“within the first few cuts of my new sawmill the tension cable broke. I called and they said a replacment cable would be sent out and I never recieved it - I had to rid something up and has been a burden ever since I use it”
“It's hard to do business with people that you can not get a hold of. Also, I purchased 50 blades which were in stock and ready to ship in 3 days or less. It took them 2+ weeks to ship them.. no response or apology email.. even worse their warehouse is only a 100 miles away!!! Norwood please fire your current managers and hire competent management staff. Self-sabotage is not a good business practice.!”
Thank you for sharing your experience. We're sorry to hear that the PortaMill PM14 didn't meet your expectations. While it is a cost-effective and efficient option, it does have limitations in terms of log size and productivity. For larger projects, a band blade mill might be a better fit. Please contact our Customer Service at 1-800-567-0404 (+1-705-325-0030 for international) or info@norwoodsawmills.com to discuss options that better suit your needs. We're here to help find the right solution for your projects!
Thank you for your feedback and for choosing Norwood.
“Owner of lm30,Dont like the trailer package and i always have a bow in the rails so the mill can dip down to à 1/4 inch if its not reset every second trip. A lot of maintenance and time between contracts to spend on the mill, really getting frustration, should of bought à mill with straight one piece beams, really disapointed , maybe its my fault for not choosing the right one.”
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