive the product.”

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Posted 3 weeks ago

“Unfortunately, before purchasing I only read the reviews on their own website, which are overwhelmingly positive. If you go outside of the My Pillow website, the reviews on different sites are mixed or overwhelmingly negative, and now I understand why. We ordered three of these in three different firmness types and the less firm you go the worse they are. Especially the lowest loft. It literally feels like it's about half full of the weird little hundreds of individual foam squares that the pillow is made up of. Kind of like buying a bag of potato chips these days where the bags are literally only about halfway full or less! Anyway, every night before you lay down you have to fluff the pillow back up to recenter all of the odd little squares. If you don't, most of the time they're all squished out to the sides of the pillows, even on the firmer ones. Once you do that on the firmer ones they are pretty comfortable again, but the big problem is that all the odd little squares get pushed out to the sides during the night on most nights, depending on how restlessly you sleep. Would I buy them again? MAYBE for what we paid (about 20 bucks each, on sale), but more than that, NO way. I expected better because of how much these are hyped up in the promotions! On second thought, NO, I would NOT buy these again! The only real positive was supporting a fellow conservative in this divided US we live in these days.”

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Posted 4 weeks ago

“I ordered 100 dollars worth of pillows July 21. It's August 3 and I got an email telling me that my order hasn't been shipped yet and they will notify me when it does. Since I placed the order I have had no less than 4 emails a day telling me about deals and products that I should buy from them. I'm very disappointed. My wife ordered her new pillows from another company, they were half the price I paid and they took less than a week for her to receive them.”

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Posted 4 weeks ago

“Bought three pillows medium. They all suck they’re only partially filled. And then when you return them, you get $9.99 for processing.”

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Posted 1 month ago

My Pillow is rated 1.6 based on 212 reviews