Name: NIPYATA!
Address: 17 Cedar St, Stamford, CT
Rating: 4.64

“Customer service was good, but the delivery service is bad. I was really excited to receive the boozy piñata for a bachelorette trip and asked for it to be delivered on a Friday in Austin, TX. They initially tried to deliver on Wednesday when we hadn't checked in to the air bnb yet. The delivery service said they would attempt to deliver on Thursday and/or Friday. Nobody came back either day and the delivery service called again on Monday attempting to deliver after we had left. I was really disappointed that the piñata never came after I had talked it up so much. However, when I emailed customer service they responded quickly and refunded me right away.”

Helpful Report

Posted 3 years ago

Hi Sadie, I'm so sorry we let you down. This is 100% on us and we're working to improve our delivery and shipping. Someone awesome will email you soon to make things right. We'll provide you with a $50 off coupon. Will Sincerely, Will Hench co-founder & chief nip taster, NIPYATA! will@nipyata.com

Posted 3 years ago

“Easy to order & easy to communicate with you- especially when you have a issue that you could correct !!! Thanks so much”

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Posted 3 years ago

Thank you for your review, you boozy beauty! Please share our website https://nipyata.com with fun friends. Friends you genuinely like. We cannot stress that enough. Have a niptastic week! Stay Boozy- -Your friends at NIPYATA!

Posted 3 years ago

“I cannot reach customer service despite emails and phone calls. My product was delivered missing all of its contents other than the piñata and nips. The shipping was never confirmed. Ruined the 21 st Birthday experience of the Finally Legal Piñata.”

Helpful Report

Posted 3 years ago

Hi Gail, I'm so sorry we let you down. Someone awesome will email you soon to make things right. Sincerely, Will Hench co-founder & chief nip taster, NIPYATA! will@nipyata.com

Posted 3 years ago

“Customer service was great. The shipping service is terrible.”

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Posted 3 years ago

“I have been extremely satisfied with the customer service with your company. The response time to emails is fantastic and extremely friendly!! My friend referred me to your company and I am so happy she did!”

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Posted 3 years ago

Hi Julie! Thank you for your review, you boozy beauty! Please share our website https://nipyata.com with fun friends. Friends you genuinely like. We cannot stress that enough. Have a niptastic Wednesday : ) Stay Boozy- -Your friends at NIPYATA!

Posted 3 years ago

“The products are fun and easy to order! Customer service was great when i left my address instead of inputting my friends. Will responded quickly and fixed my mistake.”

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Posted 3 years ago

Thank you for your review Kristina, you boozy beauty! Please share our website https://nipyata.com with fun friends. Friends you genuinely like. We cannot stress that enough. Have a niptastic week! Stay Boozy- -Your friends at NIPYATA!

Posted 3 years ago

“This is the second time I’ve had to change my address for this delivery and I haven’t had issues in the past.”

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Posted 3 years ago

“Amazing service”

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Posted 3 years ago

“My sons order was sent back by delivery company I reached out to you nipyata and they had no problem resending his order . I didn’t have to jump through hoops they were all about making it right”

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Posted 3 years ago

“My sons order was sent back by delivery company I reached out to you nipyata and they had no problem resending his order . I didn’t have to jump through hoops they were all about making it right”

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Posted 3 years ago

“Amazing Customer service !! Looking forward to receiving my Nipyata and Celebrating with my Daughter In-law on her Birthday.”

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Posted 3 years ago

YAY!! Thank you for the awesome review!! :) Share this link with your boozy besties for 20% off: https://nipyata.com/pages/share-with-fun-friends Have a niptastic day! Stay Boozy, -Your friends at NIPYATA!

Posted 3 years ago

“Jan Webber was there extremely helpful when I discovered I had put my address in the shipping address instead of my daughter’s. She corrected it very quickly.”

Helpful Report

Posted 3 years ago

YAY!! Thank you for the awesome review!! :) Share this link with your boozy besties for 20% off: https://nipyata.com/pages/share-with-fun-friends Have a niptastic day! Stay Boozy, -Your friends at NIPYATA!

Posted 3 years ago

“I was so fortunate to get Briana as my customer service rep! She eased mind and told me all I needed to know. This Is such a fun gift. I cannot wait to give it to my friend as a 50th birthday gift!”

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Posted 3 years ago

YAY!! Thank you for the awesome review!! :) Share this link with your boozy besties for 20% off: https://nipyata.com/pages/share-with-fun-friends Have a niptastic day! Stay Boozy, -Your friends at NIPYATA!

Posted 3 years ago

“Customer service personnel is excellent-assisted with FedEx delivery issues.”

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Posted 3 years ago

YAY! Thank you for the awesome review!! Share this link with your boozy besties for 20% off: https://nipyata.com/pages/share-with-fun-friends Have a niptastic day! Stay Boozy, -Your friends at NIPYATA!

Posted 3 years ago

“I had a question about my order and the customer service was amazing!! I’m so excited for my daughter to get her NIPYATA!”

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Posted 3 years ago

YAY! Thank you for the awesome review!! Share this link with your boozy besties for 20% off: https://nipyata.com/pages/share-with-fun-friends Have a niptastic day! Stay Boozy, -Your friends at NIPYATA!

Posted 3 years ago

“Very helpful customer service and very friendly.”

Helpful Report

Posted 3 years ago

YAY! Thank you for the awesome review!! Share this link with your boozy besties for 20% off: https://nipyata.com/pages/share-with-fun-friends Have a niptastic day! Stay Boozy, -Your friends at NIPYATA!

Posted 3 years ago

“I placed an order on July 14 for a party. It is now August 1 and still no delay. I have contacted the company. And tracking the shipment has stopped. I am so disappointed”

Helpful Report

Posted 3 years ago

Hi there! We're so sorry for the trouble! Please email us at hola@nipyata.com and we'll take care of this ASAP. Stay Boozy! -Your friends at NIPYATA!

Posted 3 years ago

“Nipyata is great! My friend loved her piñata so much! It’s such a fun surprise to send to someone! Customer service is great!!”

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Posted 3 years ago

Thank you for your review, you boozy beauty! Please share our website https://nipyata.com with fun friends. Friends you genuinely like. We cannot stress that enough. Have a niptastic week! Stay Boozy- -Your friends at NIPYATA!

Posted 3 years ago

“Very prompt response and provided necessary information. Thank you! As I have had one purchase refunded as you cannot deliver to VA and one that I am waiting to be delivered, I cannot comment as to whether I would recommend or not. Communication has been good.”

Helpful Report

Posted 3 years ago

YAY! Thank you for the awesome review!! Share this link with your boozy besties for 20% off: https://nipyata.com/pages/share-with-fun-friends Have a niptastic day! Stay Boozy, -Your friends at NIPYATA!

Posted 3 years ago

“I’ve a NIPYATA! three times and it has been a huge hit at birthday parties! Also great customer service and they answer emails in a timely manner.”

Helpful Report

Posted 3 years ago

YAY! Thank you for the awesome review!! Share this link with your boozy besties for 20% off: https://nipyata.com/pages/share-with-fun-friends Have a niptastic day! Stay Boozy, -Your friends at NIPYATA!

Posted 3 years ago

NIPYATA! Reviews

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