“Switched to Neotrades after back-to-back bad calls with two other platforms. Was ready to give up honestly. This one finally didn’t mess with my head. Trades went through, deposits didn’t bounce, and I finally had a week that didn’t stress me out unnecessarily”
Hello there Aritz C.,
Thank you so much for sharing your experience!
We’re truly happy to hear that Neotrades could provide the stability and reliability you were looking for after those frustrating experiences elsewhere. It means a lot to us that you’re feeling more confident and less stressed with your trading. Our goal is to keep things smooth so you can focus on your strategies without unnecessary worries.
If there’s anything you ever need or want to explore further, don’t hesitate to reach out!
Kind regards,
Neotrades Team
Hello Garica,
We appreciate your effort in leaving positive feedback with us! It truly warms our hearts to see our traders satisfied with our services. It gives us that extra boost of motivation to keep cherishing you even more 😇
We are absolutely delighted to hear that you think our services are excellent! Indeed, our support team is quick to respond, we offer fast withdrawals through any method you choose, our platform runs smoothly with charts that work seamlessly, and we have a great mobile application. And that is just the tip of the iceberg! We take pride in providing a top-notch experience for our traders, and we have put in a lot of effort to ensure that every aspect of our service is high quality so you can truly enjoy it.
Please feel free to reach out to our support team members if you have any questions or need assistance. We are here to make your trading experience more convenient and beneficial!
Kind regards,
Neotrades Team
Hello Lic. Juan,
It's terrific to hear that your experience with us has been fast, smooth, and efficient - precisely what we strive for. Our team is dedicated to delivering a high-performance platform that helps traders like you confidently maximize opportunities.
It’s great to know that your initial expectations were exceeded, and we’re excited to continue supporting your trading journey. Our team is always here if you ever need assistance or want to explore more advanced features.
Kind regards,
Neotrades Team
“You log in, click on your trade asset, and execution is clean. Interface🖥️ is simple – no clutter or flashy ads. Spread and fees feel average, nothing wild going on with the pricing. Occasionally things stall for a sec, but overall it works fine. Customer support answered my few questions okay. Not a game‑changer but solid. I am looking to diversify my portfolio so I have dabbled in a lot of assets from forex pairs to commodities and metals, I have a knack for trading metals and i find the conditions really nice”
Helllo Pelayo Mayonga,
Thank you very much for your honest and detailed feedback about your trading experience with us.
We’re happy that your trading ran smoothly and that you could diversify your portfolio at Neotrades. It’s our top priority to provide traders with accessible fees and quality services. We believe the less complicated and convenient platform brings more focus into the trading process, simultaneously improving ultimate results. From our side, we made an effort to simplify major features, such as faster access to the platform and instant order executions.
Feel free to contact us if you have any questions or suggestions.
Kind regards,
Neotrades Team
“It was unusual to trade on their terminal at first, it was my first experience to trade on it. The user interface is intuitive and it was easy to navigate around there unlike when I was trading on MT4 and MT5 terminals. In any event, I adjusted to the terminal’s functions and shoulda say it’s definitely a good choice for trading.”
Hello C. Borrero,
Thank you for taking the time to share your experience with us! It truly means a lot to receive such a wonderful review from our traders - it really motivates us to keep pushing forward.
We are thrilled to hear that you found our trading platform easy to use. We understand how crucial it is to create the best possible trading environment since traders spend a significant amount of time on the platform, making trades, analyzing charts, and so much more. That is why our team has put in a lot of effort to ensure the platform is not only unique but also incredibly useful. You will find a wide range of assets, trading tools, and instant execution - all designed to enhance your trading experience. Plus, we have integrated TradingView charts to help you with your technical analysis.
Should you have any questions or suggestions, do not hesitate to contact our support team. They would be glad to help you!
Kind regards,
Neotrades Team
Hello Jorge Perez,
Thank you so much for taking the time to share your thoughts about your experience with us.
