My Pillow Reviews

Name: My Pillow
Rating: 1.56

1.6 Rating 183 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.6

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have an old, 7 year old my pillow and ordered a new one. I ordered an upgraded one at a higher cost and I'm warning anyone not to patronize this company. The new pillow is flat, with half the stuffing than the original. And lumpy! Mike Lindell is skimping on materials due to his financial troubles obviously. Very, very disappointed!”

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Posted 2 weeks ago

“Almost 3 weeks and sheets still haven’t shipped. Ridiculous.”

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Posted 2 weeks ago

“Not the same quality as in the past. Flat with no support. Returned it the next day.”

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Posted 3 weeks ago

“I ordered it through the My Pillow website, and it took more than a month to arrive at my home. The pillow is lumpy, and doesn’t keep my head and neck supported throughout the entire night. I’m a pretty active sleeper, so it changes shape constantly as I roll around. This pillow is not comfortable for me.”

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Posted 3 weeks ago

“It has been over 2 weeks and no delivery. In fact as of today they can't even give me a tracking. I pray that I am doing the right thing by waiting another week.”

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Posted 3 weeks ago

“Pillows are lumpy. Will never buy again. Lumpy pillows are the worst.”

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Posted 3 weeks ago

“Pillow was too lumpy for me.”

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Posted 3 weeks ago

“I’ve ordered 3 dog pillows, and other things in the past & never had any issues. 3 weeks ago I ordered one more dog pillow and as of the 3 weeks, it still hadn’t shipped, so I cancelled it. Probably won’t order from here again & it’s unfortunate because the dog pillows are made very well. Best to communicate thru email with this company as most people don’t have time to sit on hold forever waiting to talk to someone.”

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Posted 3 weeks ago

“I bought a pillow a few years ago and it gave me headaches and I threw it away never ordered again”

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Posted 4 weeks ago

“I purchased two My Pillows many years ago from a store, it was time to replace. After checking the tags on the old pillows, there was nothing to denote the type, so I ordered two new pillows, one with extra loft. It took three weeks to receive the pillows with instructions to place in the dryer for 15 minutes. It does not instruct heat value. After 20 minutes, pillows were removed and placed on the bed. Upon lying down, my head went almost to the mattress. Next day, an additional 30 minutes in the dryer did not change the outcome. I contacted My Pillow, I can exchange them for an upgrade pillow for more money. I looked at the web site again to make sure I hadn't missed a description--I had not. NEVER AGAIN. Either the material used to stuff is inferior to before or not enough is placed in the pillows. Completely unacceptable merchandise. I went to a store today and purchased new pillows from a reputable company.”

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Posted 1 month ago

“Bought 2 pack standard size at Ollie's. Original pillows from several years ago were great and I still use. These recently purchased are trash. Not enough stuffing. Flat after couple nights on bed.”

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Posted 1 month ago

“The pillow i waited 2 weeks to even get is half filled with filling. It is flat and unusable. Don't order it is a waist of money.”

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Posted 1 month ago

“Pillow is very flat and feels half empty. Very disappointed with this product.”

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Posted 1 month ago

“I ordered 2 sets of bed sheets. Both sets are extremely rough, the worst sheets we have ever felt. What's with all the inconsistencies My Pillow??!”

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Posted 1 month ago

“My wife placed an order for the 3" Mattress Cover on May 2, 2025. M Pillow said it would be delivered by May 22. We called My Pillow today, May 23, and were informed it has not even been shipped yet! This is how "Mike Lindell" treats his customers?”

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Posted 1 month ago

“If you order from the company, be prepared to wait for a long time. On Amazon mine came within a week but the quality is much worse than the original pillows. Never again.”

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Posted 1 month ago

“Ordered towels 3 weeks ago. Just got notice the order has not shipped but they are working on it. Never again!”

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Posted 1 month ago

“I ordered the sheets for Mother’s Day, they never come, call to track the order still not be shipped. Very disappointed! If you order get ready for long wait”

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Posted 2 months ago

“Got one last yr that had a zipper on the actual pillow and tons of stuffing so you could take it in and out to get the desired height. Outside was soft. Ordered original and 2.0 this yr and the quality was HORRIBLE. Already flat a month in and neck ache ensued. Way overpriced. Quality has gone way down. Now I've got 2 pillows I can't use and have to pay $20 to return them.”

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Posted 2 months ago

“Now waiting 35 days for my pillow. Do not order from this company.Customer service is horrible!!!”

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Posted 2 months ago

My Pillow is rated 1.6 based on 183 reviews