“I ordered 3 X $100 itunes card and one of them was a used card. Got in touch with their customer service and they just denied the claim. I’m very disappointed with offgamers.”
“Website is always half assed. There is no help offered and the verification process TAKES 24hours - 5 days. When you email or send in a ticket you get people that email you back automatic responses they aren't actually there to help you. I was asked to send in my ID and credit card details twice. How does that make any sense if I sent it the first time how would the second time change.”
“I bought and instead of giving me a pin and serial number you just give me a useless CODE to me. I asked again for them and no solution. Shame on your service.”
“They are disgusting. very slow service. ask verfication every time we buy some thing.. when we chase them every time.. they finally blocked me saying I have crossed my buying limit.. when asked what is limit they said nothing.. they are fraud .. disgusting.. they should sell gift cards on vegetable markets instead of doing it online”
“I tried so many times to buy gift cards and every time you hold my purchase for 24 hours then you send me an email telling me that the transaction has failed.
Is really not easy to do business with you,
You asking for a picture of my ID MY BANK CARD,
I understand that is for a security reason, and I agree with you, but you should maybe call the customer to fix the problem instead of loosing customer just like that.
I really want to speak with one of your representative.
My phone number 1 438 778 5404.
Thank you”
“i've been a customer for about 3+ years. they added a new verification system which is utter bulls**t. takes way too long. requires way too much information. very slow proccess.”
“The company took forever to verify. I paid through PayPal a secure site. They then stated my photo ID was not valid. Yet they tried to debit money from my checking account three times only refunded me twice. I did not receive the gift card and was locked out of my account for security reasons.”
“Horrible experience. My order is at payment verification stage but I have used 3D secure code during purchase, what more verification do you need? They are making me wait more than 24 hours for a code which was supposed to be instant delivery. Avoid like plague.”
