Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 1,202 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 1,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Okanui 5 star review on 15th October 2026

Nicole

Okanui 5 star review on 15th August 2026

Anthony

Jess

Les

226

Anonymous

Anonymous // 01/01/2019

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“Very friendly and helpful staff.”

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Posted 2 years ago

“Always really friendly and very helpful in store. My order was packed and ready for collection at their warehouse within an hour.”

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Posted 2 years ago

“Great and friendly service at Port Douglas today. 😊”

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Posted 2 years ago

“Friendly and helpful staff”

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Posted 2 years ago

“The lady at harbour town golf coast branch was fantastic and awesome to deal with..”

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Posted 2 years ago

“Excellent service, very helpful and happy”

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Posted 2 years ago

“The worker was very friendly and helped me find two shirt options that I liked.”

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Posted 2 years ago

“Great customer service and quality clothes.”

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Posted 2 years ago

“Excellent customer service today at the Harbour Town store. The staff member went above and beyond to ensure we were taken care of. Very good quality clothing. We look forward to returning again soon. Thank you for a wonderful shopping experience. 😊”

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Posted 2 years ago

“The service is fantastic, very pleasant. The quality of the goods is too good and I am satisfied with the price”

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Posted 2 years ago

“Staff were very friendly and helpful. I have added a photo of my 4 year old son in his shorts from back in 1986,and I have just purchased similar shorts for his 3 year old son”

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Posted 2 years ago

This is amazing!!! Thanks so much for sharing Diana, what a cool picture!!!

Posted 2 years ago

“The instore service was great!”

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Posted 2 years ago

“Louise from Noosa helped find what I wanted at another store when they were sold out online. Izzy at DFO BNE held the shorts for me for 2 days till I could get there. Thanks to both!”

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Posted 2 years ago

“The staff member was very nice and helpful. Told me a bit about the family having the business for so long. She was on to things already as there was a blackout and she was one of the only shops open and she made sure the payment system was charged before blackout of electricity.”

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Posted 2 years ago

“Your tshirts were loved by my grandchildren. Your staff were very lovely, both times we came to your store. They helped us out with some of your finest tshirts as gifts for our grandchildren and they also helped us out with the best places to eat and have ice cream, and they were right about all three. Thank you for being in the jobs you love ❤️ keep up the good work, amazing staff, they are keepers for sure.”

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Posted 2 years ago

“i placed an order on the wait list and received email from Louise at Noosa re: my order. Excellent service and classic shorts ordered and in the mail. Thank You”

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Posted 2 years ago

“The salesperson at the port Douglas store was friendly and knowledgeable about the products she sold. The feel and fit of the clothes ensured we made purchases for the entire family. The clothes fit great and look awesome, we had not heard much of okanui previously but will now continue to shop online for their clothes”

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Posted 2 years ago

“Quality garments and served by Felicity who was very efficient, informative and welcoming. Will recommend to others.”

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Posted 2 years ago

“Great service and friendly very helpful approach . I have an affinity with your firm in that I too established my legal practice in 1978 and that caught my eye originally causing me to go in and resulting in several buying visits since. The range of items on display is very good. One thing I noticed is that walking along the Corso from North to South your signage does not seem to stand out very well in determining from the mid distance which is your shop. This could be important as you are a fair distance from the other surf clothing stores like Surf Dive and Ski but then again I guess yours is a different product etc. Anyway keep up the great work.-- Philip”

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Posted 2 years ago

“Interesting choice of staff…the young girl that was on today really seemed off with the fairies. At the start she seemed very enthusiastic to help…well that’s after she stopped the steamer from blowing hot steam everywhere and then she asked “Do you know much about the sunscreen’ I replied no I’ve never used it but I’ve heard it’s great for sensitive skin and children. The staff member replied ‘Oh I’m not sure I’m not a sunscreen enthusiast and mentioned yes it’s meant to be ok’. There was also only a few bottles listed as testers and therefore I was unable to smell them all prior to making my purchase. It would have been good to have testers in all the sun lotions so we could test before buying.”

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Posted 2 years ago

Okanui is rated 4.9 based on 1,202 reviews