“There weren`t any flaws or problems with this broker, for this I give my respect for them.
What are good sides of this broker, for me:
1)MT5 CUSTOMIsized indicators
2)Social trading services
3) Fair spreads
But, there are still things that I wasn`t delighted about… They should increase the leverage for commodities, at least popular ones, gold and oil. I know how to trade these ones the best!”
Hello there Javier Gamez,
Thanks for sharing your thoughts!
We’re happy to hear that you’ve had a solid experience with Neotrades so far. Your feedback is much appreciated, especially about the customized MT5 indicators, social trading services, and fair spreads—those are some of the features we’re most proud of!
We also value your input regarding the leverage for commodities. We understand how important it is to have more flexibility with popular assets like gold and oil, and we’ll be sure to take your suggestion into consideration as we continue to improve our offerings.
We’re always striving to make the trading experience better, so your insights help us immensely. Thanks again for your support!
Kind regards,
Neotrades Team
“Perhaps they don't care that much about the educaiton, and it's not a good thing at all. But, they do care about providing good customer services, this actually matters more. Their copy trading is one of a kind, all is transparent and easy to use, you just need to choose the right provider, this is entirely on your analysis and maybe a bit of luck... Trading here has been a rollercoaster, but once I got the hang of trading stocks, it got much better, now I know If I make a mistake.
Still, education is important tho, and if you guys are watching this - please add some academy .”
Hello there Mon.isaak,
Thank you for your honest feedback!
We truly appreciate your insights. While we understand the importance of education and how it plays a crucial role in your trading journey, we’re glad to hear that you’ve had a positive experience with our customer service and copy trading platform. We agree that the right provider selection is key, and we're always striving to provide the tools and resources for traders to succeed.
We’ve noted your suggestion about adding an academy, and we’ll definitely take that into consideration as we continue to enhance our platform. Keep up the great work, and happy trading!
Kind regards,
Neotrades Team
“Neotrades is a Decent broker. My trades so far go through fine, and withdrawals are hassle-free, but spreads could be better. Not a bad broker overall.”
Hi, Trang Phuc.
Thank you for your honest feedback! 😊 We’re glad to hear that your trades are running smoothly with us, and that withdrawals have been hassle-free.
We understand that spreads are an important factor, and we continuously strive to optimize our trading conditions to provide the best experience for our traders.
If you ever have any questions or need assistance, feel free to reach out to our support team - we’re always here to help!
Kind regards,
Neotrades Team
“At first, I was like “Why did they set such a high deposit entry?”From one perspective, I understood that they cared about traders' risk, but from another, it wasn`t fair for beginner traders or for people who just want to test waters. It wasn`t a big issue for me to deposit the required amount, so I did so. Aside from this drawback, trading infrastructure is pretty decent here. The platform`s choice is limited to MT5 and their own webtrader, but it`s completely okay, I don`t prefer to switch, so it was suitable for me. If only they set the bar lower, more beginner-friendly it would be.”
Hello there Abel Alcocer,
Thank you for sharing your thoughts!
We completely understand your concern about the deposit entry requirement, and we appreciate your perspective on it. It's true that the higher deposit can feel limiting for beginner traders who just want to try things out. However, we're glad that the platform infrastructure and available options like MT5 and the webtrader worked well for you. We’re constantly considering ways to make the experience even more accessible for everyone, so your feedback is valuable.
We hope your trading journey continues to be a positive one! If you need any further support or have more suggestions, don’t hesitate to reach out!
Kind regards,
Neotrades Team
Hello Joshua Alonso,
Thank you for your feedback!
We're happy to hear that you’re enjoying the copy trading dashboard. Our goal is to make trading as seamless and efficient as possible. We appreciate your thoughts on the pricing of advanced accounts and will take them into consideration as we continue improving our offerings.
If you have any other suggestions or need assistance, feel free to reach out to our support team.
Kind regards,
Neotrades Team
“Neotrades provides a solid trading environment with a user-friendly interface and decent execution speeds. The platform offers various tools to support trading, making it easier to analyze the market. While spreads are competitive, I’d like to see more transparency in certain areas. Overall, my experience has been smooth, and it's a good choice for traders looking for a balanced platform. I would like to see more and I am so looking forward to that.”
Hello there Fakhr al Din,
Thank you for taking the time to share your feedback with us.
We’re thrilled to hear that you find the Neotrades platform easy to use and that our support team has been fast and friendly - this is exactly the experience we strive to provide for all our users.
At the same time, we are sorry that you have ran into some minor issues with our execution speed. We understand how critical this aspect is for traders, and we’re constantly working on optimizing our systems to ensure faster and more reliable execution.
