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Octopus energy Reviews

4.4 Rating 9,668 Reviews
85 %
of reviewers recommend Octopus energy
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How do I contact Octopus energy?
(1 week ago)
You can contact Octopus energy by Email, Telephone and Live Chat.
(1 week ago)
85.04%
Industry Average
Amaan was extremely helpful today. Recognised my problem offered to put in place a course of action to correct problem with smart meter. As always the customer service personnel are extremely professional, helpful and polite and friendly. Well done and a Merry Christmas to you all.
- Lynette
Loved the customer service. And straight through to a person not an automated system. The guy was very helpful and addressed my query. Thanks.
- Anonymous
What can I say, Joy left me speechless after helping my me with my Autistic sons account. Talk about listening to you. The first agent i spoke to was also very good and did everything he could to assist us. Best customer service experience ive had in years, they listened, put in place what was needed and most importantly followed through to a conclusion.
- Anonymous