Nobody's Child Reviews

2.0 Rating 103 Reviews

21 %

of reviewers recommend Nobody's Child

Company Reviews

Questions

Metrics

2.0

Based on 103 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How is Nobody's Child returns process?

Helpful Report

(3 weeks ago)

Greater than 63% of reviewers feedback is Nobody's Child returns process could be better.

Helpful Report

(3 weeks ago)

0.00%

Industry Average

“ In contrast, four other companies I contacted—including M&S, who interestingly are part owners of Nobody’s Child—responded with understanding and compassion, processing returns without hesitation. ”

- Sally

“ Very poor customer service unable to generate qr code and have messaged continually for past 3 weeks and still waiting prob won’t get to return as past time stated fir returns now.. Would never order from them again ”

- Karynn Gallagher

“ Terrible refund service. Tried several times to generate a returns label but portal will not accept my legitimate order number. Have emailed twice but no response after a week. I will never order from this company again. ”

- Anonymous

Nobody's Child Reviews

Returns - Difficult