1.00 Rating 5 Reviews
0 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
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Postal Service
Customer Service
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Anonymous  // 01/01/2019
I take great pains to find out where a company is shipping from. You do not have any indication except an email web address to indicate that you work and have a business in the UK. All companies need to be transparent but for a health company not to put forward address telephone number and other contact details it is, frankly unacceptable. reading the reviews below I feel sorry for the people who are left waiting and waiting for things to arrive. Be kinder and honest. If I could change anything it would be to make it illegal for anyone to have a business without having full provenance listed.
Posted 10 months ago
I still have not received an important delivery for a patient who is ill. There is no way of knowing the status of the order and noone to contact. Terrible service I am massively disappointed so far
Posted 1 year ago
Product delivered was not the same as the one on the website. Not using them again
Posted 1 year ago
I have a sneaking suspicion that my order won't arrive as promised by tomorrow. Won't risk using this company again. They don't provide tracking numbers either!
Posted 1 year ago
Shipping takes weeks - literally, not an exaggeration. Customer 'service' is rude and deliberately antagonizing - and they only communicate by email, they have no phone number. You will not get anywhere with them - they use Royal Mail because when a delivery fails, it still shows as 'delivered' - because it gets 'delivered' to the Sorting Office or Post Office or wherever. Dig into the tracking and you'll see the delivery failed. Rubbish company - avoid.
Posted 2 years ago is rated 1.00 based on 5 reviews