Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 1,055 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 1,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Okanui 5 star review on 23rd September 2026

Michael

Okanui 5 star review on 15th August 2026

Anthony

Jess

Les

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Feel a bit nagged at times. But hey I realise you just want to sell stuff”

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Posted 5 months ago

“hi, I have about 10+ Okanui items now. I am a female size 16 and v tall. 1. LOVE the caps 2. Love the cotton shorts but the legs are very wide. But they are tough and durable. 3. Love the terry shorts 4. Love the terry top but HATE THE HOOD - why you'd have a hood on that I don't know. It blows over your face in the wind and flaps around like crazy. It would have been great to have a 'no hood' option 5. Returned the rashi - strangely tight around the neck 6. Bought the largest size board shorts you have but they were considerably too small. Couldn't even do them up. So that's 2 sizes above my cotton shorts and they fit fine (size L). Returned the board shorts. 7. No men's LS rashis??? 8. I bought some lovely long flowing pants in my 1st order. Material was great but they were too short. My usual size is a L or XL. I found your sizes quite inconsistent. Maria”

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Posted 5 months ago

“In store service was great however your team responding to emails is dreadful. Please respond to my email about returning an item.”

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Posted 5 months ago

“Delivery came quickly.”

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Posted 5 months ago

“Site is good but the size guide is misleading.”

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Posted 5 months ago

“love the terry shorts! brought a 2nd pair”

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Posted 5 months ago

“Quick delivery and very happy with the gear I ordered.”

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Posted 5 months ago

“Good service but I think the emails do come too often - I also wish you would bring the men’s linen shorts back - I know you had issues sourcing good quality linen though”

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Posted 6 months ago

“Do you have the same pattern women's size?”

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Posted 6 months ago

“Very nice store with friendly staff and lovely products. I really wanted to buy the navy Seychelles pants in medium but unfortunately they were too short for my height. I'm 5 foot 9 and would prefer the pants to be a couple of centimetres longer. Waist was perfect.”

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Posted 7 months ago

“Nice simple tee, and like the Aussie owned. Pity they are made in china, just another resaler”

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Posted 1 year ago

“Very neat store and helpful service”

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Posted 1 year ago

“I love your designs but wish you had bigger sizes”

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Posted 1 year ago

“Staff member was friendly”

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Posted 1 year ago

“Excellent service, very helpful and happy”

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Posted 2 years ago

“Excellent customer service today at the Harbour Town store. The staff member went above and beyond to ensure we were taken care of. Very good quality clothing. We look forward to returning again soon. Thank you for a wonderful shopping experience. 😊”

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Posted 2 years ago

“Just love the brand”

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Posted 2 years ago

“Staff were attentive and helpful but stock was limired.”

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Posted 2 years ago

“Free gift was false advertising, I purchased men’s wear and you gave me a baby hat which was not advertised anywhere. I have it back to the shop assistant and said I am unable to use this as I don’t have a baby and I am buying men’s clothing. Response was very poor so I gave it back in”

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Posted 2 years ago

“Really nicely laid out shop and even though nearly closing time still received friendly service”

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Posted 2 years ago

Okanui is rated 4.9 based on 1,055 reviews