Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 1,055 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 1,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Okanui 5 star review on 23rd September 2026

Michael

Okanui 5 star review on 15th August 2026

Anthony

Jess

Les

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service in store at Port Douglas”

Helpful Report

Posted 3 weeks ago

“Friendly staff. Helpful with sizes”

Helpful Report

Posted 4 weeks ago

“Was so excited to try and buy an amazingly “cosy” jacket.. l can’t take it off. There is no trying with okanui..”

Helpful Report

Posted 1 month ago

“I shopped online!”

Helpful Report

Posted 1 month ago

“Online shopping: easy to place order; on-time delivery; packaging for online orders can be improved.”

Helpful Report

Posted 1 month ago

“Great quality”

Helpful Report

Posted 2 months ago

“Knowledgeable staff happy and obliging Showed many options in store”

Helpful Report

Posted 2 months ago

“Fine no problem with ordering or dispatching problems with delivery through australa post”

Helpful Report

Posted 2 months ago

“Instore service is great. The range of products are underwhelming though. As an example do you need to 'high st' location in Byron Bay? You can still have the Byron tag with a larger store is a secondary st location.”

Helpful Report

Posted 2 months ago

“Love Okanui brand, plus its Australian owned so even better! The quality is exceptional. I buy my husband and now my teenage son the t-shirts and they always wear them saying how comfortable they are to wear. Plus they last wash after wash. Always stop by an Okanui store to check out their latest range.”

Helpful Report

Posted 2 months ago

“The items I ordered were beautiful and well made. I loved each piece and it’s true to size as I was worried about that! The only issue I had was with how long it took to arrive but I understand as it was an overseas order.”

Helpful Report

Posted 2 months ago

“These are good products well made, that last a long time. I gave worn mine for decades and they fit. Pity my grandies grow too quickly. We all do love sales, but they dont hand out soecial codes often enough.”

Helpful Report

Posted 2 months ago

“I love the feel of the fabric. Sizing is a little large but I think it is not to be too fitted. Only wore once and the litte metal tag descided to fall off so that was disappointing. Overall quite comfy”

Helpful Report

Posted 3 months ago

“Great service at Pac Fair. Clothes design always fresh and modern, and of course, Australian.”

Helpful Report

Posted 3 months ago

“Clean Neat and Tidy experience.”

Helpful Report

Posted 4 months ago

“Usually very good , just got a " bum" one .”

Helpful Report

Posted 4 months ago

“Great quality - fits the correct size. Good old school quality !”

Helpful Report

Posted 4 months ago

“Okanui is a big favourite in our household. Purchased a few items on sale pre-Easter and got the size wrong for my fast growing teenaged son. Had an excellent experience in-store at Habour Town Gold Coast while on holidays where I was able to purchase the items in a bigger size and ended up doubling the original order with the help of the young lady. Picked up all we needed and more plus a couple of serendipitous bargains. We exclusively purchase online so it was a treat to see the range in real life.”

Helpful Report

Posted 5 months ago

“The girls in the Noosa store are helpful and happy & appear to enjoy working for Okanui.”

Helpful Report

Posted 5 months ago

“We ordered online”

Helpful Report

Posted 5 months ago

Okanui is rated 4.9 based on 1,055 reviews