My Pillow Reviews

Name: My Pillow
Rating: 1.52

1.5 Rating 258 Reviews

9 %

of reviewers recommend My Pillow

Company Reviews

Questions

Metrics

1.5

Based on 258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Live Chat

Visit Website

Write Your review

Tell us how My Pillow made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t order my Pillow from this website I ordered on aug 13 and still not received them. I called they said they don’t ship out until 17 business days not counting weekends and holidays. So they made me pay 20.00 to receive in 5 days. Never again. Also customer service loves to tell you it’s not 17 days yet. It sounds like they have joy in telling you.”

Helpful Report

Posted 1 year ago

“My Pillow has had my order (and my money) for over two weeks and the best they can offer is "soon "and that "they will let me know." What a mistake on my part. Never again.”

Helpful Report

Posted 1 year ago

“Got the wrong pillows after waiting a month for them to get here one is fine the other had hardly no loft and was the wrong pillow very over priced and I’m very unhappy with the quality”

Helpful Report

Posted 1 year ago

“Bought one 15 years ago. Best pillow I ever had! Just got my new one.....HORRIBLE! Barely anything in it. DO NOT waste your money! A cheapy pillow ranks better than this.”

Helpful Report

Posted 1 year ago

“My Pillow 2.0 are awful. Followed all instructions and never fluffed up correctly. Kept thinking they would get better, but sadly no. Not enough fill in the firm and big chunks of uncomfortable fill in the extra firm. Not worth the price and do not recommend.”

Helpful Report

Posted 1 year ago

“My pillow wasn’t even half full. I washed it and dried it thinking it would help. It didn’t not happy at all. It is like sleeping with it in a ball just to have some softness. I am very dissatisfied”

Helpful Report

Posted 1 year ago

“Garbage! Half filled and took a month to ship. They did send me a email at two weeks telling how the are "diligently" working to get it shipped. There must a total of 3 employees working there.”

Helpful Report

Posted 1 year ago

“Don’t buy mypillow. He never pays his employees. A horrible company.”

Helpful Report

Posted 1 year ago

“Why would it take 17 day to ship this is not exceptable .Do you make them to order i could live with 7 day but not 17.”

Helpful Report

Posted 1 year ago

“Do not waste your money on these pillows. Over a month to ship; absolutely no head support, your head sinks to the bottom of the pillow; very lumpy; the less expensive ones are exactly the same as the higher priced ones. These pillows are NOT the same as the original ones (which were excellent). Huge disappointment.”

Helpful Report

Posted 1 year ago

“These are by far thethe worst pillows we have ever had at our B&B! Many complaints!”

Helpful Report

Posted 1 year ago

“Since my purchase 2 weeks ago, I’ve been receiving about 4-5 emails daily with all their specials. I have yet to even receive the product.”

Helpful Report

Posted 1 year ago

“I ordered 100 dollars worth of pillows July 21. It's August 3 and I got an email telling me that my order hasn't been shipped yet and they will notify me when it does. Since I placed the order I have had no less than 4 emails a day telling me about deals and products that I should buy from them. I'm very disappointed. My wife ordered her new pillows from another company, they were half the price I paid and they took less than a week for her to receive them.”

Helpful Report

Posted 1 year ago

“Bought three pillows medium. They all suck they’re only partially filled. And then when you return them, you get $9.99 for processing.”

Helpful Report

Posted 1 year ago

“I hate to give them 1 star but unfortunately I can't give less. I ordered a pillow on June 15th and as of today July 30th I have not received it nor can I get a hold of them . They haven't acknowledged my emails and they do not answer the phones. I even filled out the form they have online but that didn't help either. My advice is not to waste your time with this company.”

Helpful Report

Posted 1 year ago

“I have a pillow from years ago that is great Just got my new one Flat, not enough filling It’s horrible Shame on you Mike!”

Helpful Report

Posted 1 year ago

“I ordered a pillow and the delivery went from 10-14 days to 14-17 days. I repeatedly called and they said twice that I would be put at the front of the line, that was last Monday. I called this afternoon because I had not heard from anyone since Monday and they told me that it just shipped!!! I called to cancel. Was never sent any correspondence that the order was shipped 10 minutes before I called? How does this company stay in business? Never again?”

Helpful Report

Posted 1 year ago

“They take my money and then they absolutely refused to send a product and/or contact me in any way. Absolutely, disgusting.”

Helpful Report

Posted 1 year ago

“I had one about 10 yrs ago. It was such a a good pillow. I ordered new ones a year ago, it is one of the worst pillows I have. It's flat, not much stuffing it seems. I am now having to search for a new pillow. I won't buy again. Don't know what you guys did to the pillows. Our whole family has them, very dissatisfied with them.”

Helpful Report

Posted 1 year ago

“Claimed it was "cool" but I found it no different than other foam pillows and when I spoke to customer service all she suggested was a cotton pillowcase. Didn't help at all. Also pillow is quite lumpy...”

Helpful Report

Posted 1 year ago

My Pillow is rated 1.5 based on 258 reviews