Nicholls Online Reviews

Name: Nicholls Online
Address: 19 High Street, Crickhowell
Rating: 4.87

4.9 Rating 3,854 Reviews

97 %

of reviewers recommend Nicholls Online

4.9

Based on 3,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with service. My first order had an unfortunate glitch, with an item short, but this was dealt with immediately, and the errant item was posted out arriving next morning equally beautifully packaged. So happy, just about to place a further order. Many thanks.”

Helpful Report

Posted 10 years ago

A J Glover, Many thanks for your review, we are very pleased to hear that you are happy with the service we were able to provide you. We look forward to your next order, hope you enjoy. Kind regards, Nicholls Online Web Team

Posted 10 years ago

“This is the first time I have purchased from Nicholls. I ordered a banana print White Stuff top. It was free delivery and sent out promptly. I am very pleased with the communication and service from Nicholls and I would definitely visit their website again for future orders. The top is fab too!!”

Helpful Report

Posted 10 years ago

Julie, Thank you for your positive review, we are glad that you are pleased with the product and service we provided. Many Thanks, Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Great service and speedy delivery.”

Helpful Report

Posted 10 years ago

Kathleen Thank you very much for your kind words. Kind regards, Nicholls Online Web Team

Posted 10 years ago

“The Cath Kidston website was out of stock of their Clouds large leather trim tote. So after a quick search, I found that Nicholls Online was still in stock and was matching the sale price of £35 (RRP £75). Couldn't believe my luck so ordered straight away and received the bag, beautifully wrapped in tissue paper, within a couple of days. Very impressed with the quality of the product and speed of delivery. Would definitely order from Nicholls again in the future.”

Helpful Report

Posted 10 years ago

Jane, Thank you for positive feedback, we are glad that you were pleased with the service we provided. We hope you enjoy your Cath Kidson Clouds tote bag. We look forward to your future orders. Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Really fast delivery. Beautifully packaged. Very happy with purchase. Would definitely recommend and will be shopping here again. Confidence level - 100%!”

Helpful Report

Posted 10 years ago

Fiona, Thank you for the awesome review, we're so happy you had such a great experience shopping with us online and can't wait to deliver more parcels to you in the future! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“All brilliant. Fast, efficient, pretty wrapping paper - and you had an item I couldn't find in the whole of London. Thanks!”

Helpful Report

Posted 10 years ago

Jennifer, We're pleased to hear that we had the item that you were searching for and thanks for the lovely comments, they really are appreciated! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Easy website, great service, item arrived really quickly...thank you lots! X”

Helpful Report

Posted 10 years ago

Julie, Thank you for your kind comments! We're so pleased to hear that your shopping experience with us online was a positive one. Kind regards, Nicholls Online Web Team

Posted 10 years ago

“First time I have ordered online. Excellent service. Thanks. Good to have free postage as well.”

Helpful Report

Posted 10 years ago

Gwyneth, I am glad you liked our service and your first experience of Nicholls was a positive one. Kind regards Nicholls Online Web Team

Posted 10 years ago

“visited the shop didn't know you sold Charlie bears, was so excited that I bought 2 bears Luna and Byte and fell in love with Twinky so ordered him from you on your web site, so happy with your fast delivery followed my bear on tracking, was excellent he arrived just before I had to go to work, made my day. thanks Kim”

Helpful Report

Posted 10 years ago

Kim, Thanks for your lovely comments. we stock a huge range of Charlie Bears in all three of our stores and online, with constant additions to the range, so keep your eye out for these. Kind regards Nicholls Online Web Team

Posted 10 years ago

“Easy to navigate website, very cheap Cath Kidston product, and super quick delivery. Nice packaging too!”

Helpful Report

Posted 10 years ago

Hannah, Many thanks for your lovely comments. Our Cath Kidston summer sale has been a huge hit with all customers. Look out for all the new Autumn season products which will be online very soon. Kind regards Nicholls Online Web Team

Posted 10 years ago

“Quick to deliver as promised on their website. My husband wanted to buy me the 2015 limited edition Charlie Bear for our 15th Wedding Anniversary and it was ordered the day before and delivered on the day. At each stage we were informed who would be delivering the parcel and the rough time it would be received. Would definitely order from again as the communication was spot on and resulted in two very happy customers”

Helpful Report

Posted 10 years ago

Lisa, Thank you for the fabulous review they are very much appreciated and Happy 15th Wedding Anniversary! We're so pleased that you had such a great experience shopping with us online here at Nicholls and we hope to delivery more parcels to you in the future! Kind Regards, Nicholls Online Web Team

Posted 10 years ago

“Great customer service, called me straight away to let me know an item was going to take a day longer than quoted on website. Very impressive. Good product.”

Helpful Report

Posted 10 years ago

Misty, Thank you for leaving such a lovely review. We're so pleased to hear that you are impressed with our service and products! Kind Regards, Nicholls Online Web Team

Posted 10 years ago

“Lovely Cath Kidston small dog bed. The pooch really loves it!! Its arrived promptly. Excellent service. Thank you.”

Helpful Report

Posted 10 years ago

Suzie, Thank you for the lovely comments and we're pleased to hear your pooch loves its new dog bed! Kind Regards, Nicholls Online Web Team

Posted 10 years ago

“Was more than pleased with items they are a birthday present for my friend”

Helpful Report

Posted 10 years ago

Marian, Thank you for the kinds words, and we hope your friend loves her birthday presents! Kind Regards, Nicholls Online Web Team

Posted 10 years ago

“Fabulous product. Excellent prompt service.”

Helpful Report

Posted 10 years ago

Jo, Thank you for the kind comments, we're so pleased that you're happy with our service! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Very efficient service. Very pleased with product ( a Charlie Bear) bought. Would use this company again and recommend them to my friends”

Helpful Report

Posted 10 years ago

Janet, Thank you for the lovely comments! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Just wanted to say what fab customer service I was given from start to finish when I bought my item. Great quality product, and then perfect helpfulness to go along with it. Thank you so much Luke!! Marian”

Helpful Report

Posted 10 years ago

Marian, Thank you for the fantastic review! We really do try our best and I will make sure the lovely comments are passed onto Luke! We hope to deliver more parcels to you again in the future. Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Very happy with product, good choice, good value for money and delivered very promptly, highly recommended.”

Helpful Report

Posted 10 years ago

Bernadette, Thank you for the great review! We're glad you such a lovely experience shopping with Nicholls Online. Kind Regards, Nicholls Online Web Team

Posted 10 years ago

“Website was easy to use and item arrived very quickly.”

Helpful Report

Posted 10 years ago

Angela, Thank you for the kind comments! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Excellent service and next day delivery. Item purchased just as described and a very competitive price, thanks.”

Helpful Report

Posted 10 years ago

Tony, Thank you for the kind comments and lovely review, it really is very much appreciated! Kind regards, Nicholls Online Web Team

Posted 10 years ago

Nicholls Online is rated 4.9 based on 3,854 reviews