Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.93

4.9 Rating 936 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 936 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

221

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I shopped online!”

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Posted 13 hours ago

“Online shopping: easy to place order; on-time delivery; packaging for online orders can be improved.”

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Posted 1 week ago

“Great quality”

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Posted 2 weeks ago

“Knowledgeable staff happy and obliging Showed many options in store”

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Posted 2 weeks ago

“Fine no problem with ordering or dispatching problems with delivery through australa post”

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Posted 3 weeks ago

“Instore service is great. The range of products are underwhelming though. As an example do you need to 'high st' location in Byron Bay? You can still have the Byron tag with a larger store is a secondary st location.”

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Posted 3 weeks ago

“Love Okanui brand, plus its Australian owned so even better! The quality is exceptional. I buy my husband and now my teenage son the t-shirts and they always wear them saying how comfortable they are to wear. Plus they last wash after wash. Always stop by an Okanui store to check out their latest range.”

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Posted 3 weeks ago

“The items I ordered were beautiful and well made. I loved each piece and it’s true to size as I was worried about that! The only issue I had was with how long it took to arrive but I understand as it was an overseas order.”

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Posted 3 weeks ago

“These are good products well made, that last a long time. I gave worn mine for decades and they fit. Pity my grandies grow too quickly. We all do love sales, but they dont hand out soecial codes often enough.”

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Posted 3 weeks ago

“I love the feel of the fabric. Sizing is a little large but I think it is not to be too fitted. Only wore once and the litte metal tag descided to fall off so that was disappointing. Overall quite comfy”

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Posted 2 months ago

“Great service at Pac Fair. Clothes design always fresh and modern, and of course, Australian.”

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Posted 2 months ago

“Clean Neat and Tidy experience.”

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Posted 2 months ago

“Usually very good , just got a " bum" one .”

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Posted 2 months ago

“Great quality - fits the correct size. Good old school quality !”

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Posted 3 months ago

“Okanui is a big favourite in our household. Purchased a few items on sale pre-Easter and got the size wrong for my fast growing teenaged son. Had an excellent experience in-store at Habour Town Gold Coast while on holidays where I was able to purchase the items in a bigger size and ended up doubling the original order with the help of the young lady. Picked up all we needed and more plus a couple of serendipitous bargains. We exclusively purchase online so it was a treat to see the range in real life.”

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Posted 3 months ago

“The girls in the Noosa store are helpful and happy & appear to enjoy working for Okanui.”

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Posted 3 months ago

“We ordered online”

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Posted 3 months ago

“Feel a bit nagged at times. But hey I realise you just want to sell stuff”

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Posted 4 months ago

“hi, I have about 10+ Okanui items now. I am a female size 16 and v tall. 1. LOVE the caps 2. Love the cotton shorts but the legs are very wide. But they are tough and durable. 3. Love the terry shorts 4. Love the terry top but HATE THE HOOD - why you'd have a hood on that I don't know. It blows over your face in the wind and flaps around like crazy. It would have been great to have a 'no hood' option 5. Returned the rashi - strangely tight around the neck 6. Bought the largest size board shorts you have but they were considerably too small. Couldn't even do them up. So that's 2 sizes above my cotton shorts and they fit fine (size L). Returned the board shorts. 7. No men's LS rashis??? 8. I bought some lovely long flowing pants in my 1st order. Material was great but they were too short. My usual size is a L or XL. I found your sizes quite inconsistent. Maria”

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Posted 4 months ago

“In store service was great however your team responding to emails is dreadful. Please respond to my email about returning an item.”

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Posted 4 months ago

Okanui is rated 4.9 based on 936 reviews