If you have any further concerns or suggestions, please don’t hesitate to reach out to us.
Kind regards,
Neotrades Team
“This is a well-balanced brokerage platform.
Not only solid trading terms for independent trading are offered, but this is an excellent platform for social trading, too… Its copy trading platform is decent; there are plenty of traders already signed up and offering service to other traders, but also investment in a PAMM account is available, which is getting more popular lately if I am not mistaken, and it is still not very common to find brokers who have integrated this offer into their services.
So, Neotrades can provide a solid XP for a wide range of traders…”
Hello there SuMubarak,
Thank you for sharing your thoughts!
We're thrilled to hear that you're enjoying the diverse offerings that Neotrades provides. Our aim is to offer flexible trading solutions, whether you're an independent trader or someone who enjoys social trading, and we're glad to see our copy trading platform and PAMM accounts are resonating with you. We are committed to providing a balanced experience and continually improving our services to meet the needs of traders at all levels.
If you have any further feedback or suggestions, please don’t hesitate to reach out!
Kind regards,
Neotrades Team
“If you are planning on trading seriously and searching for a broker then this is the place, because the entry capital is abit high.
But, this is not a problem because if you are profiable in the long run, this would be worth it, but you should always practise and get better...They got demo as well for those who wanna try the services first, I switched from demo to advanced.”
Hello there, Guiomar Orduno.
Thank you for taking the time to share your thoughts on our trading conditions and accounts.
We understand that trading is associated with risks, and there are many traders who have misconceptions about the industry. Therefore, we made it our first priority to protect traders from unnecessary risks often associated with using the whole deposits, contributing to the platforms' minimum lot requirement.
Since not every trader is ready to start trading immediately or apply a new trading strategy, we provide demo trading accounts with identical trading environments for testing traders' strengths and methods with the help of virtual funds.
If you have any questions or need assistance, please don't hesitate to reach out to the customer support team.
Kind regards,
Neotrades Team
“The trading application is great and works well, the platform is quite advanced and the same as the tools but they aren’t complicated to use. I would say a feature that has kept me here is the fast withdrawals but for other features, everything works normally.”
Hi, Nawfal F.
Thank you for your feedback!
We're glad to hear that you find our trading application advanced yet easy to use. Fast and reliable withdrawals are a priority for us, and we’re happy that this has contributed to your positive experience.
We’re always working to enhance our platform further, so if you have any suggestions or need assistance, feel free to reach out to our support team. Happy trading! 🚀
Kind regards,
Neotrades Team
“What I like:
- platform (mt5)
- insights (*)
- asset selection.
I put a (*) star on insights because the quality of the photos is sometimes dreadful, this iss omething to fix!”
Hello, G. Olivas.
We appreciate you taking the time to provide valuable feedback about trading with us.
Knowing the traders' opinions is essential for us to further develop as trading services providers.
It's our top priority to equip traders with suitable and convenient trading conditions that include top-notch platforms, sufficient instrument selection and robust analytical materials. We understand that the success of our traders depends, to a certain extent, on properly conducted market analysis, which is achieved by integrating the most advanced trading software, such as the Metatrader5 trading platform and Trading Central's in-depth technical data.
As for the picture quality of those market insights, it can sometimes be different on various devices; therefore, the high resolution cannot be displayed.
If you need any further assistance, please don't hesitate to reach out for our customer support.
Kind regards,
Neotrades Team
“Lets you trade with confidence but you won’t find a proprietary app here. Only mT5! Which is the only software option in the entire line. But again, if you use analytical insights provided by the broker in combination with the excellent trading terms (modetare leverage, abundance of tools), you WIll find yourself in a very good position and it’s only up to your skills how to use it.”
Hello there C. Escalera,
Thanks for sharing your thoughts!
It's great to hear that the trading terms and tools are working well for you. We understand that some traders prefer a proprietary app, but we’ve chosen MT5 for its reliability, advanced features, and flexibility. By combining it with the insightful analysis and solid trading conditions we offer, we believe it provides a strong foundation for traders at all levels. Ultimately, as you pointed out, it's all about leveraging your skills to make the most of it.
Keep up the great work, and let us know if you have any more feedback!
Kind regards,
Neotrades Team
“Neotrades offers decent trading conditions with a smooth platform and reasonable spreads. some of the highlight features for me are;
-Execution speed is fine, but occasional slippage happens.
-Support is responsive
-Deposits are easy, though withdrawals may take time.
I am not mad because I think Neotrades are acutally trying in terms of services, Overall, it’s a good broker, but a few improvements would make it even better.”
Hi, lucas pichardo!
