My Pillow Reviews

Name: My Pillow
Rating: 1.56

1.6 Rating 225 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

Questions

Metrics

1.6

Based on 225 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how My Pillow made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why would it take 17 day to ship this is not exceptable .Do you make them to order i could live with 7 day but not 17.”

Helpful Report

Posted 2 months ago

“Do not waste your money on these pillows. Over a month to ship; absolutely no head support, your head sinks to the bottom of the pillow; very lumpy; the less expensive ones are exactly the same as the higher priced ones. These pillows are NOT the same as the original ones (which were excellent). Huge disappointment.”

Helpful Report

Posted 2 months ago

“These are by far thethe worst pillows we have ever had at our B&B! Many complaints!”

Helpful Report

Posted 2 months ago

“Since my purchase 2 weeks ago, I’ve been receiving about 4-5 emails daily with all their specials. I have yet to even receive the product.”

Helpful Report

Posted 2 months ago

“I ordered 100 dollars worth of pillows July 21. It's August 3 and I got an email telling me that my order hasn't been shipped yet and they will notify me when it does. Since I placed the order I have had no less than 4 emails a day telling me about deals and products that I should buy from them. I'm very disappointed. My wife ordered her new pillows from another company, they were half the price I paid and they took less than a week for her to receive them.”

Helpful Report

Posted 2 months ago

“Bought three pillows medium. They all suck they’re only partially filled. And then when you return them, you get $9.99 for processing.”

Helpful Report

Posted 2 months ago

“I hate to give them 1 star but unfortunately I can't give less. I ordered a pillow on June 15th and as of today July 30th I have not received it nor can I get a hold of them . They haven't acknowledged my emails and they do not answer the phones. I even filled out the form they have online but that didn't help either. My advice is not to waste your time with this company.”

Helpful Report

Posted 2 months ago

“I have a pillow from years ago that is great Just got my new one Flat, not enough filling It’s horrible Shame on you Mike!”

Helpful Report

Posted 2 months ago

“I ordered a pillow and the delivery went from 10-14 days to 14-17 days. I repeatedly called and they said twice that I would be put at the front of the line, that was last Monday. I called this afternoon because I had not heard from anyone since Monday and they told me that it just shipped!!! I called to cancel. Was never sent any correspondence that the order was shipped 10 minutes before I called? How does this company stay in business? Never again?”

Helpful Report

Posted 3 months ago

“They take my money and then they absolutely refused to send a product and/or contact me in any way. Absolutely, disgusting.”

Helpful Report

Posted 3 months ago

“I had one about 10 yrs ago. It was such a a good pillow. I ordered new ones a year ago, it is one of the worst pillows I have. It's flat, not much stuffing it seems. I am now having to search for a new pillow. I won't buy again. Don't know what you guys did to the pillows. Our whole family has them, very dissatisfied with them.”

Helpful Report

Posted 3 months ago

“Claimed it was "cool" but I found it no different than other foam pillows and when I spoke to customer service all she suggested was a cotton pillowcase. Didn't help at all. Also pillow is quite lumpy...”

Helpful Report

Posted 3 months ago

“I have an old, 7 year old my pillow and ordered a new one. I ordered an upgraded one at a higher cost and I'm warning anyone not to patronize this company. The new pillow is flat, with half the stuffing than the original. And lumpy! Mike Lindell is skimping on materials due to his financial troubles obviously. Very, very disappointed!”

Helpful Report

Posted 3 months ago

“Almost 3 weeks and sheets still haven’t shipped. Ridiculous.”

Helpful Report

Posted 3 months ago

“Not the same quality as in the past. Flat with no support. Returned it the next day.”

Helpful Report

Posted 4 months ago

“I ordered it through the My Pillow website, and it took more than a month to arrive at my home. The pillow is lumpy, and doesn’t keep my head and neck supported throughout the entire night. I’m a pretty active sleeper, so it changes shape constantly as I roll around. This pillow is not comfortable for me.”

Helpful Report

Posted 4 months ago

“It has been over 2 weeks and no delivery. In fact as of today they can't even give me a tracking. I pray that I am doing the right thing by waiting another week.”

Helpful Report

Posted 4 months ago

“Pillows are lumpy. Will never buy again. Lumpy pillows are the worst.”

Helpful Report

Posted 4 months ago

“Pillow was too lumpy for me.”

Helpful Report

Posted 4 months ago

“I’ve ordered 3 dog pillows, and other things in the past & never had any issues. 3 weeks ago I ordered one more dog pillow and as of the 3 weeks, it still hadn’t shipped, so I cancelled it. Probably won’t order from here again & it’s unfortunate because the dog pillows are made very well. Best to communicate thru email with this company as most people don’t have time to sit on hold forever waiting to talk to someone.”

Helpful Report

Posted 4 months ago

My Pillow is rated 1.6 based on 225 reviews