We’re glad you didn’t spend too much time on the registration and verification processes. We tried to make them less complicated by minimizing the amount of paperwork and maintaining only essentials, such as uploading documents and proof of address. These are necessary steps as a part of the KYC policy that we follow to protect our clients. The seamless work of our trading platform is a top priority for us.
Feel free to reach out if you require any help.
Kind regards,
Neotrades Team
“When they update their site, really... I misssed some info, not favourable for them:
1) Min deposit is lower, starting from 100
2) Webtrader, as an alternatvie to MT with cool analytics
3) Crypto available
No need to disguese platform is fine...”
Dear Samuel Caballero,
Thank you for sharing your genuine feedback—we appreciate you taking the time to highlight both what's working well and where we can improve our services.
We're glad that you're enjoying our web platform and the range of available instruments, including crypto. And hearing that you're finding value in integrated analytics is fantastic!
Regarding the points you mentioned about the website, we understand how important clarity and up-to-date information are, and your input is both helpful and noted. We're continuously working to enhance the way we communicate our features and services, and feedback like yours plays a key role in that process.
Thanks again for your insight and for being part of the Neotrades community. Please feel free to reach out to us if you would like to share more suggestions or have any questions!
Kind regards,
Neotrades Team
Hello Marcio Blanco,
Many thanks for your positive feedback!
We're glad to hear that your trading experience with our platform has been smooth so far. A solid start is always encouraging, and we're here to ensure it only gets better from here. If you ever have any questions or need assistance, our team is always ready to help.
Wishing you continued success in your trading journey!
Kind regards,
Neotrades Team
“Honestly sometimes it can be a hassle to get to them but I hardly do that or once in a blue moon because their platform and system works well that I really don’t need the support staff but when it comes to support tools like the analytical tools and daily market conditions, it just works perfectly which is very helpful for me.
It’s also a nice place for beginners because there is the demo account which helps to practice and other incentives!”
Hey there Vidal Baresi,
Many thanks for sharing your thoughts on our support services and analytical tools!
The fact that you enjoyed using the tools provided by our platform, reading the educational market research insights, and found them useful for beginners means a lot to us. Making Neotrades accessible to all types of traders and empowering them with the industry-leading features are all points that we’re thinking about deeply.
Understanding the details of your experience with our support team is vitally important for us. Your comments will not be left unnoticed!
Kind regards,
Neotrades Team
Hello Pedro Granado,
Thank you for your positive feedback on our trading conditions!
We understand how crucial it is to provide the best trading experience for our users. Therefore, we made sure to minimise all of the fees and maximise your profits! It is always great to hear that our traders value our efforts😊
Kindly note that the minimum deposit is only $100! There seems to be some confusion out there suggesting it is $1000, but that is just a recommendation, not the minimum amount.
If you have any questions, do not hesitate to contact us through this link: https://neotrades.com/en/contact-us
Kind regards,
Neotrades Team
“I don’t usually write reviews but this one surprised me a bit. Gave it a shot during a news event and the slippage wasn’t as wild as I expected. PAYOUT took two days which was fine.”
Hello Jairo,
Thank you very much for taking the time to share your valuable feedback.
It’s always a pleasure to hear our trader’s real experience, as it helps to add missing puzzles to ensure a complete trading experience. News trading is associated with large volatility spikes and is risky by nature. To make sure our trading platform can perform under such conditions, we use powerful trading servers and cooperate with top-tier liquidity providers. This allows traders who use high-volatility trading strategies to experience fewer slippages.
The withdrawal process depends on the method you choose. As a rule of thumb, crypto payments are much faster than traditional bank wire transfers or credit cards. All mentioned payment methods are available; just note that the chosen method should remain the same as the deposit.
Make sure to reach out if you need assistance.
Kind regards,
Neotrades Team
“So far my experience has been mostly stable... There are a few hiccups here and there, especially with support delays, but nothing too serious.
