My Pillow Reviews

Name: My Pillow
Rating: 1.52

1.5 Rating 248 Reviews

9 %

of reviewers recommend My Pillow

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1.5

Based on 248 reviews

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Delivery Methods	Postal Service
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Communication Channels	Live Chat, Telephone

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My Pillow 1 star review on 23rd April 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the wrong pillows after waiting a month for them to get here one is fine the other had hardly no loft and was the wrong pillow very over priced and I’m very unhappy with the quality”

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Posted 8 months ago

“Bought one 15 years ago. Best pillow I ever had! Just got my new one.....HORRIBLE! Barely anything in it. DO NOT waste your money! A cheapy pillow ranks better than this.”

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Posted 8 months ago

“My Pillow 2.0 are awful. Followed all instructions and never fluffed up correctly. Kept thinking they would get better, but sadly no. Not enough fill in the firm and big chunks of uncomfortable fill in the extra firm. Not worth the price and do not recommend.”

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Posted 8 months ago

“My pillow wasn’t even half full. I washed it and dried it thinking it would help. It didn’t not happy at all. It is like sleeping with it in a ball just to have some softness. I am very dissatisfied”

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Posted 8 months ago

“Why would you sell sheets and not make pillow case not big enough for your pillow. Bought 3 sets all cases way too small. I don't get it. 🤔”

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Posted 8 months ago

“Garbage! Half filled and took a month to ship. They did send me a email at two weeks telling how the are "diligently" working to get it shipped. There must a total of 3 employees working there.”

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Posted 8 months ago

“Don’t buy mypillow. He never pays his employees. A horrible company.”

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Posted 8 months ago

“Why would it take 17 day to ship this is not exceptable .Do you make them to order i could live with 7 day but not 17.”

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Posted 8 months ago

“They didn't fluff up”

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Posted 8 months ago

“Do not waste your money on these pillows. Over a month to ship; absolutely no head support, your head sinks to the bottom of the pillow; very lumpy; the less expensive ones are exactly the same as the higher priced ones. These pillows are NOT the same as the original ones (which were excellent). Huge disappointment.”

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Posted 8 months ago

“I bought a MyPillow 15 years ago. Best pillow ever! I know over time, it is not as firm so I just took an older pillowcase and sewed it smaller to make the pillow firmer as suggested when I bought that first MyPillow. Now 15 years later and many other pillows I have invested in, I decided to order 3 more MyPillows. Still waiting for them to be shipped: that was 17 days ago and still waiting! Customer service sucks!!! 17 days and my pillows are still "processing"!!”

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Posted 8 months ago

“These are by far thethe worst pillows we have ever had at our B&B! Many complaints!”

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Posted 8 months ago

“Since my purchase 2 weeks ago, I’ve been receiving about 4-5 emails daily with all their specials. I have yet to even receive the product.”

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Posted 8 months ago

“Unfortunately, before purchasing I only read the reviews on their own website, which are overwhelmingly positive. If you go outside of the My Pillow website, the reviews on different sites are mixed or overwhelmingly negative, and now I understand why. We ordered three of these in three different firmness types and the less firm you go the worse they are. Especially the lowest loft. It literally feels like it's about half full of the weird little hundreds of individual foam squares that the pillow is made up of. Kind of like buying a bag of potato chips these days where the bags are literally only about halfway full or less! Anyway, every night before you lay down you have to fluff the pillow back up to recenter all of the odd little squares. If you don't, most of the time they're all squished out to the sides of the pillows, even on the firmer ones. Once you do that on the firmer ones they are pretty comfortable again, but the big problem is that all the odd little squares get pushed out to the sides during the night on most nights, depending on how restlessly you sleep. Would I buy them again? MAYBE for what we paid (about 20 bucks each, on sale), but more than that, NO way. I expected better because of how much these are hyped up in the promotions! On second thought, NO, I would NOT buy these again! The only real positive was supporting a fellow conservative in this divided US we live in these days.”

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Posted 8 months ago

“I ordered 100 dollars worth of pillows July 21. It's August 3 and I got an email telling me that my order hasn't been shipped yet and they will notify me when it does. Since I placed the order I have had no less than 4 emails a day telling me about deals and products that I should buy from them. I'm very disappointed. My wife ordered her new pillows from another company, they were half the price I paid and they took less than a week for her to receive them.”

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Posted 8 months ago

“Bought three pillows medium. They all suck they’re only partially filled. And then when you return them, you get $9.99 for processing.”

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Posted 8 months ago

“My Pillow never made me happy due to the headaches of sleeping on the Firm pillow. It has never gave me a good night's sleep. I feel Customer service never offered an alternative. Just a Lost in money.”

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Posted 8 months ago

“I hate to give them 1 star but unfortunately I can't give less. I ordered a pillow on June 15th and as of today July 30th I have not received it nor can I get a hold of them . They haven't acknowledged my emails and they do not answer the phones. I even filled out the form they have online but that didn't help either. My advice is not to waste your time with this company.”

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Posted 8 months ago

“I have a pillow from years ago that is great Just got my new one Flat, not enough filling It’s horrible Shame on you Mike!”

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Posted 8 months ago

“I had ordered a My Pillow quite a long time ago. It shipped relatively quickly and was the best pillow I've ever had. I ordered another early this month, and it's been 23 since my order and I still have not received it. I've called customer service twice. First call, we'll put a rush on your order. I called today, same response. I will say that the people I spoke to were very nice. The shipping issue needs to be seriously addressed. Maybe I'll get it by Christmas?”

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Posted 8 months ago

My Pillow is rated 1.5 based on 248 reviews