My Pillow Reviews

Name: My Pillow
Rating: 1.56

1.6 Rating 216 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.6

Based on 216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took two tries but I did find a pillow that works great for me. I gave only 4 stars because my initial order directly with My Pillow took almost a month to get to me. I used their guideline for ordering, and followed the chart which indicated as a small, 5'4", 120 lb person who wears a small sized T-shirt, I should order the second from the bottom pillow loft. It was way too thin and didn't have enough fill to keep my head propped up appropriately. I called and they sent out my free replacement pillow (the next size up for loft, with 30% more fill) and it shipped within a day! Can't figure out why the original order took over three weeks. I got it quickly and it is perfect! The return was easy. I printed the form, packed it up, and shipped it back via USPS. No credit needed, as I was never charged for the replacement. Now on to comfort. I have major neck issues and was waking up every hour. I was using a $100 Tempurpedic pillow but it was too hard. Even my ear would go numb while side sleeping. Then I tried a softer foam pillow that had a rounded edge. Still not perfect and neck pain returned most days. I felt worse when I woke up than when I went to bed. I don't know how they do it, but my the My Pillow technology is a game changer. Clearly it's not just "a bunch of cut up foam" in a case. I have had zero neck pain since using this pillow! Something I never thought possible. And I've tried so many different and very expensive pillows in the past. I haven't changed anything else, so I know this pillow somehow gives me the proper alignment for my neck and back. But, don't necessarily follow their chart when deciding which pillow to order. I needed more fill than my "size" indicated. They let you sleep on it for 30 days, and will replace/exchange it for free, so what's not to like.”

Helpful Report

Posted 1 week ago

“All the complaints are about the wait. Good things come to those that wait. I’ve tried out about 30 different pillows, bamboo, the TikTok pillow, charopratic certified pillows, Serta etc. none have helped the way mypillow has. My wife used to complain about my snoring, when I got the mypillow she said I don’t even snore at all, I also have arthritis in my shoulder and it has hurt really bad to sleep on my side with any other pillow than the mypillow. This pillow is revolutionary.. does the wait suck? Absolutely, but don’t wait last minute to order a pillow and you’ll be fine, or be patient for good things come to those that wait.”

Helpful Report

Posted 5 months ago

“Ordered a mattress topper over a week ago still hasn't shipped. I have ordered things before, but the company has a lot of problems Mike needs too get his business together. Ship it or refund my money plenty of other suppliers.”

Helpful Report

Posted 6 months ago

“Love the pillows!! The problema is… if you want your My Pillow stuff by Christmas you better order by July!! I guess they make it when they receive your order and then it probably ships by USPS and we all know how that turns out!! Ugh”

Helpful Report

Posted 9 months ago

“I have bought and used several of Mike lyndales my pillow products. His products are top notch. My complaint is with his shipping. The shipping sucks. They take forever to get your order to you and they don’t keep you posted.”

Helpful Report

Posted 11 months ago

My Pillow is rated 1.6 based on 216 reviews