The platform is functional and fairly priced, which works well for consistent trading.”
Hello Juan Diego,
Thanks so much for leaving us a positive review!
We are thrilled to hear that you had a great experience with us. We know how important it is for our traders to have a smooth journey. Therefore, we made sure to make the best out of our service from a great and intuitive platform to low fees to maximise your profits. Our goal has always been to ensure that your trading experience is consistently positive 😊
We are sorry to hear that you faced some delays with our customer service. We may get too many inquiries at the same time, which makes it hard to answer everyone at the same time. However, our team is doing its best to respond to everyone and make sure everyone is satisfied with the answers.
If you have any more questions, do not hesitate to contact us!
Kind regards,
Neotrades Team
Hello JoshuS,
Thanks for your review.
It's wonderful to hear that you are enjoying our MT5 platform for trading exotics. We recognize MT5 as a powerful and versatile platform, offering advanced tools for trading various instruments, including exotic currency pairs.
Our support team is always ready to help if you need any assistance.
Kind regards,
Neotrades Team
“I just look at the trade ideas every day and trade accordingly, as it is the expert chartings. It actually works and it feels like i’m using vip signals😂 The trading became much more easier now 😁”
Hello Imraan,
Thank you very much for your valuable feedback.
It's great to know that you found our trading idea relevant and helpful.
Appropriate education and analytics play a huge role in a trader's journey. We understand how it's important to provide our traders with prompt expert insights for smarter trading decisions.
Our trading ideas are powered by industry leader technical analysis hub- Trading Central. Such a source allows traders to access advanced and credible insights in a short period of time. This technical analysis can be explored through the following link: https://neotrades.com/en/trade-ideas
Please don't hesitate to contact us if you have any questions or need assistance.
Kind regards,
Neotrades Team
“Neotrades is a new broker for me and being honest, it’s the first time when I see a broker that offers customers the opportunity to take part in the IPO events.
Recently, I bought stocks of Dubai Residential. I put $1000 for investing but before a few days of the IPO, I got a low allocation of 2-3%, not much but no less. Anyway, it was a pleasant experience and I am still learning IPO things.”
Dear Laguna,
Thank you for taking the time to share your thoughtful feedback. We're pleased to know that your experience with Neotrades has been positive, especially in regard to our IPO participation feature. We understand that allocations can sometimes be lower than expected due to high demand, but we're glad to hear you still found value in the process.
We’re committed to providing growing access to quality IPOs and helping our clients expand their understanding of investment opportunities.
Should you have any questions or require guidance as you continue exploring IPO trading, our support team is always here to assist.
Kind regards,
Neotrades Team
“The transactions here have been mostly seamless and support has been part of the reason why, would be a MUCH better experience if users are provided more materials for learning.”
“These promos, I usually like most of them, but not the gold one because it says almost* 0 and it's not litreally zero0 spreads on gold, it still has some.
On the positive side, shares are doing well and I am getting my share from shares😅 I think they have pretty balanced leverage and conditionsfor trading them.
P.s. web chart needs a little bit update.”
“Neotrades is a new broker for me and a key reason why I joined them is the opportunity to participate in the IPO events. It was an interesting experience, now I know all the processes and how exactly I need to trade IPO stocks. Nevertheless, it’s a pity that they can’t offer IPO participation as frequently as I wanted it... Everything else is pretty okayish, I don’t have complaints!”
Hi there DonmingoBer,
Thank you for sharing your experience and for choosing Neotrades as your trading partner.
We're pleased to hear that participating in our IPO events provided valuable insight and helped you better understand the process of trading IPO stocks. Supporting our clients with access to unique opportunities like IPOs is something we continue to prioritize, and your feedback is a valuable reminder of the growing demand for more frequent offerings.
While IPO participation depends on market availability and regulatory factors, please rest assured that we are actively working to expand these opportunities in the near future.
If you have any further questions or need support, our team is always here to assist you.
Kind regards,
Neotrades Team
