Notino Reviews

4.6 Rating 3,428 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Delivery

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Returns

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Does Notino deliver on time?

Helpful Report

(1 day ago)

Greater than 96% of reviewers feedback is Notino normally delivers on time.

Helpful Report

(1 day ago)

90.23%

Industry Average

“ All ok except delivery should be free if the customer is to manage the delivery himself/herself from a pickup point. Can’t understand why you are specifying the ‘Payment’ charge to be ‘Free’? (Don’t experience this with any other UK online orders). ”

- Jimmy

Notino Reviews

Delivery - Fast