“The trading application is great and works well, the platform is quite advanced and the same as the tools but they aren’t complicated to use. I would say a feature that has kept me here is the fast withdrawals but for other features, everything works normally.”
Hi, Nawfal F.
Thank you for your feedback!
We're glad to hear that you find our trading application advanced yet easy to use. Fast and reliable withdrawals are a priority for us, and we’re happy that this has contributed to your positive experience.
We’re always working to enhance our platform further, so if you have any suggestions or need assistance, feel free to reach out to our support team. Happy trading! 🚀
Kind regards,
Neotrades Team
“What I like:
- platform (mt5)
- insights (*)
- asset selection.
I put a (*) star on insights because the quality of the photos is sometimes dreadful, this iss omething to fix!”
Hello, G. Olivas.
We appreciate you taking the time to provide valuable feedback about trading with us.
Knowing the traders' opinions is essential for us to further develop as trading services providers.
It's our top priority to equip traders with suitable and convenient trading conditions that include top-notch platforms, sufficient instrument selection and robust analytical materials. We understand that the success of our traders depends, to a certain extent, on properly conducted market analysis, which is achieved by integrating the most advanced trading software, such as the Metatrader5 trading platform and Trading Central's in-depth technical data.
As for the picture quality of those market insights, it can sometimes be different on various devices; therefore, the high resolution cannot be displayed.
If you need any further assistance, please don't hesitate to reach out for our customer support.
Kind regards,
Neotrades Team
“Lets you trade with confidence but you won’t find a proprietary app here. Only mT5! Which is the only software option in the entire line. But again, if you use analytical insights provided by the broker in combination with the excellent trading terms (modetare leverage, abundance of tools), you WIll find yourself in a very good position and it’s only up to your skills how to use it.”
Hello there C. Escalera,
Thanks for sharing your thoughts!
It's great to hear that the trading terms and tools are working well for you. We understand that some traders prefer a proprietary app, but we’ve chosen MT5 for its reliability, advanced features, and flexibility. By combining it with the insightful analysis and solid trading conditions we offer, we believe it provides a strong foundation for traders at all levels. Ultimately, as you pointed out, it's all about leveraging your skills to make the most of it.
Keep up the great work, and let us know if you have any more feedback!
Kind regards,
Neotrades Team
“Neotrades offers decent trading conditions with a smooth platform and reasonable spreads. some of the highlight features for me are;
-Execution speed is fine, but occasional slippage happens.
-Support is responsive
-Deposits are easy, though withdrawals may take time.
I am not mad because I think Neotrades are acutally trying in terms of services, Overall, it’s a good broker, but a few improvements would make it even better.”
Hi, lucas pichardo!
Thank you for sharing your experience with Neotrades.
We're glad to hear you appreciate our smooth platform, responsive support, and easy deposit process. We also value your feedback on our execution and withdrawal times, as we’re continuously working to improve those areas. If you have any further suggestions or need assistance, please don't hesitate to reach out!
Your input is valuable to us, and we appreciate your trust.
Kind regards,
Neotrades Team
“This broker could impress me… Believe it`s hard to accomplish this task😁😅 Market that they offered to trade, were as usual, as unique. Pretty good selection of usual forex and crypto pairs, so nothing to tell about here, really, but as for stocks and IPO trading, this is the whole new asset. I feel like Warren Buffett, who approves those new IPO companies with his powerful hand, whether it`s worth investing in or not. Indeed, I was surprised to see this opportunity. About things that didn`t impress me, platform has a little bit struggles with its its interface, not beauty queen, TBH😅”
Hello E. Gonsalez,
Thank you for your feedback! Glad our range of markets, especially stocks and IPO trading, caught your attention. Providing diverse investment opportunities is something we take pride in!
We appreciate your thoughts on the platform’s interface as well. While functionality is our top priority, we’re always working on improving the user experience. Your input helps us refine and enhance our services.
If you have any questions or further suggestions, feel free to contact us!
Kind regards,
Neotrades Team
“Honestly, Neotrades has a decent platform, and execution speed is fine. Deposits were smooth, and withdrawals were processed within the stated timeframe.
However, I think their spreads could be a bit more competitive. Support was responsive when I had questions, which is always a plus.
Overall, a good option for trading, but there’s room for improvement.If they fixed all these areas the platform will be an A plus.”
Hello there Rafael Gallardo,
Thank you for your positive feedback!
Glad to hear you’re having a solid experience with Neotrades. We always strive to provide a smooth trading environment, from fast execution to seamless deposits and withdrawals. Your feedback on spreads is valuable, and we’re continuously working on making our conditions even more competitive. It’s also great to know our support team was responsive—that’s exactly what we aim for!
We appreciate your insights and will keep improving to make Neotrades an even better place to trade!
