Northgate Insurance Services Reviews

Name: Northgate Insurance Services
Rating: 4.38

4.4 Rating 714 Reviews

85 %

of reviewers recommend Northgate Insurance Services

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Metrics

4.4

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Northgate Insurance Services 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

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“Auxillis provided my hire car via insurance following an accident. Customer service was faultless and delivery/pick-up slick and simple. Excellent service!”

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Posted 3 years ago

“From start to finish the service provided met all my requirements by friendly staff”

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Posted 3 years ago

“Efficient, polite and easy to deal with”

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Posted 3 years ago

“Auxillis has been very helpful at a time when I needed a hire car urgently. It arrived when then said it would and collected it when I was ready to let it go. Excellent service. Thank you”

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Posted 3 years ago

“I found all Auxilus staff to be helpful and courteous. At a time when I had multiple issues to deal with Auxilus provided much needed support and guidance.”

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Posted 3 years ago

“Great service and communication, very helpful. Very quick delivery and collection.”

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Posted 3 years ago

“this was a replacement car arranged by my insurance company, while my car was being repaired. The delivery was on time, an excellent small car, which I had for about three weeks and then pick was arranged at the body shop where I picked up my repaired car. All in all excellent.”

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Posted 3 years ago

“Perfect service”

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Posted 3 years ago

“Really good service and prompt everything ran smoothly from start to finnish.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Quick efficient service and contacts with friendly staff”

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Posted 3 years ago

“Very good services and effective fast responses from team. My car repair issues are resolved with effective communications at each stages. Overall much satisfied with service and support.”

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Posted 3 years ago

“Quick service with good communication”

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Posted 3 years ago

“Excellent at all stages of the repair process. Regular updates and collection and delivery of the vehicle was as agreed.”

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Posted 3 years ago

“I was happy with the service provided from start to finish.I experienced no problems and any actions were clearly explained so I was a satisfied customer”

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Posted 3 years ago

“Car on time very helpful getting application filled out and when needing to extend hire it was done by Norwich branch straight away very pleased with car aswell would always recommend them”

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Posted 3 years ago

“great job very happy costumer”

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Posted 3 years ago

“Had Auxillis for a courtesy car after my car was in an accident, cannot fault the whole service from start to finish, would highly recommend 😊”

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Posted 3 years ago

“So good service a life saver in a time of need !”

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Posted 3 years ago

“Excellent service does what it says on the tin”

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Posted 3 years ago

Northgate Insurance Services is rated 4.4 based on 714 reviews