neat Reviews

Name: neat
Address: Celixir House, Stratford Business and Technology Park, 15 Warwick Road, Stratford-upon-Avon, Warwickshire
Rating: 4.72

4.7 Rating 392 Reviews

94 %

of reviewers recommend neat

4.7

Based on 392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Gillie Davies

neat 5 star review on 17th September 2025

Julie Spence

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Neat bathroom cleaner for a while and love it so decided to try the washing up foam (so far so good!)”

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Posted 4 months ago

“Customer service is just awful. Cancelled both my subscriptions. Systems not set up to be customer friendly, make changes. Which is disappointing.”

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Posted 4 months ago

Hi Maria. We are really sorry you are unhappy with our level of customer care. Our warehouse team work very fast to ensure our customers get their orders quickly, so we are unable to guarantee order edits once an order has already been placed. We do try our best to make changes when we can. Apologies that we could not be of more help this time. We are very happy to process a return and refund for you. 💜

Posted 4 months ago

“Great products and quick delivery”

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Posted 4 months ago

“Very effective”

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Posted 4 months ago

“Great items in lovely scents that last. Great products and great ethical company”

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Posted 4 months ago

“Great company”

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Posted 4 months ago

“I've used Neat for years and I have tried others in the meantime but keep coming back because it just works. The refills are easy to do, the delivery is quick, and if something goes wrong the customer service is helpful.”

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Posted 4 months ago

“Meat is bar far and above the best plant based products on the market. I regularly get asked “what’s that lovely smell?” And the reply is alway- Neat!”

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Posted 4 months ago

“Amazing company Fantastic customer service”

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Posted 4 months ago

“Disappointed with body wash foam … very watery”

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Posted 4 months ago

“Lovely smelling products that work well”

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Posted 4 months ago

“great company; love the whole approach to cleaning.”

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Posted 4 months ago

“Used for a while now and very happy with the products especially the shower clean leaves the whole area gleaming”

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Posted 4 months ago

“Great products a good prices when offers are on”

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Posted 4 months ago

“Excellent company, great products, far better for the planet than mass produced cleaning chemicals”

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Posted 4 months ago

“Good cleaning products that reduce packaging and waste. Nice variety of scents. Good value for money as they last a while.”

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Posted 4 months ago

“Lovely smell excellent cleaning. Would highly recommend. New shower foam look great in my bathroom.”

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Posted 4 months ago

“Easy to order, plastic free packaging, good value for money, and great communication in the delivery phase. Order came quickly and as expected - which is perfect! Hassle free.”

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Posted 4 months ago

“Items delivered on time, well packaged.”

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Posted 4 months ago

“Excellent company”

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Posted 4 months ago

neat is rated 4.7 based on 392 reviews