“Wife has just had her 100ml bottle of coco chanel taken off her at customs saying there was something in it that shouldn't be there. Funny thing is, she bought it in this airports duty free last time we were here. We asked for it to be tested on another machine but we're denied. Some airport worker has just acquired a lovely bottle of perfume. Spoke to a duty free worker and she said that they do it all the time.”
“1 year on from my last review and another visit to Newcastle airport. The new security scanners have been installed and more staff seem to be standing around, however it took allot longer to get through security with bags having to go through the scanners 2 and 3 times. The bar has eventually had a make over at the expense of the customers and pints have gone from £7.30 last year to £7.90 this year.”
“Border guards are a bunch of arrogant twats they should be on dinghy duty in the channel than representing Newcastle airport shouting at elderly customers who are not familiar with egates.I recommend they take some customer service training.”
