My Pillow Reviews

Name: My Pillow
Rating: 1.52

1.5 Rating 254 Reviews

9 %

of reviewers recommend My Pillow

Company Reviews

Questions

Metrics

1.5

Based on 254 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat

Visit Website

Write Your review

Tell us how My Pillow made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It goes flat daily. The package said guaranteed not to go flat. I have to put it in the dryer every night before bed to fluff it back up but by the morning it's flat as a pancake. What a waste!!!”

Helpful Report

Posted 6 months ago

“Very unreliable company. I would not waste my time or money. The customer service is no help at all all. They do is re-read what's on the automated system and try to blow wind up your!!!”

Helpful Report

Posted 6 months ago

“Completely inferior product.Lumpy, undersized and overpriced.”

Helpful Report

Posted 6 months ago

“taking over 2 months for my order. this is crazy. i just want a pillow”

Helpful Report

Posted 6 months ago

“Bought a mattress from MyPillow (first mistake). Was told it would take up to 17 business days to ship (a lie, unlike Puffy who shipped within their promised 2 days). To follow-up on my order with MyPillow, I had to listen to Amazing Grace (not a bad song unless you hear it hundreds of times in a row) while waiting on hold for an average of 40 minutes, several times. The customer service people were completely unhelpful and some were very rude. I am aligned with Mike's politics and faith, but not his business practices and will not, unfortunately, ever buy from MyPillow again. We have bought many of his less pricey products over the years, but no more.”

Helpful Report

Posted 6 months ago

“Ordered 2 pillows and a mattress topper 23 days ago. They still haven't shipped. I called today and sat on hold for 30 minutes listening to a 1920s version of Amazing Grace play over and over again. The lady that answered said they couldn't give me an approximate time for shipping because they are custom made to order, but that it "may" ship some time next week. I am obviously not happy with that answer, so I tried asking more questions. She got an attitude with ME over the situation. When I said I didn't appreciate her attitude, she just raised her voice to talk over me with the same attitude. Try supporting a business by buying their overpriced merchandise, get terrible service, AND they have the nerve to have an attitude with the customer over it? Never again. Cancelled the order. By the sound of these reviews, I dodged a bullet by cancelling.”

Helpful Report

Posted 6 months ago

“It has been 25 days since I orderd two pillows and two sets of sheets. Love the pillows. My original set is 10+ years old and it was time to replace them. I placed my order on 10/16/25. Called today and the rep said they are woking on my order and will send me an email. She also advised me it has bee JUST 17 business days since I placed my order (within their guidelines). The only reason I didn't ask for a refund is because I LOVE the versatility of the pillows. I will not be ordering from My Pillow again. Should be interesting to see when I receive my order.”

Helpful Report

Posted 6 months ago

“Ordered two items from them, paid the smaller shipping , stated that this would cause shipping to be about 10 days(holy smoke), its now been 18 days. Called and found out they don't even know when they will be shipped, when asked why they have no idea. Cancelled the order. Sad to see this but they have no excuse for not shipping it.”

Helpful Report

Posted 7 months ago

“I bought 2my pillows from QVC about 10 years ago and absolutely loved them. Just ordered 2 from your website and am very disappointed in the quality compared to 10 years ago. I got a really good deal but I would have rather paid full price and get good quality. Will not be buying anymore or recommending them like I used to. Very sad!😞”

Helpful Report

Posted 7 months ago

“Ordered pillows October 7th for guest coming 25th. Today is 21st and still not shipped. Very unhappy with customer service cause they never answer phone. You just listen to Amazing Grace over and over”

Helpful Report

Posted 7 months ago

“This pillow sucks. It leads to NECK PAINS & NIGHTMARES..., literally horrible pains & horrible NIGHTMARES. My back is also in pain.”

Helpful Report

Posted 7 months ago

“If I could give it 0 I would have. I purchased pillows. I called the company to tell them how lumpy and terrible they were and they told me to put them in the dryer. I did and it helped them a little for about a few days that’s it. I would not recommend them as they are made with cut pieces of foam and are extremely uncomfortable. Plus took over 2 months to receive. Now I’d never buy any products of theirs.”

Helpful Report

Posted 7 months ago

“Be careful when you order from this company. When they offer you a free gift, you're actually buying a $50 subscription every month for an energy drink. I called customer service and was rudely told that it was in plain view to opt out of it.”

Helpful Report

Posted 7 months ago

“Purchased three for years we all been using my pillow. This September I received half filled pillows.i put them in the dryer like the man on the phone told me to, but still very loose and lumpy sent my granddaughter to college with 2 of them and still no good. Please Mike sending me some filler I will stuff them my self.. very disappointed, because we all love these pillows in my house! But this batch is terrible!”

Helpful Report

Posted 8 months ago

“Great pillow”

Helpful Report

Posted 8 months ago

“I have been waiting since September 16 for my pillow. They have my money and I still haven’t received it my purchase. I have complained several times and the answer we are gonna put in in priority mode. Very disappointed and I hope I receive my item and it’s better than the service.”

Helpful Report

Posted 8 months ago

“I ordered three pillows, received one. And have been over charged by a few hundred dollars! I called customer service and after explaining my situation, they left me on hold for over 20 minutes with no help! Do not buy from them, he clearly needs money!!”

Helpful Report

Posted 8 months ago

“The worst pillow ever.”

Helpful Report

Posted 8 months ago

“I invested on 4 my pillow and they were the worst pillows I have ever purchased. I will never recommend it to anyone. People please dont waste your time and money on thses pillows. Believe me when I say my old used pillows are better than these brand new ones I purchased. Ill probably donate them to a pet if they even care for it.”

Helpful Report

Posted 8 months ago

“Received the premium queen, my pillow after three weeks and messaging twice why not delivered. Pillow is lumpy when you lay at you can hear the foam crunch into your ears. The premium, my pillow queen look like a baby bed pillow had to pay $10 to ship to me and had to deduct $10 to send it back. Never again, no my pillow for me.”

Helpful Report

Posted 8 months ago

My Pillow is rated 1.5 based on 254 reviews