“Order several items and paid for expedited shipping...2 to 5 business days. Was not shipped for a full 5 days....tried to call customer service to get a refund for expedited shipping and after following prompts for customer service, waited for 2 hours without anyone answering the phone. Because frustrated, called back...press the button for sales...was answered in 30 seconds....explained my situation and was hung up without any explanation....called back...did the same thing....same 20 or 30 seconds....asked for a manager.....was told to hold....a few seconds later was hung up on before anyone came to the phone. Called back yet again....the exact same thing happened. This place is as crooked as a Louisiana Politician....Beware....there is no such thing as customer service there....”
“These pillows used to be great I've been using them for over 10 years but something changed with my past order.. they're not as filled as they used to be even though I ordered medium fill and they go flat very quickly.. it stinks because I really love my pillow! They're just not making them like they used to”
“For the price I would think that it would have more stuff inside the pillow. Very lumpy and goes flat after 15 mins in bed. For what you charge for them is totally insane! Seems like your ripping off people with them. Sad to think that there are people out there that don't give a rats butt about what they do and who they screws over.
If you are thinking about buying one you would be better to go to the thrift stores just to find any pillow. Better value.”
“After 2 or 3 days of laying my head on this pillow I started getting severe back pains and neck pains... I finally had to go back to my old pillows to get rid of the pain... I bought the queen size and they are a joke they're about the size of a regular small pillow.... I like Mike but he ought to be embarrassed to promote these products on TV...”
“I was always happy with the pillows until the last order arrived. I ordered extra fill and did everything correctly when they arrived. After sleeping on them one night they were flatter than a pancake. The old ones I have are actually better. Very unhappy with them and will never order again.”
“I’ve been sleeping on my pillow for about two years and I consistently started getting a neck ache and a shoulder ache and I wasn’t connecting the fact that this pillow may be causing that. So I spent some time at my daughters house about a month and I slept on her normal pillow that she got from Amazon and it was so comfortable And I noticed my neck pain went away not completely but really a lot less so when I got home from Virginia. I switched to a regular pillow and tossed out the my pillow and now this morning my neck feels better, so thank you my pillow for giving me a neck ache and a shoulder ache for two years. I’ve never recommend these pillows .”
“If I could leave 0 stars I would. Pillow is completely useless, flattens to a pancake in minutes. Yes I fluffed it per instructions. Guess that's how he makes his money.”
“Love the pillows!! The problema is… if you want your My Pillow stuff by Christmas you better order by July!! I guess they make it when they receive your order and then it probably ships by USPS and we all know how that turns out!! Ugh”
“Ordered on 19 Nov. It is 9 Dec. My Pillow SD hips with FEDEX. Very unreliable delivery company. FEDEx shipments get ro Ellenwood GA and either set for days or disappear. Will not buy again.”
“GREAT sheets. I ordered queen size. Very happy. I will only order my sheets from MyPillow from now on. Price is ok but worth it. Delivery we in days. So I don't understand all these other bad reviews. For me had no problems.”
“I purchased 2 king classics and was immediately disappointed when I received them. I followed directions to fluff them up and as soon as I put my head on the pillow I went straight to the mattress. No support whatsoever. 10 years watching these commercials and I finally bought 2. I wish I never did”
“I tried three different levels, finally giving up. None of them were any good. I like Mike and his success story but, frankly, I'll never understand it as his pillows are the absolute worst! No wonder he expanded to other items but I wouldn't feel comfortable purchasing any of it as the pillow he CLAIMS to be so great is a TOTAL WASTE OF HARDXEARNED MONEY. Sorry Mike, but it's true.”
“The pillow is lumpy and not supportive. The queen size is actually a standard/queen. Not large enough for my pillow cases and queen size bed. Very disappointed with the product. Do not recommend. The purchase was a complete waste of money.”
“Poor quality, workers sneeze on pillows all the time , than package . Don't by in to BS return policy. The hassle is unbelievable takes months. There is nothing special to mikes pillow. Compares to Walmart low end pillow. Did the pillow test. He discounting commercials is all due to his law suits he has lost. They will get lower he will be instinct and broke , out of business by end of next year. He will be back on drugs, on the street homeless”
“The pillow is lumpy and no support at all. I am extremely disappointed that I spent money on something that I could have bought at the dollar general store for less money. I should return them but i don’t have the box and I think you have to pay shipping. This was for a guest room but I would be embarrassed to have my guest sleep on this”
“I find that the standard size is small compared to other pillows. Flocking is good but needs to be fluffed up consistently. Overall am happy with the product but would prefer to see an upgraded version.”
“Hi, I ordered a bathrobe and slippers. Took a month to be delivered. Slippers too big and bathrobe had a funky tie wrap that I didn't like. Would have exchanged but not an easy experience. Didn't want to wait two months before I got my stuff and I had to call about the slippers which they didn't have a non wide or a smaller size or half sizes. I also had to pay $10.00 to return. I received nothing but had to pay $10.00 and drive out of my way to return. I will never buy anything from my pillow again; not because the products aren't good but because I HATE TO BE NICKLED AND DIMED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I KNOW MY PILLOW MAKES A DECENT PROFIT WHY NOT MAKE THINGS EASIER ON THE CONSUMER RATHER THAN MORE DIFFICULT TO SAVE A BUCK???????????????? I HATE THAT IN A COMPANY.”
“Ordered pillows on 10/12/24. I realize that 10/14 was a holiday ( really not a celebrated holiday now), I contacted them on 10/23/24. Pillows hadn't been shipped yet and it won't be for at least another 4 days. Don't believe item will be received within 10 days. My last order thru My Pillow!”