Kind regards,
Neotrades Team
“Well sadly I can't be in Dubai right now, but nonetheless, I can trade their stocks LOL😂 Well those are pretty nice in Neotrades, and they do provide some good conditions for trading stocks, and the leveareg is actually adequate (1:20). Anything more than this would be too risky, so they chose a pretty balanced but still profitable model in here. The insights are there, but the quality of the picture is not that high. It's a strange situation with insights because actually the insights as forecasts are pretty accurate at times, but the pic quality is a little low so it's not always visible.”
Hello Aaron D,
Thank you for your feedback!
That’s the beauty of trading—you can access global markets from anywhere! We’re glad you’re enjoying stock trading with NeoTrades and that our 1:20 leverage feels like the right balance between risk and profitability.
While we’re happy to hear that the forecasts are accurate, we’ll definitely take note of the image quality issue and work on improving visibility.
Your input helps us enhance the experience for all traders, feel free to reach out to us if you ever need assistance or have suggestions!
Kind regards,
Neotrades Team
“A polished metatrader5 platform with low number of glitches. I like it and it allows for accurate price view. It is better to have access to one platform which is perfected than to 2-3 apps that are glitchy
This broker is more for an investment perspective with professional tools, such as shares, rather than for short-term speculative gains. It’s great but it is about higher deposit reqyurements.”
Hello Guiomar Torno,
Thank you for taking the time to share your feedback about your experience with Neotrades
At Neotrades, we are committed to providing the best possible trading platform, so we’re glad to know that you’ve found it to be stable and accurate. Ensuring a seamless trading experience are key priorities for us, and your satisfaction is a testament to our efforts.
We also appreciate your observation about Neotrades being more suited for an investment - focused approach with professional tools, such as shares. Our platform is designed to cater to traders who value long-term investment opportunities and advanced trading instruments.
If you have any further suggestions or need assistance, please don’t hesitate to reach out.
Kind regards,
Neotrades Team
“My experience with Neotrades is mixed. It is very user friendly and provides multiple prospects for investing in different sorts of securities. However, the withdrawal process is kind of stressfull
Although I got paid in the end thank goodness. But they have amazing tools here”
Hello R Atencio,
Thank you for sharing your experience! We’re glad to hear you find Neotrades user-friendly and enjoy the variety of investment tools we offer.
We’re sorry to hear the withdrawal process was stressful for you. While it’s great to know everything worked out, we’ll continue improving to make the process smoother for all our users.
Let us know if there’s anything we can assist with, please!
Kind regards,
Neotrades Team
“When you actually think about what trader might need, it would mostly be the good platform, trading conditions and support.
Neotrades has it all, their customer support is actually super nice, always ready to help and on the line😉 Moreover, they provide good leverage, as well as MT5 as the trading plarform, it has all the features one might require.
For improvement, I am not critising, but just proposing a sugestion. I'd like to see Neotrades involve in more educational activities, like increasing the edu. resources, adding versatility as videos or many Live TV.”
Hello Ezequiel,
Thank you for sharing these kind words about Neotrades.
It's our pleasure to hear that you are enjoying the services and conditions that we provide. We are indeed trying to provide the best services to our clients, including high leverage and asset versatility.
We are also delighted to hear that our support team has assisted you well, they are working hard to provide the best possible client services.
We also value your input on our educational materials and are happy to receive any suggestions that might help us grow. Should you have any more suggestions or questions, please feel free to reach out!
Kind regards,
Neotrades Team
“Neotrades is a fairly good platform. They have a strong focus on social trading, which is quite popular lately. So, this can be an excellent destination for pro traders who want to earn extra just by letting others copy their trades, or for new traders who are willing to earn while still learning to trade independently.
Btw, PAMM accounts are available, too and the terms are solid 👍”
Hello Oscar Lorenzo,
Thank you for your feedback! We’re pleased to hear you find value in our platform’s focus on social trading and PAMM accounts. It’s great to know these features are meeting the needs of both seasoned and new traders.
If you have any questions or need further assistance, feel free to reach out.
Kind regards,
Neotrades Team
“After an unsuccessful attempt to resolve some extra charges, my account was suspended, causing me to lose access to around $75,000 (my initial deposit).
Luckily, a friend recommended (Benito Gabriel ), and their team managed to recover not only my original investment but also the profits and bonuses I had earned, preventing a potentially devastating financial loss.
𝐄𝐦𝐚𝐢𝐥 —𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦
𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”
“It seems pamm accounts have become more popular in the trading community and it’s really hard to find a broker that would offer those services to customers. Anyway, after a while I found the neotrades broker and decided to open a pamm account immediately. Being honest, the verification process is not simple and they require a lot of documents to become a manager. I know it’s their job but anyway😅”
Hello there Daniel Rivera,
We are deeply grateful to you for sharing your sincere review of our company. Your feedback is incredibly valuable to us and helps us improve our services for you and all our customers.
We are glad to know that you took advantage of our PAMM account services! We understand your concerns about the verification process when opening a PAMM account. Our AML (Anti-Money Laundering) and KYC (Know Your Customer) policies, which are industry-standard, require us to check the full documentation of our customers to provide you with a high-security level of your funds. We hope you will all bear with it!
