My Pillow Reviews

Name: My Pillow
Rating: 1.52

1.5 Rating 246 Reviews

9 %

of reviewers recommend My Pillow

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1.5

Based on 246 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Telephone

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 pillows and neither I or my husband liked them, might as well been sleeping without a pillow”

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Posted 1 year ago

“they don't dry any better than any other towel I've ever had to smear the water around”

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Posted 1 year ago

“Fabric (not the seam) ripped apart in the washer, and there were foam pieces everywhere. I wash my pillows every 6 months and follow the directions precisely. Will just throw the second one away before I try to launder it again!”

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Posted 1 year ago

“I purchase a MyPillow set of towels, arrived almost two weeks after I placed my order. These are the worst towels I ever purchased. Terrible absorption, they are thin as a handkerchief. I can not say enough about how lousy they are. The Pillow Guy he sure is a good salesman he convinced me to buy them.”

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Posted 1 year ago

“The pillows I purchased are a huge disappointment”

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Posted 1 year ago

“Placed my order March 9th today is March 13th. No shipping confirmation yet, so I cancelled my order. Hard to believe they are made in USA if it takes more than two weeks to ship. It's a pillow!”

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Posted 1 year ago

“My percale sheets have been washed 4 times. They are still very stiff, too large for my very high queen mattress even after using a sheet bungee on the fitted sheet, they wrinkle like crazy, they feel cold which is not good for winter, the pillow cases are way over sized even on the My Pillow pillow, which makes it very uncomfortable to sleep with all that loose stiff fabric under your face. You'd think the My Pillow cases would fit nicely on your My Pillow pillow! I guess if the sheets were made in the USA as well they might for better. And lastly, their customer service is awful!! The products are guaranteed, and they will accept them back as long as you pay for shipping. There are only good reviews on their website and none are accurate. There were a lot that said they get softer after every wash. That should have been a sign that they are too stiff!! They make a very sloppy bed”

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Posted 1 year ago

“Mike says that the $75 shipping fee has sailed......LIES...HE DOES NOT SAY THIS ON HIS TV COMMERCIALS IT'S ONLY ON ORDERS OF $75 OR MORE. There is not enough of a selection in My Pillow sheets and sheet sets. There should be more of a selection. It's still the same since day 1.”

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Posted 1 year ago

“Ordered 2/28. No confirmation except one text to say shipping was delayed. Couldn’t get any info. Told company to cancel order.”

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Posted 1 year ago

“My husband placed a order on Feb 23, 2025, still waiting to receive it on March 17, 2025, I am highly dissatisfied with the shipping, when tracking order it sits for days at a facility, if it's coming from Minnesota it shouldn't take this long, needless to say I will never order from them again!! 😡😤🤬”

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Posted 1 year ago

“I had the original my pillow and it's still going 6 years later. I waited one month and the 4 pillows were pure trash filled with chunks of foam. I can't imagine these are saleable. I returned them immediately and lost $16 on shipping.”

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Posted 1 year ago

“Horrible communication. They send you sales emails all day but you can’t send them an email to inquire about an order. They all come back as undeliverable, since they are an unmonitored email. Delivery sucks. After 4 weeks, still no product. Phone service sucks.”

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Posted 1 year ago

“the pillow is thin and lumpy, not at all like advertised”

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Posted 1 year ago

“Placed my order on February 27, 2025. Today is March 13, 2025 and the order has not shipped yet. Never again.”

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Posted 1 year ago

“Worse pillow ever.”

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Posted 1 year ago

“Bought 2 Classic Pillows. Lumpy, bumpy, and only filled 1/3 of the covering. Not worth $1, let alone what I paid for 2!”

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Posted 1 year ago

“If I could give a negative, I would. These pillows are awful to sleep on. I tried to use it and threw 3 that I purchased out the first night,! My daughter said she had the same experience.”

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Posted 1 year ago

“Update on waiting on my order that I placed on February 10th, it is March 11th and still no pillows. Ridiculous! The fact that they didn't even ship out until February 28th is crazy. Now I'm reading reviews on how the quality has gone down hill, I'm not expecting much. What a waste of time and money. 😡”

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Posted 1 year ago

“I agree with everyone else, my order took weeks to get to me! I ordered two Queen size pillows but what I got was standard size. They arrived rolled up like a tube in the same small package. I put them in the dryer for 15 minutes like the instructions said which did fluff them some but the material inside was horrible. It reminded me of someone pulling little pieces of foam apart and stuffing it into the pillowcase. I tried it and lasted only 1/2 the night, it was so uncomfortable on my neck and did not conform to my neck and head. My husband tried it and has used it so far, only 2 nights, but he can sleep anywhere and on anything. I do not recommend this product at all!!! Very disappointed and will never order from them again!!!!”

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Posted 1 year ago

“My pillow is over 2 weeks shipping! Absolutely don’t expect to receive. FOX NEWS take MIKE OFF FOX!”

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Posted 1 year ago

My Pillow is rated 1.5 based on 246 reviews