Nicholls Online Reviews

Name: Nicholls Online
Address: 19 High Street, Crickhowell
Rating: 4.87

4.9 Rating 3,854 Reviews

97 %

of reviewers recommend Nicholls Online

4.9

Based on 3,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived quickly, beautifully packaged - excellent service as always.”

Helpful Report

Posted 10 years ago

Judith, Thank you for the kind review, we're so pleased that you're happy with how quickly your order arrived, the packaging and the service! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“First time I have used Nicholls online. Ordered Fit Flop sandals. Excellent service. Ordered around lunchtime and they arrived the next day!! Very reliable.”

Helpful Report

Posted 10 years ago

Jayne, Thank you for the lovely comments on the service that we provide. We try our very best to provide next day delivery to ensure you receive your goods as quickly as possible! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Fantastic speedy service !”

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Posted 10 years ago

Thank you! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Very fast delivery, well packaged great company to buy from no problems.”

Helpful Report

Posted 10 years ago

Rebecca, Thank you for you kind review, we are pleased that you are happy with the fast delivery and packaging. Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Had an issue with my online order so telephoned Nicholls online. Chap I spoke to was very helpful and resolved my issue. Order was promptly delivered...just a shame it didn't fit me :-( ...the refund was dealt with just as efficiently. Definitely recommend.”

Helpful Report

Posted 10 years ago

Wai-Yeun, I will pass the kind comments onto Luke and we're pleased to hear that we managed to help you with your online order. Sad to hear the item didn't fit though! We hope to send more parcels your way! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Very prompt service, with quick delivery Loved Linus the Lion Thank you”

Helpful Report

Posted 10 years ago

Jane, Thanks for the lovely comments, we hope Linus is loving his new home! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Nicholls is a great store with amazing staff. This was my first time buying on line. The only disappointment I had was the delivery company.”

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Posted 10 years ago

Kate, We're so thankful for the lovely comments about both the store and on-line services. Though we are sorry to hear about your disappointment with the delivery company. Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Very prompt despatch, free p&p, lovely packaging and great price! Overall great customer service! What's not to like?”

Helpful Report

Posted 10 years ago

Josephine, We are glad to hear your are pleased with the prompt dispatch, free p&p and lovely packaging! We hope to hear from you again with future orders. Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Excellent service. Ordered on Sunday arrived Tuesday, very well packaged and free delivery. What more could you ask!!”

Helpful Report

Posted 10 years ago

Christine, Thanks so much! We try our very best to provide a next day delivery service to ensure your receive your goodies as quickly as possible! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Excellent service. Bag arrived will packaged next day as promised and exactly at the time I was advised.”

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Posted 10 years ago

Doris, Thanks for the great review! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Excellent service. Easy to use website and my item arrived the next day! Thank you.”

Helpful Report

Posted 10 years ago

Jo, Thank you for the lovely comments! We're so pleased to hear you had a great experience shopping with us online! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Love shopping in Nicholls in person. Online shopping experience - fast and efficient.”

Helpful Report

Posted 10 years ago

Susan, We are very pleased to hear your positive feedback about our service from the Nicholls Team both online and in store! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Ordered leather uggs, that were delivered very quickly and free of pnp charge, they were too small,so sent back without any issues, and was credited back within a few days.brilliant service”

Helpful Report

Posted 10 years ago

Arlene, Sorry to hear the boots were too small for you, but thank you for the kind comments and we're so pleased you had a good shopping experience with us here online! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Fantastic and prompt delivery, very impressed. Would certainly order from you in the future.”

Helpful Report

Posted 10 years ago

Kathleen, Thank you for the kind comments, we would be delighted to receive future orders from you! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Speedy delivery, excellent shoes and was able to exchange for a different size and got the new pair quick aswell. Thankyou”

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Posted 10 years ago

Roxanne, Thank you for the kind comments! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Arrived quickly love it”

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Posted 10 years ago

Debi, We're so pleased! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“I was extremely pleased both with the garment and the service. I saved over £20 on the RRP, the item was delivered within a few days, carefully packaged and I was able to track its progress and delivery time. I will definitely be using Nicholls online again.”

Helpful Report

Posted 10 years ago

Susan, Thank you for the lovely comments. We're so pleased to hear that you are happy with the service and packaging that we provide here at Nicholls Online. We hope to deliver more parcels to you again in the future! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Beautiful boxes, packaged very well and really fast delivery. Just what I wanted.”

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Posted 10 years ago

Claire, Thank you for your fab comments! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Brilliant service, they me know well in advance that my delivery would be a day late. Product arrived beautifully packed and wrapped. I really appreciated this level of service and customer care..... Buy everything from them if you can!”

Helpful Report

Posted 10 years ago

Gillian, Thank you for the lovely comments, we're so pleased that you had a great experience shopping with us online! Kind regards, Nicholls Online Web Team

Posted 10 years ago

“Just found my item by chance-never heard of Nicholls before but found them by Googling my item-easy to buy,quick to deliver,great communication and was able to rearrange delivery to a collection store on my way home from work-very pleased and item cheaper too! Thanks”

Helpful Report

Posted 10 years ago

Denise, Thank you for the great review and we're so pleased to hear that you found your first order with us online was a good one! Kind Regards, Nicholls Online Web Team

Posted 10 years ago

Nicholls Online is rated 4.9 based on 3,854 reviews