Northern Industrial Reviews

Name: Northern Industrial
Address: Thwaites Close Shadsworth Industrial Estate, Thwaites Close Shadsworth Industrial Estate, Blackburn
Rating: 4.76

4.8 Rating 229 Reviews

95 %

of reviewers recommend Northern Industrial

Company Reviews

Questions

Metrics

4.8

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01254673747

Email:

ldoran@radwell.co.uk

Location:

Thwaites Close Shadsworth Industrial Estate,
Thwaites Close Shadsworth Industrial Estate
Blackburn
BB1 2QQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 out of the last 7-8 Drives i've sent for refurbishment have failed when returned to me. Returned under warranty without a problem for 2nd refurbishment. Friendly helpful staff. Delivery times are good.”

Helpful Report

Posted 2 years ago

“I wanted to purchase a refurbished weight indicator that was supposed to be tested and ready for shipping, I paid for it and while checkout process it was written that delivery time is 3 days. I was surprised that it will be tested for 7 days and delayed my shipment as I have an agreement with client then form of UK Export Control Organisation which made incorrect by company representative first time then there was no enough assistance to finish the form rapidly so it also delayed my shipment and shipping require 5 days so another delay so I had to contact regional supplier as the deal was about to be canceled.”

Helpful Report

Posted 2 years ago

Hi Ahmed, Thank you for your feedback. We are very sorry to read that you are not satisfied with the service you have received from us. To explain further, the part was ready for shipping, however because of the shipping destination the UK government required an EUD form to be completed by the customer. On reviewing this there was information missing off the form so this incurred a delay. There was also a delay with customs which unfortunately is out of our control. We appreciate this is not ideal but we have to ensure we follow all compliance regarding exports. If you would like to discuss further we are more than happy to contact you

Posted 2 years ago

Northern Industrial is rated 4.8 based on 229 reviews