OakWorld Reviews

1.5 Rating 114 Reviews

11 %

of reviewers recommend OakWorld

Company Reviews

Questions

Metrics

1.5

Based on 114 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 47%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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How do I contact OakWorld?

Helpful Report

(3 weeks ago)

You can contact OakWorld by Telephone and Email.

Helpful Report

(3 weeks ago)

52.38%

Industry Average

“ Absolutely shocking customer service. I am disgusted to be honest. I can only speak to a manager if I request it in writing. The refund team are email based only but you won't give out an email address and you don't have a complaints email address. This is not the way to run a business and treat customers! ”

- Anonymous

“ I am extremely disappointed with the service I’ve received from OakWorld. ”

- KC LEE

“ They delivered incredibly subpar service. I couldn't get my money out. I had encountered an issue with them when I lost my transfer. After submitting a support ticket, I never heard back from them, and I was unable to receive my money back. The customer service never paid me any attention during the entire procedure. I'm grateful to MERSEYHIP. COM and their private team for getting everything back for me. ”

- Kermit Huynh

OakWorld Reviews

Customer Service - Average