Npower Reviews

Name: Npower
Address: -, - -, Peterlee
Rating: 1.14

1.1 Rating 393 Reviews

3 %

of reviewers recommend Npower

1.1

Based on 393 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	2 minutes

About Npower:

npower is one of the UKs leading energy companies providing gas and electricity to over 6 million customers.

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Npower 1 star review on 22nd November 2017

Doinita

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really amazing music while you are on hold! loving the Phil Collins! makes a nice change rather than Eons elevator music. Also, Its great to have an option for letting agents! Thank you Deanna”

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Posted 4 years ago

“Marie was a Very very helpful advisor today when I called npower. Verythema happy customer.”

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Posted 4 years ago

“I have just been on the phone for over an hour with a lady named karen kays . Want to say a huge thankyou to her for taking so much trouble to help me . Thankyou karen ..”

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Posted 5 years ago

“my smart meter was fitted on 25 october by Dan who was very polite and told us what was happening and how to use the energy display. it was done quite quickly and caused no problem for us.”

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Posted 5 years ago

“Customer centric workers”

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Posted 5 years ago

“Have just switched to Bulb and so far this has been very simple. Only took a few minutes to make the switch and it will save me £25 per month on my dual fuel bills (compared to the previous provider). Communication has been excellent so far and the fact that all the energy is renewable is a great bonus.use my link and get 75 welcome bonus witch bulb just copy and past quote its free and only 2 min refferal75gbp.tk”

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Posted 5 years ago

“re; alan goddard . spoke to alan today 3/6/16, who was so helpful regarding my mothers account because previously the lady i spoke to did not give me the right service. within 5 minutes he amended everything that should have been done before. thankyou alan.”

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Posted 7 years ago

“Moved into a property yesterday still no gas and electric ring Npower was there in two hours, Now me and my kids can enjoy Christmas. Diana kelly”

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Posted 8 years ago

“scoops top business customer service award”

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Posted 10 years ago

Npower is rated 1.1 based on 393 reviews