Hi Sue, I'm so sorry to hear about this! It is not typically what we expect from our labels, and we'd be happy to help. Please reach out to our care team at info@namebubbles.com.
Thank you for your feedback! While our labels are designed to be removable, they shouldn’t be failing so easily on their own. This isn’t the experience we’re used to hearing about, and it indicates that something may have gone wrong. Please keep an eye out for an email from our team shortly—we’re here to help!
Thank you for letting us know about this! That is not at all the feedback we typically receive, so it sounds like something went wrong here. Please look out for an email from our team shortly.
Hi Gigi,
Thank you for taking the time to leave us your feedback. Please keep an eye out for an email from info@NameBubbles.com - We look forward to speaking with you soon.
Hi Courtney,
Thank you for taking the time to leave us a review. I am so sorry to hear that the laundry labels are not working the way they should. Please keep an eye out from info@namebubbles.com for further instruction.
Talk soon!
Thank you for taking the time to bring this to our attention. This is not the feedback we are used to receiving, and I am so sorry to hear about your experience with our labels. Please look out for an email from info@namebubbles.com shortly for further assistance.
“I purchased your labels because of the Wirecutter review and your claim they are fine to put directly on fabric. I would have bought cheaper ones had I known that in fact these start peeling off after a few washes. Very disappointed.”
Thank you for taking the time to leave this review. I apologize for any confusion, but we specifically state that our tagless press-and-stick labels are not intended for direct-to-fabric application, and instead should be applied to the brand or size imprint. Regardless, I am sorry to hear about this issue! Please look out for an email from info@namebubbles.com so we can assist further!
“They are very cute and easy to apply, but unfortunately came off in the wash, and our baby clothes get washed very frequently. We are finding them at the bottom of our washing machine and stuck to other clothing.”
Hillary,
Thank you for taking the time to provide this feedback. I am so sorry to hear that the clothing labels did not hold up as expected. Please look out for an email from info@namebubbles.com for further assistance.
Best,
Emily
“So bummed the stickers are so cute but almost all of the clothing tags fell off after one wash and the shoe tags are already falling off a week into school! Definitely will not be recommending”
Hi Zoe,
Thank you for taking the time to leave us this feedback. I am so sorry to hear that the tagless clothing labels did not hold up as intended in this instance, but am happy to find that we resolved this for you by issuing a full refund. Please feel free to contact us directly at any point with additional questions, and note that our tagless labels are intended to be applied to the size or brand imprint found on tagless clothing and not directly to the fabric.
Best,
Emily
“I love name bubbles - we’ve been customers for years, but this order was different. The labels won’t stay on clothes - my washing machine is covered in the labels.”
Hi Sharone,
Thank you so much for taking the time to leave this feedback. I am sorry to hear this was your experience with our clothing labels - it is certainly not to be expected! Please look out for an email from info@namebubbles.com so we can make this right for you :)
Best,
Emily
“The colors are not as pretty as it used to be and the borders are smudged looking and not sharp enough. For the price the quality is no longer there.”
Hi Sarah,
Again I am so sorry to hear about this issue as it is certainly not to be expected. I have reached out to you separately via email and issued you a full refund. I apologize for the inconvenience this must have caused and respect and appreciate your feedback regarding our quality control processes. You will be receiving an updated confirmation email of a complimentary reshipment within the next 24 hours - and I look forward to hearing your feedback at that time.
Best,
Emily
Hi Julie,
I am so sorry to hear we sent you the wrong labels - please lookout for an email from our Customer Care team regarding your order!
Best,
Emily
“The name tags came off in the wash and clogged the dryer. Very fortunate we did not have a dryer fire.
The only benefit of these labels is they do stay on bottles and containers even through the dish-washer. They do not fade. However I will not be buying fabric stickers ever again.”
Hi Sarah,
Thank you so much for your feedback! I apologize this was your experience with the labels as it is certainly not to be expected! Please reach out to our customer care team at info@namebubbles.com and we will make this right for you.
“Dear Name Bubbles Customer Service
Disappointed that my order made on April 8, 2022 did not make it to its final destination.
I did however notify your team who promptly refunded my payment on May 11, 2022. I think that this is a one-off mishap and although disappointed would still order more.
Sincerely
Shelia Hendrickson”
Hi Shelia,
I am so sorry to hear that your labels did not arrive. Rarely there are factors outside of our control that will result in packages being lost or damaged by the carrier after leaving our facility, which is why we promptly refunded you when the issue was brought to our attention. I do appreciate your understanding and hope you will give us another chance.
Kathryn,
Sorry to hear about the problems you're having with the clothing labels! This is certainly not to be expected. Please email our customer service department at info@NameBubbles.com and we'll be happy to provide further assistance. Thank you.
-Name Bubbles Customer Service
Hi Maigan,
Sorry to hear about the problems you're having with the clothing labels. Please email our customer service department at info@NameBubbles.com and we'll be happy to provide further assistance. Thank you
-Name Bubbles Customer Service
“I waited a month to receive my labels. I had ordered one color labels and chose Tangerine because it seems much more vibrant and hence more visible when I label the items. I was very disappointed when I finally received my labels a month later. The print was so faint that it's barely visible. I ordered from this company 3 years ago and was happy with my order then so when it was time to get more labels, I went back to Name Bubbles, but sadly, it seems there was a change in management and quality. I now have to order more, but I'll order from different company and I'm mad that I spent $35 on something I'm going to throw out.”
“Terrible service. Ordered well over the advised shipping time and still not arrived. Emailed customer services days ago and still not reply. By the time I receive the order my child will have gone back to school and I will have to have bought more labels elsewhere. Don't bother with this company.”
