Northgate Insurance Services Reviews

Name: Northgate Insurance Services
Rating: 4.38

4.4 Rating 714 Reviews

85 %

of reviewers recommend Northgate Insurance Services

Company Reviews

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Metrics

4.4

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Northgate Insurance Services 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from delivery to pickup.”

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Posted 4 years ago

“Great service. Took the stress out of a stressful situation.”

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Posted 4 years ago

“Excellent, professional service. Very accommodating staff, helpful and friendly. Delivery and collection to suit my timings and locations. Extremely good courtesy car supplied, would thoroughly recommend.”

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Posted 4 years ago

“Very friendly and helpful staff. The car was delivered to the door, and collected after mine was repaired, all in a timely manner. Great service.”

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Posted 5 years ago

“Auxillis was brilliant bringing my coursty car to my door and picking it up again. Service was great on the phone also very pleasant staff on the other end.”

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Posted 5 years ago

“Great customer service in and out of the office. They do what they do and its done brilliantly.”

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Posted 5 years ago

“Auxillis took the stress out of a very stressful situation. Everything handled in record time, replacement vehicle supplied was like for like. Very professional, and efficient. Would definitely recommend”

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Posted 5 years ago

“Having an accident when you’re a teenager isn’t great. Even worse when you were parked minding your own business! We were insured with admiral who used auxilis to manage the claim. No problems at all and were super nice about everything. Hire cars were clean and the whole staff were friendly and helpful. Would recommend them. Also the repair was outstanding. Thank you.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Very professional service,would recommend”

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Posted 5 years ago

“professional and friendly staff- seamless service no issues. returned all call backs and answered all questions in timely and efficient manner. great service”

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Posted 5 years ago

“Immaculate vehicle delivered on time. Identical to the make and model I lost. Pick up was also spot on. Excellent service”

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Posted 5 years ago

“They do everything you need without hassle both delivering & picking up the vehicle. Great service what more could you ask for.”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“Auxillis made the whole process really simple and went the extra mile with their customer service to help make my life easier and less stressful!”

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Posted 5 years ago

“Great service! The whole process took week and my car was back with very quickly!”

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Posted 5 years ago

“100% would use Auxillis again. Had the courtesy car delivered where arranged and on time. Whole experience was made very easy and staff on phone very helpful and polite”

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Posted 5 years ago

“The whole process from making the claim to executing the work required was handled efficiently.”

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Posted 5 years ago

“Very happy with the service provided by this company. Had a car delivered as arranged, on time and it was in very good condition. The man who delivered it was really helpful telling me a bit about the car and telling me the options for getting it picked up when my own car had been repaired. Everyone I dealt with on the phone were helpful and friendly. Would definitely use again if needed”

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Posted 5 years ago

“Brilliant service, fast and efficient Customer service A1 can’t fault”

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Posted 5 years ago

Northgate Insurance Services is rated 4.4 based on 714 reviews