My Pillow Reviews

Name: My Pillow
Rating: 1.55

1.6 Rating 212 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.6

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Pillow never made me happy due to the headaches of sleeping on the Firm pillow. It has never gave me a good night's sleep. I feel Customer service never offered an alternative. Just a Lost in money.”

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Posted 1 month ago

“I hate to give them 1 star but unfortunately I can't give less. I ordered a pillow on June 15th and as of today July 30th I have not received it nor can I get a hold of them . They haven't acknowledged my emails and they do not answer the phones. I even filled out the form they have online but that didn't help either. My advice is not to waste your time with this company.”

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Posted 1 month ago

“I have a pillow from years ago that is great Just got my new one Flat, not enough filling It’s horrible Shame on you Mike!”

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Posted 1 month ago

“I had ordered a My Pillow quite a long time ago. It shipped relatively quickly and was the best pillow I've ever had. I ordered another early this month, and it's been 23 since my order and I still have not received it. I've called customer service twice. First call, we'll put a rush on your order. I called today, same response. I will say that the people I spoke to were very nice. The shipping issue needs to be seriously addressed. Maybe I'll get it by Christmas?”

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Posted 1 month ago

“I love my MyPillow pillows, towels and slippers. I want more! Especially the slippers.”

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Posted 1 month ago

“I ordered a pillow and the delivery went from 10-14 days to 14-17 days. I repeatedly called and they said twice that I would be put at the front of the line, that was last Monday. I called this afternoon because I had not heard from anyone since Monday and they told me that it just shipped!!! I called to cancel. Was never sent any correspondence that the order was shipped 10 minutes before I called? How does this company stay in business? Never again?”

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Posted 1 month ago

“They take my money and then they absolutely refused to send a product and/or contact me in any way. Absolutely, disgusting.”

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Posted 1 month ago

“I had one about 10 yrs ago. It was such a a good pillow. I ordered new ones a year ago, it is one of the worst pillows I have. It's flat, not much stuffing it seems. I am now having to search for a new pillow. I won't buy again. Don't know what you guys did to the pillows. Our whole family has them, very dissatisfied with them.”

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Posted 1 month ago

“Claimed it was "cool" but I found it no different than other foam pillows and when I spoke to customer service all she suggested was a cotton pillowcase. Didn't help at all. Also pillow is quite lumpy...”

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Posted 1 month ago

“Pillows aren't as good as they were. I have had the second my pillow and it's aweful”

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Posted 1 month ago

“I like the pillow for the fact it fluffs back up after you wash it , unfortunately it does lack stuffing it doesn't stay firm. Also just ordered the sheets , I am washing them before putting on the bed so I hope they are great but I have to say, It took 30 days for me to get the sheets”

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Posted 2 months ago

“I have an old, 7 year old my pillow and ordered a new one. I ordered an upgraded one at a higher cost and I'm warning anyone not to patronize this company. The new pillow is flat, with half the stuffing than the original. And lumpy! Mike Lindell is skimping on materials due to his financial troubles obviously. Very, very disappointed!”

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Posted 2 months ago

“Almost 3 weeks and sheets still haven’t shipped. Ridiculous.”

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Posted 2 months ago

“Not the same quality as in the past. Flat with no support. Returned it the next day.”

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Posted 2 months ago

“I ordered it through the My Pillow website, and it took more than a month to arrive at my home. The pillow is lumpy, and doesn’t keep my head and neck supported throughout the entire night. I’m a pretty active sleeper, so it changes shape constantly as I roll around. This pillow is not comfortable for me.”

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Posted 2 months ago

“It has been over 2 weeks and no delivery. In fact as of today they can't even give me a tracking. I pray that I am doing the right thing by waiting another week.”

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Posted 2 months ago

“Pillows are lumpy. Will never buy again. Lumpy pillows are the worst.”

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Posted 2 months ago

“Pillow was too lumpy for me.”

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Posted 2 months ago

“I’ve ordered 3 dog pillows, and other things in the past & never had any issues. 3 weeks ago I ordered one more dog pillow and as of the 3 weeks, it still hadn’t shipped, so I cancelled it. Probably won’t order from here again & it’s unfortunate because the dog pillows are made very well. Best to communicate thru email with this company as most people don’t have time to sit on hold forever waiting to talk to someone.”

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Posted 2 months ago

“I bought a pillow a few years ago and it gave me headaches and I threw it away never ordered again”

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Posted 2 months ago

My Pillow is rated 1.6 based on 212 reviews