Natwest Reviews

1.6 Rating 455 Reviews
13 %
of reviewers recommend Natwest
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How quickly does Natwest resolve customer queries?
(2 weeks ago)
Greater than 60% of reviewers feedback is Natwest takes over a week to resolve customer queries.
(2 weeks ago)
C
64.10%
Industry Average
I personally received excellent service from Natwest in Romsey talk about going the extra mile ..Today I received the same in my local branch in Penarth could not of asked for more .nothing was to much trouble 10 out of 10 shame I never got the name to highlight them
- Andrew rose
Usually Great communication and service but still to solve my problem
- DAVID BRADLEY
Have been a customer over 40yrs, awfull service. I wanted to transfer money to my son,s account. They no longer do that I was told, I need online banking so I can do it myself ,I also need a i phone, and they would set it up for me to do myself. What do they do, if we are all doing it ourselves? I am 72 i don't want a computer or a i phone, thats why I have a bank !! Time to change banks.
- maz