My Pillow Reviews

Name: My Pillow
Rating: 1.56

1.6 Rating 183 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.6

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My pillow SUCKS. Waste of money!!!! Thanks, my neck is now 10x worse!”

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Posted 2 months ago

“The pillow is filled with cheap lumps of foam rubber. Very uncomfortable, like sleeping on a sack of dog food. I've read about the problem with trying to return it, so I'm not going to even bother trying. Seems like I've learned my lesson... I fell for the hype. This one is going into the Goodwill box.”

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Posted 1 month ago

“If you order from the company, be prepared to wait for a long time. On Amazon mine came within a week but the quality is much worse than the original pillows. Never again.”

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Posted 1 month ago

“Got one last yr that had a zipper on the actual pillow and tons of stuffing so you could take it in and out to get the desired height. Outside was soft. Ordered original and 2.0 this yr and the quality was HORRIBLE. Already flat a month in and neck ache ensued. Way overpriced. Quality has gone way down. Now I've got 2 pillows I can't use and have to pay $20 to return them.”

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Posted 2 months ago

“Now waiting 35 days for my pillow. Do not order from this company.Customer service is horrible!!!”

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Posted 2 months ago

“Place an order April 5th and the product has not been shipped. Every time I call they say it is being shipped. Still no tracking number.”

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Posted 2 months ago

“It has been 2 weeks since placing the order and it still has not shipped. Cant get in touch with anyone at customer service because they are always "experiencing a heavy call load" and the wait time is more than 30 minutes. All I want to do at this point is cancel this stupid order. Will never order from this company again and I recommend everyone just avoid this place. If I could give negative stars I would.”

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Posted 2 months ago

“Take your money fast but delivery takes forever. I still haven't received my order and they blocked all my emails to them wanting to know when my order will finally ship. Very unhappy with my pillow will never order again”

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Posted 2 months ago

“My husband placed a order on Feb 23, 2025, still waiting to receive it on March 17, 2025, I am highly dissatisfied with the shipping, when tracking order it sits for days at a facility, if it's coming from Minnesota it shouldn't take this long, needless to say I will never order from them again!! 😡😤🤬”

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Posted 3 months ago

“Product is good but time it takes to deliver is absolutely unacceptable. Birthday surprise totally ruined. I will not shop with you again and I swore by your company in previous years. You don't care anymore Rate D.”

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Posted 3 months ago

“Placed my order on February 27, 2025. Today is March 13, 2025 and the order has not shipped yet. Never again.”

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Posted 3 months ago

“Bought 2 Classic Pillows. Lumpy, bumpy, and only filled 1/3 of the covering. Not worth $1, let alone what I paid for 2!”

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Posted 3 months ago

“If I could give a negative, I would. These pillows are awful to sleep on. I tried to use it and threw 3 that I purchased out the first night,! My daughter said she had the same experience.”

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Posted 4 months ago

“I agree with everyone else, my order took weeks to get to me! I ordered two Queen size pillows but what I got was standard size. They arrived rolled up like a tube in the same small package. I put them in the dryer for 15 minutes like the instructions said which did fluff them some but the material inside was horrible. It reminded me of someone pulling little pieces of foam apart and stuffing it into the pillowcase. I tried it and lasted only 1/2 the night, it was so uncomfortable on my neck and did not conform to my neck and head. My husband tried it and has used it so far, only 2 nights, but he can sleep anywhere and on anything. I do not recommend this product at all!!! Very disappointed and will never order from them again!!!!”

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Posted 4 months ago

“I have had 2 My Pillows for over 5 years with no problem. This one I just purchased is horrible. Slept on it one night and the foam sinks where my head was. Mike Lindell needs to stop spending a fortune on advertising on Fox news and put that money into a better product. I also have to pay to ship it back. Buy a Serta.”

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Posted 4 months ago

“For the time it takes to ship a pillow I could have raised a sheep, shaved it, designed a pillow, created a pillow company, and shipped myself a product. 3 weeks and not a single update. Had to call customer service, wait on the phone for 30 mins to cancel. Never again.”

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Posted 4 months ago

“I can not express our level of disappointment with this product. This product is vastly inferior to the "My Pillows" of the past. The amount of time (over a month!) to actually receive our order was frustrating, then once we opened the pillows, we could not believe the lack of quality. On top of that, having to pay to return them is insulting. We like the idea of what "My Pillow" stands for and the fact that it was made in America, but come on, Mr. Lindell, you can do better!”

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Posted 4 months ago

“Ordered on the 2nd of Feb. 14 days later still not shipped. Called since i had not received any shipping notification was told it will be delivered in another 10 days at the latest. Will never use this company again.”

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Posted 4 months ago

“This is horrible we are still waiting our Oder over a month , we are good customers,and try support Mike .but this is absolutely unacceptable”

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Posted 5 months ago

“I had bought these pillows about 2 years ago and liked them. Just ordered 2 more and they are so flat, nothing like the other ones I bought. Won't make this purchase again.”

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Posted 5 months ago

My Pillow is rated 1.6 based on 183 reviews