NVS Pharmacy Reviews

Name: NVS Pharmacy
Address: 16 Baker Street, , London, 16 Baker Street, , London, London
Rating: 4.87

4.9 Rating 2,143 Reviews

97 %

of reviewers recommend NVS Pharmacy

4.9

Based on 2,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

020 7935 1120

Email:

enquiries@nvspharmacy.co.uk

Location:

16 Baker Street, , London,
16 Baker Street, , London
London
W1U 3BL

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NVS Pharmacy 5 star review on 11th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products ordered were sent out promptly and efficiently. The products were sold at a reduced price, exactly as requested and there was the added bonus of a complimentary gift, also a Clarins product, to thank me for my first order. A very nice touch. Thank you. I will be coming back to you.”

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Posted 4 years ago

“Quick delivery. Would have been good to receive an email letting me know when the item had been despatched I will buy from NVS again”

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Posted 4 years ago

“Excellent service and great free gift”

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Posted 4 years ago

“Order arrived very quickly - and included some free samples :)”

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Posted 4 years ago

“Would most certainly use NVS Pharmacy again. Product as described, and very prompt delivery.”

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Posted 4 years ago

“Very efficient. Value good. quick delivery.”

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Posted 4 years ago

“Very good service and it’s always a nice touch the samples”

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Posted 4 years ago

“Products as described snd quick delivery”

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Posted 4 years ago

“Purchased mustela stelatopia from this website once it was great, my second order I ordered 3 tubes as they seem to be helping. I were sent out 1 original cream exactly the same as my first order and 2 tubes that were in different packaging. I called customer who called me back and assured me the cream is the same just the packing has changed due to rebranding by mustela. After opening one of the tubes that were in different it is clear that this is not the same mustela stelatopia as it is a very runny texture almost like a lotion instead of cream and does not seem to be helping the skin like the original mustela stelatopia helped. UPDATE: Emailed the pharmacy who have been fantastic employees went above and beyond helping me source the old formula. Absolutely fantastic customer service! Thank you!!!”

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Posted 4 years ago

Hi, Thank you for this review and sorry for any issues caused. All our products are genuine and sent from the supplier directly. I understand the issue has been resolved and would really appreciate it if you can update this review. Many Thanks NVS Pharmacy

Posted 4 years ago

“Amazing service. Thank you so much.”

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Posted 4 years ago

“The choice is excellent, as are the prices and prompt service.”

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Posted 4 years ago

“I was kept up to date with delivery information & the item came as predicted. Thank you”

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Posted 4 years ago

“Overall. a very satisfactory first experience. I messed up my order by ordering twice but NVS Pharmacy dealt with this quickly, delivering the items I wanted and arranging a refund for my wrongly placed second order. Very impressive throughout!”

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Posted 4 years ago

“Products arrived quickly. Well packaged and on offer ,which was a bonus! Will definitely use NVS again”

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Posted 4 years ago

“Very fast delivery and well packaged”

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Posted 4 years ago

“Excellent service m, prompt delivery with notification and the provider of my favourite handcream. Thankyou”

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Posted 4 years ago

“Quick service! Easy to use!”

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Posted 4 years ago

“The price of the two things I bought was most advantageous in comparison with many retailers and the the delivery was prompt. I am very pleased.”

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Posted 4 years ago

“Having been a regular visitor to NVS as a retail customer this is the first time I have ever used their on line service. I was well impressed and would definitely use them again”

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Posted 4 years ago

“My item arrived a couple of days before the expected date so I was really happy with the prompt delivery and I also got a little extra gift too! Will definitely order from here again as the price was cheaper than anywhere else”

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Posted 4 years ago

NVS Pharmacy is rated 4.9 based on 2,143 reviews