My Pillow Reviews

Name: My Pillow
Rating: 1.56

1.6 Rating 183 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.6

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

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“I bought towels and pillows and it’s definitely great products worth the money. I’ll buy again”

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Posted 3 months ago

“Pleased with the service and love the products”

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Posted 3 months ago

“I ordered 2 pillows and neither I or my husband liked them, might as well been sleeping without a pillow”

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Posted 3 months ago

“they don't dry any better than any other towel I've ever had to smear the water around”

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Posted 3 months ago

“Purchased 2 original firm queen size pillows several years ago. Loved them! Easy to wash, fluffs up great after daily use, stopped the neck pain I received from previous pillow, however, they were not made with the cooling material that the newer ‘my pillow’2.0 is advertised to provide. I recently ordered 1 -“my pillow” 2.0 to check it out. For a USA company , I was extremely disappointed with the delivery process. It took a month to finally receive delivery. ( for 1 pillow) I have received items from china in less than half the time. For all the advertising they spend money on , they should have a much more efficient delivery process. The 2.0 pillow was also a disappointment. It wasn’t as firm as my original pillow,and wasn’t any cooler to the touch,as advertised. I’ll keep it as a spare, but I’m switching back to the original. I took a risk with the 2.0 and basically took a $40 bath”

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Posted 3 months ago

“Fabric (not the seam) ripped apart in the washer, and there were foam pieces everywhere. I wash my pillows every 6 months and follow the directions precisely. Will just throw the second one away before I try to launder it again!”

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Posted 3 months ago

“All the complaints are about the wait. Good things come to those that wait. I’ve tried out about 30 different pillows, bamboo, the TikTok pillow, charopratic certified pillows, Serta etc. none have helped the way mypillow has. My wife used to complain about my snoring, when I got the mypillow she said I don’t even snore at all, I also have arthritis in my shoulder and it has hurt really bad to sleep on my side with any other pillow than the mypillow. This pillow is revolutionary.. does the wait suck? Absolutely, but don’t wait last minute to order a pillow and you’ll be fine, or be patient for good things come to those that wait.”

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Posted 3 months ago

“I purchase a MyPillow set of towels, arrived almost two weeks after I placed my order. These are the worst towels I ever purchased. Terrible absorption, they are thin as a handkerchief. I can not say enough about how lousy they are. The Pillow Guy he sure is a good salesman he convinced me to buy them.”

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Posted 3 months ago

“The pillows I purchased are a huge disappointment”

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Posted 3 months ago

“They shed badly !!!! I would have thought they were good quality coming from the USA! But they are made in Pakistan using USA cotton 😡 will not purchase again!!”

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Posted 3 months ago

“Placed my order March 9th today is March 13th. No shipping confirmation yet, so I cancelled my order. Hard to believe they are made in USA if it takes more than two weeks to ship. It's a pillow!”

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Posted 3 months ago

“My percale sheets have been washed 4 times. They are still very stiff, too large for my very high queen mattress even after using a sheet bungee on the fitted sheet, they wrinkle like crazy, they feel cold which is not good for winter, the pillow cases are way over sized even on the My Pillow pillow, which makes it very uncomfortable to sleep with all that loose stiff fabric under your face. You'd think the My Pillow cases would fit nicely on your My Pillow pillow! I guess if the sheets were made in the USA as well they might for better. And lastly, their customer service is awful!! The products are guaranteed, and they will accept them back as long as you pay for shipping. There are only good reviews on their website and none are accurate. There were a lot that said they get softer after every wash. That should have been a sign that they are too stiff!! They make a very sloppy bed”

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Posted 3 months ago

“Mike says that the $75 shipping fee has sailed......LIES...HE DOES NOT SAY THIS ON HIS TV COMMERCIALS IT'S ONLY ON ORDERS OF $75 OR MORE. There is not enough of a selection in My Pillow sheets and sheet sets. There should be more of a selection. It's still the same since day 1.”

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Posted 3 months ago

“I understand that they take a while to arrive. It is annoying but Mike Lindell DOES say quantities are limited or low. I have had neck problems for a while and even after surgery I couldn't find a comfortable pillow. Then I ordered a My Pillow. Problem SOLVED. My neck is now as comfortable as ever.”

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Posted 3 months ago

“Ordered 2/28. No confirmation except one text to say shipping was delayed. Couldn’t get any info. Told company to cancel order.”

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Posted 3 months ago

“My husband placed a order on Feb 23, 2025, still waiting to receive it on March 17, 2025, I am highly dissatisfied with the shipping, when tracking order it sits for days at a facility, if it's coming from Minnesota it shouldn't take this long, needless to say I will never order from them again!! 😡😤🤬”

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Posted 3 months ago

“I had the original my pillow and it's still going 6 years later. I waited one month and the 4 pillows were pure trash filled with chunks of foam. I can't imagine these are saleable. I returned them immediately and lost $16 on shipping.”

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Posted 3 months ago

“Product is good but time it takes to deliver is absolutely unacceptable. Birthday surprise totally ruined. I will not shop with you again and I swore by your company in previous years. You don't care anymore Rate D.”

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Posted 3 months ago

“Horrible communication. They send you sales emails all day but you can’t send them an email to inquire about an order. They all come back as undeliverable, since they are an unmonitored email. Delivery sucks. After 4 weeks, still no product. Phone service sucks.”

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Posted 3 months ago

“the pillow is thin and lumpy, not at all like advertised”

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Posted 3 months ago

My Pillow is rated 1.6 based on 183 reviews