“Reasonably well organised, with knowledgable tour guides.
HOWEVER - the specific itinerary with times was only given to us when we were on our first trip. You need to give this before we leave so we may plan food and toilet timings.
TOILET - telling us ONLY to use the bus if in an emergency is unacceptable.
TIPS - absolutely disgusting!!! To give all passengers a piece of paper telling us how much to give eg €50 per couple is outrageous. This equates to over 20k if this trip is done for 6 months.”
“Beware when booking with Newmarket
We booked a hotel in November 2023 in Lake Como for the hotel of our choice. Two weeks before we departed in September 2024 they changed our hotel to a considerable inferior hotel, which ruined the holiday.
I feel customer services were incredibly unhelpful & not forthcoming with truthful information when asked why.
They have offered £100 voucher off another holiday which in no way makes up for the disappointment.
Please take this into consideration when you are booking with Newmarket Holidays.”
“Recently went to Belfast with Newmarket Travel. I was very nervous about air travel but the agent was very professional throughout the booking process.
The trip was amazing and the guides were very knowledgable and entertaining. Would choose them again in the future.”
“Front seat on coach booked - not reserved when we got on. Tour manager was a waste of space - told us nothing unless we asked and tried to put everything on the coach driver who was the one bright spot of the weekend”
