Northgate Insurance Services Reviews

Name: Northgate Insurance Services
Rating: 4.38

4.4 Rating 714 Reviews

85 %

of reviewers recommend Northgate Insurance Services

Company Reviews

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Metrics

4.4

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Northgate Insurance Services 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very friendly company. I would thoroughly recommend them. They arrived on time and took all the stress away from my accident.”

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Posted 2 years ago

“Was very helpful and very friendly both dropping car off and when they collected it. Customer service was outstanding and in regular contact to ensure everything was ok.”

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Posted 2 years ago

“Car hire weren't even aware I needed a car. Couldn't get to work after mine was picked up for repair. I was then told they needed way more information than I had already provided to even book it in”

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Posted 2 years ago

“Totally efficient service. Excellent curtesy car. Easy to contact for advice.”

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Posted 2 years ago

“The service I received from Auxillis was excellent. They delivered my courtesy car before mine was due to be picked up so didn’t leave me without transport and picked up the hire car vehicle after mine had been redelivered were very good at short notice when I had to keep the higher vehicle.”

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Posted 2 years ago

“Fantastic service, friendly and helpful staff. Highly recommended.”

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Posted 2 years ago

“Delivered and collected when you informed us,vehicle was clean,only complaint was it smelt of smoke”

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Posted 2 years ago

“I am happy they do well by communicating with me via text on one phone as I am profoundly deaf and British sign language interpreter , cooperation, understanding, patience and give me more warmth. 😊”

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Posted 2 years ago

“Great service throughout. Dealt with my claim immediately and I had my hire vehicle the next day. Always very helpful over the phone and nice staff who handed over hire car. Always received emails to keep me updated too. Very happy with the service I received. Thank you”

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Posted 2 years ago

“The driver was on time and very helpful. When returning our car, that too, was done very professionally. We would recommend them to all.”

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Posted 2 years ago

“The car was perfect for my needs delivered promptly and when it needed collecting I was in hospital but my husband ( who is disabled) handed back the keys and the driver came back to confirm to him everything was in order. Excellent service from every department of Auxillis.”

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Posted 2 years ago

“Prompt delivery of a suitable automatic car, no problem when the repair time went on and on and a easy return by leaving the car when I picked up my own. Thank you to all involved. Jon Guest”

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Posted 2 years ago

“Had a great experience with this company and would recommend it all the time”

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Posted 2 years ago

“The staff was very helpful”

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Posted 2 years ago

“Auxillis made the procedure less stressful than I thought, l have no problem. recommending them.”

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Posted 2 years ago

“Car was provided as they said. No problems.”

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Posted 2 years ago

“car delivered by Auxillis, funny it was parked on our next door neighbours drive the other driver in second car was laughing . That said given a tour around the car and shown the marks on the bodywork and recorded on paperwork that is given to you . Well tailored . thanks”

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Posted 2 years ago

“Great company everything was done on time would definitely use this company again keep up the great work”

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Posted 2 years ago

“Replacement car delivered when said it would be and collected when asked to be returned. Very good.”

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Posted 2 years ago

“Good service e”

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Posted 2 years ago

Northgate Insurance Services is rated 4.4 based on 714 reviews