“HAVE ATTENDED SOME SESSIONS OF RAJA SIR & ADITYA SIR AND FIND THE EXPLANATIONS TO BE EXCELLENT. EVEN THE SUPPORT TEAM AT NEO IS VERY SUPPORTIVE. KUMAR CHAKRAVARTI”
“Neotrades offers a solid platform with a good range of tools and assets for trading. The market coverage is decent, but the analytics centr is incredibly useful by providing us with helpful insights.
The only downside is the initial deposit requirement, which might be higher than what some traders expect. However, once you get past that, the trading experience is smooth and efficient.”
Hello there Juan jose Parra,
Thank you for your feedback!
We’re glad to hear that you find the platform solid and the analytics center helpful. At Neotrades, we aim to provide traders with the best tools and insights for effective trading. Regarding the initial deposit, we promote responsible trading and encourage our users to start with amounts they are comfortable with. We believe this ensures a more sustainable trading experience.
We’re constantly working to improve, and we appreciate your thoughts!
Kind regards,
Neotrades Team
“Although I have a few suggestions for them to improve the platform, I am not disappointed from the trading experience I had so far with Neotrades.
Initially, I thought their high depo requirement was an obstacle for many traders to sign up, but now I understand why they have made this decision... those who appreciate the high level of service wouldn’t mind depositing more to work with professionals such as these guys.
Plus, withdrawals work perfectly fine - smooth and prompt procedure 👍”
Hello lukass,
Thank you for taking the time to share your thoughtful review and for your kind words about your trading experience with Neotrades.
Your understanding of our deposit requirements means a lot to us. We aim to maintain a professional and premium trading environment, and we’re glad you recognize the value behind this decision. It’s also wonderful to hear that your withdrawal experience has been smooth and prompt - this is a priority for us, and we’re pleased it meets your expectations.
We truly appreciate your suggestions for improving our platform. Feedback like yours is invaluable as we continuously work to enhance our services and provide the best possible experience for our clients.
If you have any other suggestions or questions, please feel free to contact us.
Kind regards,
Neotrades Team
“Im a trader with neotrades for half a year now and i have many things to say. Firstly, they have so many different assets its insane, you can have such a diverse portfolio. It was my first time buying uae shares, but it was good as i saw potential in them. Furthermore, they have trade ideas feature which helps to get some inspo, when i have a feeling to trade intraday. Also i saw many people complaining on high entry for this broker, but how you expect trading with 10 dollars lmao
On the other hand, they can work on their support system. The queue to get an answer sometimes is too big.”
Hello Joel Franco,
Thank you so much for sharing the experience with Neotrades.
It's our pleasure to provide traders with access to different financial markets so that any trader, regardless of which trading concepts and styles he follows, would find something suitable for his needs. It's especially true about the variety of equity assets, for instance, mentioned in the review of UAE stocks. We understand that any trading experience requires intelligent and prompt analysis. This goal is achieved by implementing the trading ideas feature, which assists traders in better understanding key zones where the price can start its valuable moves.
As for customer support, it usually responds in a few minutes through the integration into the platform's live chat. Indeed, at times of high load and considering the human factor, the waiting time can be extended. We beforehand apologize for any inconvenience that might have occurred.
Feel free to reach out to us if you need assistance.
Kind regards,
Neotrades Team
“I appréciate the fact that it’s a platform that I can easily use and not feel like I need a manual for navigation or I need a whole day's lesson to understand my way around. It’s definitely a good platform for either beginners or expert traders. It uses the MetaTrader 5 which is a very innovative and easy to use trading platform. It’s a great choice for me and I am able to trade various assets simultaneously which increases my profits.”
Hey, Quiñones H.,
Thank you for your warm and thorough review!
MetaTrader 5 combines simplicity with industry-leading innovation and performance, which is why we and millions of other traders around the world use it.
We're glad to have you as a part of our community and hope that you will continue enjoying your trading journey!
Kind regards,
Neotrades Team
Hi there SaLuna,
Thank you very much for your honest opinion.
We’re glad to hear that your copy trading experience was convenient and successful.
Social trading has become more and more popular among the trading community. To keep up with the industry, we launched our copy trading service with transparent statistics and strategy providers with sufficient market expertise. This creates more effortless and less riskier opportunities for traders who have just begun their journey.
Many traders are concerned about the high minimum deposit requirements. The purpose of this trading term is to achieve better risk management. The larger the capital, the less the chances of losing the whole account balance and quitting trading due to such disappointment. By setting a higher bar, we ensure your trading is safe and efficient.
