My Pillow Reviews

Name: My Pillow
Rating: 1.56

1.6 Rating 225 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.6

Based on 225 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I agree with everyone else, my order took weeks to get to me! I ordered two Queen size pillows but what I got was standard size. They arrived rolled up like a tube in the same small package. I put them in the dryer for 15 minutes like the instructions said which did fluff them some but the material inside was horrible. It reminded me of someone pulling little pieces of foam apart and stuffing it into the pillowcase. I tried it and lasted only 1/2 the night, it was so uncomfortable on my neck and did not conform to my neck and head. My husband tried it and has used it so far, only 2 nights, but he can sleep anywhere and on anything. I do not recommend this product at all!!! Very disappointed and will never order from them again!!!!”

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Posted 7 months ago

“My pillow is over 2 weeks shipping! Absolutely don’t expect to receive. FOX NEWS take MIKE OFF FOX!”

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Posted 7 months ago

“Ordered 4 pillows a couple of weeks ago. Still have not shipped. Told by rude Customer service representative that pillows should arrive by March 13. still have not received any confirmation as to the shipping. Again, Customer service not only was RUDE but very difficult to reach. Will never buy from them again.”

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Posted 7 months ago

“I have had 2 My Pillows for over 5 years with no problem. This one I just purchased is horrible. Slept on it one night and the foam sinks where my head was. Mike Lindell needs to stop spending a fortune on advertising on Fox news and put that money into a better product. I also have to pay to ship it back. Buy a Serta.”

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Posted 7 months ago

“Worst pillow I ever purchased. This pillow did not last more a few months, very poor quality for the price.”

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Posted 7 months ago

“Placed an order on Feb. 10th, it didn't ship out until the 28th. Before that I had contacted the company inquiring the status (Feb. 26), was told my order would arrive by March 3rd. Now that it has shipped ( Feb.28) tracking says arrival will be March 6th. Ugh. My first order and probably my last. I don't know about quality yet but if you order be prepared to wait. Fourteen business days before they even shipped it out, unacceptable.”

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Posted 7 months ago

“My son ordered two sets of bed sheets, 1 king size and 1 queen size. I washed both sets for him to get him started. They are made of a very thin, cotton; both sets dried horribly. They are SO wrinkled; I had to throw them in three times to try to get the wrinkles out, but it did no good. I remember my mother ironing sheets and pillow cases like this when I was a kid. I do NOT recommend MY PILLOW bed sheets. I can get better quality and a better price from Sam’s Club. Very Disappointed.”

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Posted 7 months ago

“Ordered 2 pillows on February 9th. They said it would take 10 to 14 days and just now received notice they shipped it. Today is March First and Post Office hasn't picked it up yet. Good product but shipping sucks, they should refund shipping cost of it take this long. Never shopping here again.”

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Posted 7 months ago

“15 days after you took my money I still do not have a pillow. In fact the guy from Mypillow said it would be another 5 days before they shipped it. I canceled the order. Worst shipping arrangements in the entire world.”

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Posted 7 months ago

“Weeks have gone by, no pillow. Called customer service and every button I pressed stated please hold and then hung up. Finally after an hour of calling was told by a rep order not even shipped and it could be another month before it is.She stated large orders they can’t keep up with.”

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Posted 7 months ago

“During the 1950's and 1960's our town had a factory called Faultless Rubber Company. They specialised in all rubber products. Even baby bottle nipples, condoms, hot water bottles and their particular specialty was their pillows stuffed with tiny foam rubber pieces. So I decided to try the My Pillow that a friend gave me that they no longer wanted. I had headaches every morning. Then I remembered what my doctor told me during the '50's. He said the foam pillows don't allow your head to actually rest, they just float on the foam and don't relax causing the neck to not rest and the head puts its' weight on the neck all night long.”

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Posted 7 months ago

“Horrible product. It looks like a sack half full with small clusters of foam inside. No support at all. I’m giving it a 1 star because the return policy is simple but I’ll hold my breath to see how long it takes to get my cc reimbursed. Really don’t waste your time. Also it took a month to receive the product and at $65 each not a bargain.”

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Posted 7 months ago

“Ordered two pairs of sandals. It has been 17 days ago and they have yet to ship. This really strengthens the saying " slow boat from China". This is the slowest shipping experience I have ever had. I ordered something the other day from Home Depot. It arrived in just over 24 hours. I also ordered through United Health Care. I don't know how they did it, but , I ordered it at 4:00 in the afternoon and it arrived at 5:30 the following morning. If they can do this, My Pillow should be able to do much better.”

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Posted 7 months ago

“I wish I had read reviews before I ordered. I was shocked at the lumpy (pieces of foam) used as a filler. It's uncomfortable and I wake with a headache. I am so disappointed.”

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Posted 7 months ago

“These are the worst pillows ever. Cheaply made and it hurts my neck. Even walnart stopped selling them.”

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Posted 7 months ago

“Tracking an order sucks! You have to chat with a level 2 Bot. Will never buy anything from them again. At the prices they charge for their merchandise tracking should be automatic. What a waste of over $209 and my time!”

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Posted 7 months ago

“Ordered Feb 3rd- nothing yet”

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Posted 7 months ago

“The worst pillow ever. Complete waste of money.”

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Posted 7 months ago

“I purchased 6pcs towel set. I had purchased a set several years ago & loved them. My recent order was NOT the quality I had purchased in the past. I will no longer order from My Pillow.”

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Posted 7 months ago

“For the time it takes to ship a pillow I could have raised a sheep, shaved it, designed a pillow, created a pillow company, and shipped myself a product. 3 weeks and not a single update. Had to call customer service, wait on the phone for 30 mins to cancel. Never again.”

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Posted 7 months ago

My Pillow is rated 1.6 based on 225 reviews