If you have any concerns or suggestions, please do not hesitate to reach out to our dedicated customer service team. We are always here to assist you with any issues as much as possible!
Kind regards,
Neotrades Team
“TRADING WITH THIS BROKER HAS BEEN GREAT AND I'LL SAY FROM THE BEGINNING IT WAS ONE OF THE MOST SIMPLEST THINGS I DID WHICH WAS REALLY COOL. THE REGISTRATION AND VERIFICATION PROCESS DID NOT TAKE ANY MUCH TIME AND THE SECURITY IS TOP NOTCH.
THE DEMO ACCOUNT IS PERFECT FOR PRACTICING STRATEGIES AND ALSO FOR TRAINING AND GAINING CONFIDENCE ABOUT TRADING LIVE. ITS A RISK FREE WAY OF GETTING AROUND THE BROKER AND KNOWING THE PLATFORM IN AND OUT. I HIGHLY RECOMMEND STARTING WITH THE DEMO VERSION.”
Hi there Mateo P.,
Thank you very much for taking the time to share your sincere feedback about our company!
It’s a pleasure to know you are satisfied with the trading experience staying with us! Indeed the registration process doesn’t take much time and the security is top-notch since our company always strives to provide the best possible customer service to every one of our customers. Your feedback is a testament to our commitments and indicates our company is moving in the right direction. Rest assured that we will keep sticking to high standards, ensuring your trading experience is secure and exceeding your expectations!
If you have any questions or concerns, you can always reach out to the technical support team whenever you need! We are always here to help you with any issues you may have!
Kind regards,
Neotrades Team
“Trading with this broker was safe and comfortable, on these features, I paid attention mostly, during my one year experience with them. Since I prefer trading shares long-term, this broker was very suitable for my trading strategy with rich variety of companies shares, good integration of analytical tools and MT5 trading platform, which support these assets and have no problems with quotes. Even the high initial deposit, was beneficial, because shares required larger capital for stable return in long run. There were minor drawbacks, of course, but they did`nt interfere my trading flow😎”
Hello Apólito Montés,
Thank you for sharing your experience. We’re glad our platform suited your long-term trading strategy and that you appreciated the variety of shares, analytical tools, and MT5 integration.
Your feedback is valuable, and we’re always here to assist!
Kind regards,
Neotrades Team
“Nothing can be better than a cup of coffee and the trading terminal metatrader5 opened with the most promising contract. I usually regard the most promising contract as the one which is described by the “TRADE IDEAS” section of neotrades. Neotrades offers only three account types and I personally feel that they need to become more flexible with account types ! for example MICRO acc could be a great addition to this line.”
Hello there Emilio G,
Thank you very much for taking the time to share your sincere feedback of our company! Your insights are invaluable and help us to improve our services. Please rest assured that your feedback is important to us and we take it seriously.
It’s a pleasure to know you enjoy your trading experience using our trade ideas and hope this feature helps you make profits step by step. Your remark about trading accounts will be taken into consideration. Our company is deeply committed to providing high quality products and services to our customers, ensuring everyone can reach their full potential to achieve trading success staying with us!
If you have any questions or suggestions, please feel free to contact the technical support team at any time you wish! Our dedicated support team is always ready to help you with any issues you may have!
Kind regards,
Neotrades Team
“their platform was unusual to use at first but after some time i managed to understand exactly how it works.
It’s better than previous platforms I have used before, I would say more cutting-edge! 😁”
Hello there, Sebastian.
We appreciate your valuable feedback about using our platform.
It`s our primary goal to equip our traders with all the necessary tools and conditions to make their trading experience more convenient and complete. To ensure our platform is modern and advanced, we try to keep up with the market pace and opinions, providing the most popular and up-to-date trading platforms, such as Metatrader5. This platform has already gained acknowledgement from traders; no matter what market expertise they have, anyone can enjoy its wide variety of tools and user-friendly interface.
If you have any questions or suggestions, don`t hesitate to reach our customer support.
Kind regards,
Neotrades Team
“Risk strategy has become my focus when I decided to switch to trading as a side business. So, in this type of paradigm, you no longer pursu a high leverage. The moderate leverage. Up to 1:400 is what Neotrades sets on all types of its accounts and that’s for a reason. I think though that introducing some cent or micro accounts could be nice.”
Hi there E Gamez,
Thank you for sharing your thoughtful perspective!
At Neotrades, we truly appreciate when our traders take a strategic and cautious approach to their trading journeys, as you have by prioritizing risk management. Offering a moderate leverage of up to 1:400 on all account types is indeed part of our commitment to promoting responsible trading.
Your suggestion about introducing cent or micro accounts is an interesting one, and we value such feedback from our clients. While we currently focus on maintaining a standard structure to ensure consistency and reliability across all accounts, your input will be shared with our development team for consideration as we strive to enhance our offerings further.
Please don’t hesitate to reach out if you have more insights or suggestions!
Kind regards,
Neotrades Team
