“
No speaking to bots
No endless waiting on hold
Quickly got through to Ben, a real person, who couldn't have been more helpful
Question sorted in 2 minutes
Outstanding customer service
”
- Dan
“
Excellent customer service with Ben explained the situation and delt with it with curtsy and efficiently.
”
- Mrs Murray
“
Rachael sorted my messed up bills and aligned the billing period with the Smart meter / IHD. All so simple and straightforward now. Quickly done too, whole process done in one short phone call. Excellent service. Thank you Octopus, thank you very much Rachael
”
- Phil
