Northgate Insurance Services Reviews

Name: Northgate Insurance Services
Rating: 4.38

4.4 Rating 714 Reviews

85 %

of reviewers recommend Northgate Insurance Services

Company Reviews

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Metrics

4.4

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Northgate Insurance Services 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class customer service. Hire car delivered promptly and repair work to my own car was excellent and professional”

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Posted 4 years ago

“Customer service was outstanding. Delivery/collection was prompt”

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Posted 4 years ago

“Outstanding service. Always kept up to date with the repair/hire. Exceptional staff and customer support”

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Posted 4 years ago

“Helpful team and dealt with everything that I asked of them.”

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Posted 4 years ago

“Very positive all team”

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Posted 4 years ago

“Very efficient, good communication would recommend to anyone”

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Posted 4 years ago

“I have never left a review before but the service from Auxillis was so good I felt I should. Really knowledgable claims team could answer all my questions about the contracts. Car arrived the next day and all the staff we dealt with were extremely helpful and courteous, and did what they said they would do when they said they’d do it (e.g. calling aback with an answer). Thank you to everyone involved in keeping us on the road!”

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Posted 4 years ago

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Posted 4 years ago

“The hire car was delivered on time by courteous staff,when I phoned Auxillis to say I had finished with the car they to were polite and friendly would definitely recommend them.”

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Posted 4 years ago

“An excellent service all round from start to finish”

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Posted 4 years ago

“Amazing, punctual service, very professional staff and eager to help, the car was immaculate on delivery. I would highly recommend this company if ever in a crisis. Thank you Auxillis”

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Posted 4 years ago

“Painless process with good communication from Auxillis. Like for like was Lexus for my Lexus. Delivery and collection with no hassle at all. Thank you”

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Posted 4 years ago

“Auxillis was the company that arranged my replacement car. The process was extremely smooth, excellent communication and they made sure I had the car available as soon as mine went to repair. Superb service.”

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Posted 4 years ago

“Our car was damaged by a rear end shunt, we had a no fault claim approved and Auxillus was selected to cover this. Our hire car was ready for collection, we were kept up to date with the repairs with regular emails, the repairs were done to an excellent standard and we gave been notified that all cost have been recovered from the third party, excellentvsef ice crom Auxillis ... well done 👏🙂👍”

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Posted 4 years ago

“Excellent service from Auxillis. Prompt delivery of our hire car in just a few hours and all clean and tidy and ready to go. Lovely chap who delivered it and explained all the paperwork. brilliant communication from head office to keep us informed of progress and extend our hire period when needed and prompt and courteous collection at the end of the hire. Highly recommendable !!”

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Posted 4 years ago

“All communication was clear, friendly and efficient whether by phone or face to face.”

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Posted 4 years ago

“All Auxillis staff were courtious helpful and efficient.”

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Posted 4 years ago

“Delivered A new courtesy car on time and picked it up great friendly staff”

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Posted 4 years ago

“Efficient and stress free service.”

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Posted 4 years ago

“Excellent service, staff were friendly and helpful. Our hire car was delivered and collected promptly and was of a good quality.”

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Posted 4 years ago

Northgate Insurance Services is rated 4.4 based on 714 reviews