Myprotein Reviews

2.9 Rating 171 Reviews

46 %

of reviewers recommend Myprotein

2.9

Based on 171 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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About Myprotein:

Myprotein is a well known online supplement store in the UK offering a full range of high quality sports nutrition and protein supplements, also includes high quality whey protein, sports supplements and bodybuilding supplements which are all manufactured and delivered by us.

How quickly does Myprotein resolve customer queries?

Helpful Report

(1 week ago)

Greater than 59% of reviewers feedback is Myprotein takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

50.00%

Industry Average

“ I'm very unhappy with the customer service I've received from Myprotein. ”

- Marcus

“ After hundreds of calls to costumer service and nobody care, my last chance was thru message and I’ve spoken with: Sthabiso, Samkelisiwe and Callum no one help me to solve their mistake ( for me is a robbery) of charging the costumer 3 TIMES. ”

- Joao Goncalves

“ For 12+ years I have been a customer of Myprotein However, as they have grown, it has become evident that the quality of their service has drastically diminished. ”

- jiten19

Myprotein Reviews

Customer Service - Average