Thank you for sharing your experience with Neotrades.
We're glad to hear you appreciate our smooth platform, responsive support, and easy deposit process. We also value your feedback on our execution and withdrawal times, as we’re continuously working to improve those areas. If you have any further suggestions or need assistance, please don't hesitate to reach out!
Your input is valuable to us, and we appreciate your trust.
Kind regards,
Neotrades Team
“This broker could impress me… Believe it`s hard to accomplish this task😁😅 Market that they offered to trade, were as usual, as unique. Pretty good selection of usual forex and crypto pairs, so nothing to tell about here, really, but as for stocks and IPO trading, this is the whole new asset. I feel like Warren Buffett, who approves those new IPO companies with his powerful hand, whether it`s worth investing in or not. Indeed, I was surprised to see this opportunity. About things that didn`t impress me, platform has a little bit struggles with its its interface, not beauty queen, TBH😅”
Hello E. Gonsalez,
Thank you for your feedback! Glad our range of markets, especially stocks and IPO trading, caught your attention. Providing diverse investment opportunities is something we take pride in!
We appreciate your thoughts on the platform’s interface as well. While functionality is our top priority, we’re always working on improving the user experience. Your input helps us refine and enhance our services.
If you have any questions or further suggestions, feel free to contact us!
Kind regards,
Neotrades Team
“Honestly, Neotrades has a decent platform, and execution speed is fine. Deposits were smooth, and withdrawals were processed within the stated timeframe.
However, I think their spreads could be a bit more competitive. Support was responsive when I had questions, which is always a plus.
Overall, a good option for trading, but there’s room for improvement.If they fixed all these areas the platform will be an A plus.”
Hello there Rafael Gallardo,
Thank you for your positive feedback!
Glad to hear you’re having a solid experience with Neotrades. We always strive to provide a smooth trading environment, from fast execution to seamless deposits and withdrawals. Your feedback on spreads is valuable, and we’re continuously working on making our conditions even more competitive. It’s also great to know our support team was responsive—that’s exactly what we aim for!
We appreciate your insights and will keep improving to make Neotrades an even better place to trade!
Kind regards,
Neotrades Team
“Well sadly I can't be in Dubai right now, but nonetheless, I can trade their stocks LOL😂 Well those are pretty nice in Neotrades, and they do provide some good conditions for trading stocks, and the leveareg is actually adequate (1:20). Anything more than this would be too risky, so they chose a pretty balanced but still profitable model in here. The insights are there, but the quality of the picture is not that high. It's a strange situation with insights because actually the insights as forecasts are pretty accurate at times, but the pic quality is a little low so it's not always visible.”
Hello Aaron D,
Thank you for your feedback!
That’s the beauty of trading—you can access global markets from anywhere! We’re glad you’re enjoying stock trading with NeoTrades and that our 1:20 leverage feels like the right balance between risk and profitability.
While we’re happy to hear that the forecasts are accurate, we’ll definitely take note of the image quality issue and work on improving visibility.
Your input helps us enhance the experience for all traders, feel free to reach out to us if you ever need assistance or have suggestions!
Kind regards,
Neotrades Team
“A polished metatrader5 platform with low number of glitches. I like it and it allows for accurate price view. It is better to have access to one platform which is perfected than to 2-3 apps that are glitchy
This broker is more for an investment perspective with professional tools, such as shares, rather than for short-term speculative gains. It’s great but it is about higher deposit reqyurements.”
Hello Guiomar Torno,
Thank you for taking the time to share your feedback about your experience with Neotrades
At Neotrades, we are committed to providing the best possible trading platform, so we’re glad to know that you’ve found it to be stable and accurate. Ensuring a seamless trading experience are key priorities for us, and your satisfaction is a testament to our efforts.
We also appreciate your observation about Neotrades being more suited for an investment - focused approach with professional tools, such as shares. Our platform is designed to cater to traders who value long-term investment opportunities and advanced trading instruments.
If you have any further suggestions or need assistance, please don’t hesitate to reach out.
Kind regards,
Neotrades Team
“My experience with Neotrades is mixed. It is very user friendly and provides multiple prospects for investing in different sorts of securities. However, the withdrawal process is kind of stressfull
Although I got paid in the end thank goodness. But they have amazing tools here”
Hello R Atencio,
Thank you for sharing your experience! We’re glad to hear you find Neotrades user-friendly and enjoy the variety of investment tools we offer.
We’re sorry to hear the withdrawal process was stressful for you. While it’s great to know everything worked out, we’ll continue improving to make the process smoother for all our users.
Let us know if there’s anything we can assist with, please!
Kind regards,
Neotrades Team