You’re always welcome to reach out to us if you have any questions or suggestions.
Kind regards,
Neotrades Team
“Neotrades platform is literally something else. I didn’t expect the platform to calculate all expected profits and losses and even how much I can lose on trading costs. I fell in love with trading more than ever.
It’s a flagship and I don’t even need to calculate everything in mind or manually anymore. I don’t know if it's good or nope but I can say my brain is slacking off. 🧠🤣”
Hi CamposRaul,
Thank you for sharing your experience and for your kind words about Neotrades!
We are happy to hear that you enjoy our in-built calculator. We have added it to our trading system to make trading smoother and eliminate the need for manual calculations. This aims to enhance the user experience and boost overall trading accuracy.
We truly hope that your trading journey keeps being a positive experience. If you have any questions, please feel free to get in touch with our customer service.
Kind regards,
Neotrades Team
“I like the research materials here like trade ideas and market analysis, helps me to stay up to date and aware of markets.
Client area... well, it seems kinda outdated, not as smooth UX I think :/”
Hello MaymunD,
Thank you for taking the time to share your feedback!
We’re happy to hear that you find our research materials, such as trade ideas and market analysis, helpful in staying informed and up-to-date with the markets. Providing valuable insights and resources to our clients is important to us, and we’re glad it’s making a positive impact on your trading experience. Regarding your comment about the client area, we truly appreciate your honesty. We’re always looking for ways to improve, and your feedback about the user experience (UX) is incredibly valuable.
If you have any specific suggestions or features you’d like to see improved, please don’t hesitate to share them with us.
Kind regards,
Neotrades Team
“Neotrades offers a nice platform and reliable customer service.
However, it does have some issues with spreads, which can make trading less profitable during active market hours.”
Hello SantiagoSil.,
Thank you very much for sharing your feedback about our trading conditions.
It`s good to hear you liked our trading platform and customer service. We understand that platforms play a key role in the trading experience, so to meet various trader expectations, we used the Metatrader5 software, perceived as one of the most advanced and reliable platforms.
As for the spreads, it`s important to understand that they can vary depending on the asset and market volatility in general. Therefore, it`s recommended to refrain from trading in unpredictable periods, such as news releases, to maintain tight spread conditions.
If you still have questions or need assistance, please feel free to contact our customer support service.
Kind regards,
Neotrades Team
“There weren`t any flaws or problems with this broker, for this I give my respect for them.
What are good sides of this broker, for me:
1)MT5 CUSTOMIsized indicators
2)Social trading services
3) Fair spreads
But, there are still things that I wasn`t delighted about… They should increase the leverage for commodities, at least popular ones, gold and oil. I know how to trade these ones the best!”
Hello there Javier Gamez,
Thanks for sharing your thoughts!
We’re happy to hear that you’ve had a solid experience with Neotrades so far. Your feedback is much appreciated, especially about the customized MT5 indicators, social trading services, and fair spreads—those are some of the features we’re most proud of!
We also value your input regarding the leverage for commodities. We understand how important it is to have more flexibility with popular assets like gold and oil, and we’ll be sure to take your suggestion into consideration as we continue to improve our offerings.
We’re always striving to make the trading experience better, so your insights help us immensely. Thanks again for your support!
Kind regards,
Neotrades Team
“Perhaps they don't care that much about the educaiton, and it's not a good thing at all. But, they do care about providing good customer services, this actually matters more. Their copy trading is one of a kind, all is transparent and easy to use, you just need to choose the right provider, this is entirely on your analysis and maybe a bit of luck... Trading here has been a rollercoaster, but once I got the hang of trading stocks, it got much better, now I know If I make a mistake.
Still, education is important tho, and if you guys are watching this - please add some academy .”
Hello there Mon.isaak,
Thank you for your honest feedback!
We truly appreciate your insights. While we understand the importance of education and how it plays a crucial role in your trading journey, we’re glad to hear that you’ve had a positive experience with our customer service and copy trading platform. We agree that the right provider selection is key, and we're always striving to provide the tools and resources for traders to succeed.
We’ve noted your suggestion about adding an academy, and we’ll definitely take that into consideration as we continue to enhance our platform. Keep up the great work, and happy trading!
Kind regards,
Neotrades Team
“Neotrades is a Decent broker. My trades so far go through fine, and withdrawals are hassle-free, but spreads could be better. Not a bad broker overall.”
Hi, Trang Phuc.
