My Pillow Reviews

Name: My Pillow
Rating: 1.55

1.6 Rating 213 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

Questions

Metrics

1.6

Based on 213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At this moment I haven't received my pillows. It has been 15 days since I ordered them. What I don't understand is I live 3 hours from where they are supposedly made. If this is the case...why haven't I got my pillows? St. Cloud is not cross country. So I'm very disappointed.”

Helpful Report

Posted 6 months ago

“Atrocious customer service. It's been 21 business days still waiting for my order no ETA. Customer service says we'll email you back with the info... At this point I just want to cancel the order we'll see what happens.”

Helpful Report

Posted 6 months ago

“I needed new pillows and decided on My Pillow. What a mistake that was. They were half filled and bumpy to boot. They told me it was because they were low fill. No store I know of sells a product like that. It was a piece of material with half fill in it and not good fill either. I will NEVER buy anything from them again. They had the nerve to charge me a restocking fee on top of a lousy pillow. No one told me that would happen. What a way to run a business. No wonder stores dripped him.”

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Posted 6 months ago

“I bought 2 pillows several years ago & we loved them! I bought new ones and they are horrible! They don’t have anywhere near the amount of filling as the previous ones! I’m so disappointed!”

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Posted 6 months ago

“Loved my Pillows when I purchased years ago. Decided it was time to replace with new ones. WHAT A MISTAKE! New ones lacked fullness. Could feel the weight difference by picking up an old one and comparing it to new one. NO wonder Lindell is almost out of business.”

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Posted 6 months ago

“Bought three of the original my pillows and they're honestly amongst the worst purchase I've ever made. Gotta give to old Lindel though he is one hell of a hype man for his own product. Very uncomfortable pillows 😕”

Helpful Report

Posted 6 months ago

“Horrible product!! A few years ago they were great. Just got a new one, Not enough fill. Will return it. What a shame. I use to love this Pillow”

Helpful Report

Posted 6 months ago

“Horrible product. Basically no fill. Shame on Mike L. I'll write this office as a life lesson.”

Helpful Report

Posted 6 months ago

“Company refused to allow me to use my actual street address, and instead changed it to a road number that the post office did not recognize. Then after waiting almost two weeks for shipping, the post office received the package, and would not allow me to retrieve it even with a tracking number. Bad customer service all the way around. Was looking forward to new pillows, but will buy elsewhere now and in the future. Mypliiow, you have lost a customer.”

Helpful Report

Posted 6 months ago

“This is horrible we are still waiting our Oder over a month , we are good customers,and try support Mike .but this is absolutely unacceptable”

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Posted 6 months ago

“Your commercials are unwatchable!!! The channel is changed within 3 seconds when the same annoying mike lindell shows his face and sounds his voice! Doesn't he have grandkids or puppies to do his commercials??? Please stop!!!”

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Posted 6 months ago

“I had bought these pillows about 2 years ago and liked them. Just ordered 2 more and they are so flat, nothing like the other ones I bought. Won't make this purchase again.”

Helpful Report

Posted 6 months ago

“Total garbage”

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Posted 7 months ago

“Purchased 6 pillows. Fortunetly only opened one. Very thin cheap fabrics filled with about half the required amount of chopped foam. This is easily the worse product I have ever bought!”

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Posted 7 months ago

“I purchased two seets of sheets. Both sets had top sheets are were too small and two bottom sheets that were too big. I would not buy again or recommend.”

Helpful Report

Posted 7 months ago

“There lumpy and I useable very disappointed”

Helpful Report

Posted 7 months ago

“I have purchased several My Pillows in the past and was very pleased. I have traveled with them all over the country because I am never pleased with hotel pillows. I recently purchased two new pillows and was very disappointed. The filling didn’t even fill half of the cover. I am surprised that the quality has diminished to this extent. I will not be purchasing anymore more this company.”

Helpful Report

Posted 7 months ago

“I was excited to receive a MyPillow, body pillow, for Christmas. It was TOO big (I am 5' and it was almost as tall as me) - it was like having another person in the bed and SUPER lumpy. After sleeping on it two nights the pillow did not even hold its shape.. I was VERY DISAPPOINTED when I went to return it I was not only charged for shipping TO me... I was also charged the shipping BACK to them - for a total of $23.77. I find it interesting that I paid only $9.00 to ship it back and the shipping to me was approximately $15.00. I would suggest buying your pillows from an actual store so you know what you are getting.”

Helpful Report

Posted 7 months ago

“These pillows are so lumpy and they feel like they have little chunks of foam in them. They are not comfortable at all”

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Posted 7 months ago

“I really wanted to have a great experience with My Pillow. Unfortunately, my experience has been awful. I placed an order on December 27th and, today, January 22nd, the order has still not even shipped. When I called to cancel my order, they said they could not because shipping label was created on January 17th and they would be shipping out within 8-10 days. Please tell me why a company can't cancel an order when it won't ship for another 4-7 days? After reading some other reviews, I am convinced that this company is run very poorly. What a scam!”

Helpful Report

Posted 7 months ago

My Pillow is rated 1.6 based on 213 reviews