Notino Reviews

4.6 Rating 3,428 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Helpful Report

(1 day ago)

You can contact Notino by Telephone, Email and Live Chat.

Helpful Report

(1 day ago)

96.73%

Industry Average

“ Nice and easy to use. Paypal is a good option. But, mainly the savings are excellent. When looking online some major well known high street stores (Boots) etc were more than double the price. I have ordered from Notino many times now and the service and quality of products is excellent. Thank you. Steven ”

- Steven Howie

“ Excellent prices and service ”

- Mustapha

“ I had to change the delivery details on a purchase I made literally an hour earlier. I rang them and a lovely lady dealt with my misdemeanor, then I realised I made another mistake. I apologised. It was no problem. The lovely lady changed the details yet again. There was no attitude, she just changed the details again. Superb Customer Service. I will be back🙏 ”

- David Bevan

Notino Reviews

Customer Service - Good