neat Reviews

Name: neat
Address: Celixir House, Stratford Business and Technology Park, 15 Warwick Road, Stratford-upon-Avon, Warwickshire
Rating: 4.72

4.7 Rating 392 Reviews

94 %

of reviewers recommend neat

4.7

Based on 392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Gillie Davies

neat 5 star review on 17th September 2025

Julie Spence

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely great idea, love the variety of colours, it smells divine but makes my skin really dry. Unfortunately need give 3 stars, sorry”

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Posted 2 weeks ago

“Lovely products- shame about the ordering experience.”

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Posted 1 month ago

“If I’m honest I have been using Purdy and fig and I’m happy with it, I came across neat on social media and thought I’d give it a go and do a comparison, at the moment I haven’t been using neat long enough to say which I prefer, I do like the fragrance, so I’ll let you know in a couple of weeks, kind regards Shirley”

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Posted 2 months ago

“I love the products & hate the subscription packages.”

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Posted 2 months ago

“Disappointed with body wash foam … very watery”

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Posted 4 months ago

“Think you should be able to pick colour of silicone base or have a choice of colour in packaged”

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Posted 4 months ago

“I'm not very impressed to be honest, as they smell a bit artificial, also are very watery when made up!”

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Posted 4 months ago

“Im not convinced yet, Ive swapped these as a new alternative to a similar brand but im not sold just yet. Ill try them all before I decide”

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Posted 5 months ago

“I emailed you to ask how precisely to use the dish washing spray but had no reply Is one meant to spray every item of washing up?? Surely that would not last long.”

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Posted 5 months ago

Hi Kaye. Thanks for your review. It looks like a member of our team replied to your email yesterday at 2:35pm. Please check your spam folder if you do not see this. 💜

Posted 5 months ago

“The wholesale website is very difficult to navigate. After logging in as a wholesale account it shows you the whole Neat range. When the order is placed the wholesale discount isn’t always applied.”

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Posted 5 months ago

“Great design, very average products so far.”

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Posted 6 months ago

“They need to sort out the hand pump it lets the product down.”

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Posted 6 months ago

“As above :)”

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Posted 6 months ago

Hi Simon. Thanks for your review. We are really sorry to hear your feedback and can reassure you that this is unusual. We can't locate any correspondence from you using this review email address. Please email hello@neatclean.com and we'll get this resolved for you. 💜

Posted 6 months ago

“Only just received so not had chance to try!”

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Posted 7 months ago

neat is rated 4.7 based on 392 reviews