Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 1,055 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 1,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Okanui 5 star review on 23rd September 2026

Michael

Okanui 5 star review on 15th August 2026

Anthony

Jess

Les

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my Replacement purchase of my classic Shorts ! Great staff at the Gold Coast Harbour too! I'll be back !”

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Posted 1 month ago

“I absolutely love Okanui! Their products are beautiful, high quality, and incredibly well made. The hibiscus flower print is one of my absolute favorites, and since it's the company's signature design, I'm in trouble because I want everything in it! 😄 I've also had the pleasure of working with their customer service team in the past, and they've always been friendly, responsive, and incredibly helpful. It's refreshing to find a company that stands behind its products with such excellent service. I highly recommend Okanui!”

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Posted 1 month ago

“Great products from Okanui, I discovered your brand when in Australia in 2025. I live in the UK and love it so much I have shipped to here. Great style and quality.”

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Posted 1 month ago

“The lady who served us at dfo Brisbane was super helpful & friendly”

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Posted 1 month ago

“Manly saleslady was very friendly and helpful”

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Posted 1 month ago

“Always a pleasure to deal with this team”

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Posted 1 month ago

“Amazing quality and style. I love my shirt and wife said she has a new favourite pair of pants. Traveled from Canada to visit our daughter and are wishing they had a store up in the Great White North. We have some amazing beaches!!! Hint, hint!!”

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Posted 1 month ago

Hey Kevin, Thanks so much for your kind words!! We're so glad you and your wife are loving your new Okanui pieces. What an amazing trip from Canada to visit your daughter! And trust us, we've definitely taken the *hint, hint!* 🇨🇦 We'd love to see Okanui on those incredible Canadian beaches one day. As a little thank you for taking the time to leave us such a lovely review, we'd love to gift you a $150 Okanui gift card. Keep an eye on your inbox - it'll be sent in a follow up email. Hope you both enjoy wearing your Okanui on many adventures ahead! 🌺 Best, Liv

Posted 1 month ago

“Love Okanui brand and feel of the clothes, recently purchased a couple of plain white Tee shirt with small logo on front as it’s a nice feel and not too loud. Also have plenty of other Okanui kit like boards, hats, long sleeve shirts and more”

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Posted 1 month ago

“Online purchase”

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Posted 2 months ago

“Friendly and helpful for such a small shop.”

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Posted 2 months ago

“I have shopped online & in the store in Port Douglas last year, they were lovely girls in the Port Douglas shop”

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Posted 2 months ago

“Friendly team member who proactively asked if I needed asssistance and was able to answer queries promptly with knowledge.”

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Posted 2 months ago

“Great service at the Port Douglas store, very helpful!”

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Posted 2 months ago

“Always enjoy visiting the stores and seeing the clothes and styles in real life! Great range…”

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Posted 2 months ago

“Always lovely to visit your store. Your staff member is so welcoming and assisted in placing a special order for an item that was not in stock at the Pacific Fair Store. Order arrived in a few days on time for our road trip. Keep up the fantastic customer service. Our family is a great supporter of your brand. Such great quality at a reasonable price.”

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Posted 2 months ago

“Excellent shop - top quality and helpful staff.”

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Posted 2 months ago

“Ordering was easy and the products are great!”

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Posted 2 months ago

“Love my okanui sherpa jacket, fast delivery and amazing quality so many comments about where I got it and people in Vic want to know more about the brand”

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Posted 2 months ago

“I am new to Okanui having stumbled on the brand while searching for some swim shorts to take on holiday. I am so glad I did! Had nothing but positive experiences online, in store and interstate! Nothing was a problem and the staff went above and beyond to help . Only trouble is now I am addicted to all things Okanui!!”

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Posted 2 months ago

“I ordered a coat that was on a pretty big sale. It may have been slightly an impulse by, but the communication, delivery, and product was and is exceptional. I’m incredibly impressed by the quality of the jacket I received, it’s even better in person than in the photo. Overall am so incredibly happy with my purchase in the whole experience. I will be shopping from this company more.”

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Posted 2 months ago

Okanui is rated 4.9 based on 1,055 reviews