My Pillow Reviews

Name: My Pillow
Rating: 1.56

1.6 Rating 216 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.6

Based on 216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I invested on 4 my pillow and they were the worst pillows I have ever purchased. I will never recommend it to anyone. People please dont waste your time and money on thses pillows. Believe me when I say my old used pillows are better than these brand new ones I purchased. Ill probably donate them to a pet if they even care for it.”

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Posted 2 days ago

“Received the premium queen, my pillow after three weeks and messaging twice why not delivered. Pillow is lumpy when you lay at you can hear the foam crunch into your ears. The premium, my pillow queen look like a baby bed pillow had to pay $10 to ship to me and had to deduct $10 to send it back. Never again, no my pillow for me.”

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Posted 6 days ago

“Ordered some bed sheets and pillows and somehow got a subscription to some kind of energy drink for $50 a month. Did not get it canceled in time and had to pay for the first one. I am surprised that my pillow stooped to levels like this. When I called customer service, they adamantly said it was in plain view, however, it is not. Be alert when you're buying from my pillow. I had four previous orders. However, there will never be another one.”

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Posted 1 week ago

“Got a free gift that ended up with a secret subscription to 50$ 12 pack of disgusting energy drinks. Totally duped me. And the website is all pop ups and fake deals. I supported him and bought these way over priced pillows because of his values. Never again”

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Posted 2 weeks ago

“I ordered the wrong size pillow . Attempted to return the pillow but UPS wanted to charge $11.33 dollars for a return label . I contacted Amazon who contacted the company . No return label sent from company . I contacted AMAZON again and they contacted the company once again . The same response . They will email a label . Not holding my breath ! I will not order My PILLOWS again . Poor customer service .”

Helpful Report

Posted 2 weeks ago

“Don’t order my Pillow from this website I ordered on aug 13 and still not received them. I called they said they don’t ship out until 17 business days not counting weekends and holidays. So they made me pay 20.00 to receive in 5 days. Never again. Also customer service loves to tell you it’s not 17 days yet. It sounds like they have joy in telling you.”

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Posted 3 weeks ago

“My Pillow has had my order (and my money) for over two weeks and the best they can offer is "soon "and that "they will let me know." What a mistake on my part. Never again.”

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Posted 3 weeks ago

“Got the wrong pillows after waiting a month for them to get here one is fine the other had hardly no loft and was the wrong pillow very over priced and I’m very unhappy with the quality”

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Posted 1 month ago

“Bought one 15 years ago. Best pillow I ever had! Just got my new one.....HORRIBLE! Barely anything in it. DO NOT waste your money! A cheapy pillow ranks better than this.”

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Posted 1 month ago

“My Pillow 2.0 are awful. Followed all instructions and never fluffed up correctly. Kept thinking they would get better, but sadly no. Not enough fill in the firm and big chunks of uncomfortable fill in the extra firm. Not worth the price and do not recommend.”

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Posted 1 month ago

“My pillow wasn’t even half full. I washed it and dried it thinking it would help. It didn’t not happy at all. It is like sleeping with it in a ball just to have some softness. I am very dissatisfied”

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Posted 1 month ago

“Garbage! Half filled and took a month to ship. They did send me a email at two weeks telling how the are "diligently" working to get it shipped. There must a total of 3 employees working there.”

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Posted 1 month ago

“Don’t buy mypillow. He never pays his employees. A horrible company.”

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Posted 1 month ago

“Why would it take 17 day to ship this is not exceptable .Do you make them to order i could live with 7 day but not 17.”

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Posted 1 month ago

“Do not waste your money on these pillows. Over a month to ship; absolutely no head support, your head sinks to the bottom of the pillow; very lumpy; the less expensive ones are exactly the same as the higher priced ones. These pillows are NOT the same as the original ones (which were excellent). Huge disappointment.”

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Posted 1 month ago

“These are by far thethe worst pillows we have ever had at our B&B! Many complaints!”

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Posted 1 month ago

“Since my purchase 2 weeks ago, I’ve been receiving about 4-5 emails daily with all their specials. I have yet to even receive the product.”

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Posted 1 month ago

“I ordered 100 dollars worth of pillows July 21. It's August 3 and I got an email telling me that my order hasn't been shipped yet and they will notify me when it does. Since I placed the order I have had no less than 4 emails a day telling me about deals and products that I should buy from them. I'm very disappointed. My wife ordered her new pillows from another company, they were half the price I paid and they took less than a week for her to receive them.”

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Posted 1 month ago

“Bought three pillows medium. They all suck they’re only partially filled. And then when you return them, you get $9.99 for processing.”

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Posted 1 month ago

“I hate to give them 1 star but unfortunately I can't give less. I ordered a pillow on June 15th and as of today July 30th I have not received it nor can I get a hold of them . They haven't acknowledged my emails and they do not answer the phones. I even filled out the form they have online but that didn't help either. My advice is not to waste your time with this company.”

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Posted 1 month ago

My Pillow is rated 1.6 based on 216 reviews