NVS Pharmacy Reviews

Name: NVS Pharmacy
Address: 46 Baker Street, London,, London
Rating: 4.87

4.9 Rating 1,630 Reviews

97 %

of reviewers recommend NVS Pharmacy

4.9

Based on 1,630 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

020 7935 1120

Email:

enquiries@nvspharmacy.co.uk

Location:

46 Baker Street, London,
London
W1U7BR

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NVS Pharmacy 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I placed my order - I opted out of receiving emails. Yet, within a day of placing my order, you had sent me 3 pointless emails”

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Posted 3 months ago

“Same experience as others on here. Ordered in November for Christmas, still not arrived and they do not respond. People cannot afford to buy the same thing twice!”

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Posted 4 months ago

“Very dissapointing service! My order was not acknowledged or fullfilled and a week later I am still waiting for a reply to my email and phone call. You have taken my payment and I now want a refund. If you don't have the product in stock you should not advertise it as being available. You should not take payment and you should reply to customers promptly and not just leave them ' in limbo'. Will not use you again.”

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Posted 4 months ago

“Ordered a perfume at a very good price during black Friday weekend. Got no dispatch email, I chased 3 times over a week, finally got a call back telling me they were waiting for a delivery and were behind due to black Friday. Why they went so cheap without the stock I don't know. Another few calls chasing they finally admit to still not having it and blaming suppliers, all this time still advertising this product, shockingly bad advertising, stock control and organisation. Never again”

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Posted 5 months ago

“Having paid for postage, the parcel took far to long g to be delivered”

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Posted 8 months ago

“I haven't received the item I have paid for yet, but I have been emailed with a request for a review.”

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Posted 1 year ago

“I ordered my digestive enzyme capsules on the 5th December and I still haven't received them. Can you please chase then up? Thank you. Jean Morrison”

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Posted 1 year ago

“I still haven't received my order. It may not be your fault as it could be due to the postal strikes but I'm not happy. It's taking too long!”

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Posted 1 year ago

“Excellent service”

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Posted 2 years ago

“Scammers, they take your money without delivering the products and come up with silly reasons, after 9 days and chasing for updates with no response, they finally responded that they are not able to fulfil the order because I ordered it to be delivered to my office instead of home therfore they assume they are not for personal use, I ordered 3 clarins tonic lotion what I am suppose to use them if not for personal use? Jokers! Don't waste your time and money!”

Helpful Report

Posted 2 years ago

Dear Sir/Madam We appreciate the review you have put but we were looking into your order. Our system flags up orders where the billing address is a business address as yours was. We do not stop deliveries to business addresses as we understand customers are at work and prefer this delivery method. We were also notified that in the last couple of months you placed several Clarins orders. Also, as per our contract with Clarins, we are not able to send this many out therefore we had to cancel the order and it has been fully refunded. We are very sorry and going forward we will make this clearer as soon as we receive the order, for this order, we did not want to disappoint therefore investigated it first before coming back to you Thank you again and we how this clears up the situation. NVS Pharmacy

Posted 2 years ago

NVS Pharmacy is rated 4.9 based on 1,630 reviews