Thank you for your honest feedback! 😊 We’re glad to hear that your trades are running smoothly with us, and that withdrawals have been hassle-free.
We understand that spreads are an important factor, and we continuously strive to optimize our trading conditions to provide the best experience for our traders.
If you ever have any questions or need assistance, feel free to reach out to our support team - we’re always here to help!
Kind regards,
Neotrades Team
“At first, I was like “Why did they set such a high deposit entry?”From one perspective, I understood that they cared about traders' risk, but from another, it wasn`t fair for beginner traders or for people who just want to test waters. It wasn`t a big issue for me to deposit the required amount, so I did so. Aside from this drawback, trading infrastructure is pretty decent here. The platform`s choice is limited to MT5 and their own webtrader, but it`s completely okay, I don`t prefer to switch, so it was suitable for me. If only they set the bar lower, more beginner-friendly it would be.”
Hello there Abel Alcocer,
Thank you for sharing your thoughts!
We completely understand your concern about the deposit entry requirement, and we appreciate your perspective on it. It's true that the higher deposit can feel limiting for beginner traders who just want to try things out. However, we're glad that the platform infrastructure and available options like MT5 and the webtrader worked well for you. We’re constantly considering ways to make the experience even more accessible for everyone, so your feedback is valuable.
We hope your trading journey continues to be a positive one! If you need any further support or have more suggestions, don’t hesitate to reach out!
Kind regards,
Neotrades Team
Hello Joshua Alonso,
Thank you for your feedback!
We're happy to hear that you’re enjoying the copy trading dashboard. Our goal is to make trading as seamless and efficient as possible. We appreciate your thoughts on the pricing of advanced accounts and will take them into consideration as we continue improving our offerings.
If you have any other suggestions or need assistance, feel free to reach out to our support team.
Kind regards,
Neotrades Team
“Neotrades provides a solid trading environment with a user-friendly interface and decent execution speeds. The platform offers various tools to support trading, making it easier to analyze the market. While spreads are competitive, I’d like to see more transparency in certain areas. Overall, my experience has been smooth, and it's a good choice for traders looking for a balanced platform. I would like to see more and I am so looking forward to that.”
Hello there Fakhr al Din,
Thank you for taking the time to share your feedback with us.
We’re thrilled to hear that you find the Neotrades platform easy to use and that our support team has been fast and friendly - this is exactly the experience we strive to provide for all our users.
At the same time, we are sorry that you have ran into some minor issues with our execution speed. We understand how critical this aspect is for traders, and we’re constantly working on optimizing our systems to ensure faster and more reliable execution.
If you have any further concerns or suggestions, please don’t hesitate to reach out to us.
Kind regards,
Neotrades Team
“This is a well-balanced brokerage platform.
Not only solid trading terms for independent trading are offered, but this is an excellent platform for social trading, too… Its copy trading platform is decent; there are plenty of traders already signed up and offering service to other traders, but also investment in a PAMM account is available, which is getting more popular lately if I am not mistaken, and it is still not very common to find brokers who have integrated this offer into their services.
So, Neotrades can provide a solid XP for a wide range of traders…”
Hello there SuMubarak,
Thank you for sharing your thoughts!
We're thrilled to hear that you're enjoying the diverse offerings that Neotrades provides. Our aim is to offer flexible trading solutions, whether you're an independent trader or someone who enjoys social trading, and we're glad to see our copy trading platform and PAMM accounts are resonating with you. We are committed to providing a balanced experience and continually improving our services to meet the needs of traders at all levels.
If you have any further feedback or suggestions, please don’t hesitate to reach out!
Kind regards,
Neotrades Team
“If you are planning on trading seriously and searching for a broker then this is the place, because the entry capital is abit high.
But, this is not a problem because if you are profiable in the long run, this would be worth it, but you should always practise and get better...They got demo as well for those who wanna try the services first, I switched from demo to advanced.”
Hello there, Guiomar Orduno.
Thank you for taking the time to share your thoughts on our trading conditions and accounts.
We understand that trading is associated with risks, and there are many traders who have misconceptions about the industry. Therefore, we made it our first priority to protect traders from unnecessary risks often associated with using the whole deposits, contributing to the platforms' minimum lot requirement.
Since not every trader is ready to start trading immediately or apply a new trading strategy, we provide demo trading accounts with identical trading environments for testing traders' strengths and methods with the help of virtual funds.
If you have any questions or need assistance, please don't hesitate to reach out to the customer support team.
Kind regards,
Neotrades Team
